8x8

What's it costing you not to do it? Three of our customers asked that question, then equipped their frontline teams and saw measurable results. Genelle Chamberlain, IT Manager at PrimeSource Building Products and Dimora Brands. Jake Blowers, Head of Projects and Innovation at Motus Commercials. Philip Higgins, Customer Service Manager at EasyPro Pond Products. Phil's take on AI: "If I could bring in one new employee anywhere in my company, who would I hire?" In Frontline CX in Practice, now on demand, they interview each other about frontline CX, AI strategy, and how they use 8x8 Engage and 8x8 AI Studio. Per the session, 98% of CX leaders call CX an organization-wide initiative, but only 6% have built it. Watch the session: https://bit.ly/3WnSOn8 #CX #CustomerExperience #FrontlineTeams #AI #8x8Engage

That alignment is itself a finding. 🇦🇺 We surveyed CIOs across five markets on AI accountability, infrastructure, and consolidation. Australia's numbers track the global average closer than any other market we looked at. David Land, our Channel Leader for ANZ, unpacks what it means that Australian tech leaders are facing the exact same pressures as their UK and US counterparts, with their own local twist. Read David's take: https://bit.ly/4jAoqjg Download the full report: https://bit.ly/3VzZpdJ

8x8 won Gold in the Engineering Excellence category of the 2026 O'Reilly Awards. 🏆 Our engineers are the living neural network of 8x8. Without them, there is no 8x8. O'Reilly is the learning platform our teams use to keep building skills, and this award recognizes how our remote engineers learn together and stay connected to company goals. According to the judges, that drove a 22% boost in user engagement. Thank you to O'Reilly, and most of all to our engineers. See all winners: https://bit.ly/4s5ntSa #OReillyAwards #EngineeringExcellence #8x8 #ContinuousLearning

8x8 channel partners in EMEA and ANZ are racing for a trip to the Riviera Maya, Mexico, through the 8x8 Sellers’ Circle. The prize: sun, sea, and a celebration south of Cancun for our top channel partners. The race is still on, and there’s time to climb the leaderboard. Every qualified opportunity and closed deal counts, so make them count. Want in? Talk to your 8x8 channel manager to get started. #8x8 #SellersCircle #ChannelPartners

Partners, customers, and prospects: we're headed to ICMI Contact Center Expo in Orlando, and we saved time for you. On October 28, our team will be in Coastal 7 at the Gaylord Palms. Book a 1:1 and see 8x8 AI Studio, 8x8 Engage, and more in action. Bring what's actually on your plate and we'll work through it together. One room. One day. Pick your time: https://bit.ly/4zEYOGp #ICMI #ContactCenter #CustomerExperience

Channel first isn’t something you say. It’s something partners feel. That’s the approach Emily Masterton brings as 8x8’s new Vice President of EMEA Sales & Channel. Jeff Winnett also steps in as Vice President of North America Channel Sales, as we strengthen channel leadership across our key regions. In Emily’s words: “I don’t want partners to hear us say we’re Channel First. I want them to feel it.” For partners, that means 8x8 is easy to do business with, backed by programs, marketing, and enablement that drive growth. It means a real voice in what we build, through the Partner Innovation Council and feedback we will always listen to. It means a trusted partnership, where we honor our commitments and work side by side as one team. And it means more to sell, with UCaaS, CCaaS, CPaaS, and AI Studio all on one platform. Every day, our goal is to be the vendor our partners choose to work with. Congratulations, Emily and Jeff. And thank you to our partners for building with us. #8x8 #Channel #PartnerEcosystem #UCaaS #CCaaS

Before Jeff Winnett joined 8x8, he asked partners what they thought of us. Now Jeff is our Vice President of North America Channel Sales, part of a Channel leadership update that also sees his EMEA counterpart, Emily Masterton, step into the role of VP, EMEA Sales & Channel. Follow Jeff here: https://lnkd.in/ejEru8-Z What he heard was positive feedback about the channel team, the product, and the company as a whole. In his words: “What I heard tells me that we can aim to deliver the best partner program in the industry.” Great partners are central to great customer experiences. Welcome to the team, Jeff. Thank you to our partners and our channel team for the reputation you’ve built and the trust you place in 8x8. #8x8 #ChannelPartners #PartnerProgram #Leadership #CX

Did You Know? AI Studio connects to the tools your team already uses: HubSpot, Slack, Jira, Stripe, Asana, GitHub, and more. One click, and your agent can use that tool’s own features directly, whatever it’s built to do, no developer handoff required. Open AI Studio > https://bit.ly/4gvziLR

We like long walks on the beach… and partnering with Barry Communications. Barry Communications earned a top spot among 8x8's Sellers' Circle winners for 2026 by delivering customer-focused results with a consultative approach that makes complex decisions feel manageable. Congratulations! We'll see you somewhere where the most complicated decision is which cocktail to order. 🌴 #8x8 #SellersCircle #PartnerSpotlight #BarryCommunications #ChannelPartners #CX

8x8 and Skechers walk the Pier to Pier Friendship Walk together every year, side by side, step by step. The annual charity walk runs from the Manhattan Beach Pier to the Hermosa Beach Pier and back. The Greenberg family, Skechers' leadership, founded it in 2009 through The SKECHERS Foundation, which works to strengthen communities with a focus on children. We love walking it with a customer who matches our pace. Strong partnerships aren't a sprint. They're a marathon. Thank you, Skechers, for another year of showing up for kids and for each other. #8x8 #PierToPierFriendshipWalk