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eNPS benchmark calculator

See how your eNPS compares with similar companies

Use the free employee Net Promoter Score (eNPS) calculator to enter your survey counts or a known score, then compare your company with the closest available benchmark by industry, company size, and region.

  • 0-6Detractors
  • 7-8Passives
  • 9-10Promoters

Built for HR and People Ops teamsPrivacy first

Global benchmark

Median eNPS score

+17Global median eNPS

A broad global reference point for reading your company score.

Benchmark year
2026
Dataset
5,000+ organizations, 100M+ questions
Compare your company
Built for People Ops decisionsTransparent methodologyMatched benchmarksPractical guidance

Company eNPS benchmark

Is your eNPS above or below benchmark?

Calculate your score or enter one you already have. Add company details to find the closest benchmark match.

  1. 1Enter your scoreEnter counts or your known eNPS. We'll calculate your score instantly.
  2. 2Compare company benchmarkUse optional filters to find the closest available match.
  3. 3Read interpretationUnderstand what your result means and where to focus next.
What do you have?

Calculate your eNPS from survey responses

Use the standard employee NPS question, then compare the result with the closest benchmark match.

Why 0-10?

Enter respondent counts from the same survey.

Enter response counts by scoreUse the number of people who chose each 0-10 answer.
34%Detractors-56%Promoters=+22eNPS score
Positive eNPS signalPromoters currently outnumber detractors. Compare the score before deciding what it means.

eNPS = % Promoters - % DetractorsRanges from -100 to +100. Higher scores indicate stronger employee advocacy.

Choose benchmark filters

3 free checksNo sign-up to start

No survey counts are stored. Only score and filters are used for comparison.

Some segments do not include region-specific data. If an exact region match is unavailable, the calculator uses the closest defensible benchmark context in the repository data.

Your eNPSNot ready
Benchmark eNPS--
Gap--
Framed score rangeScore in context
Ready when you are

Enter a score to place it on the full eNPS range from -100 to +100.

Ready when you areEnter at least one survey response to compare your eNPS with the selected benchmark.
Suggested follow-through

Protect what is working.

Identify strengths, share progress responsibly, and keep listening before things drift.

Benchmark data is directional. Interpret it alongside comments, participation rate, and team context.

Next steps by result

Use the benchmark as a prompt for better questions, not as the final answer.

Below benchmark

Diagnose before acting. Read comments, check participation, and identify repeated themes.

Near benchmark

Check trend and context. Compare prior results, review comments, and look for team differences.

Above benchmark

Learn from what is working. Identify strengths driving promoters and protect them through growth or change.

No close benchmark

Treat this as your baseline. Compare future surveys against it and document timing and context.

After you benchmark your score

Keep the interpretation close to the tool, then move into deeper reading only when it helps.

Software

When better tooling helps

If your process is manual or scattered, compare tools that can collect scores, preserve comments, and track follow-up.

Compare eNPS tools

Benchmark trust

How eNPS Tools handles benchmark comparisons

The calculator treats a benchmark as context, not a verdict. It keeps the selected filters, fallback behavior, and data limits close to the result so the comparison can be shared responsibly.

Read the benchmark methodology
Records

Available records only

Filters apply where benchmark records actually exist.

Matching

No invented matches

Unsupported combinations show no-match or closest-available language.

Context

Directional context

Use the comparison alongside comments, participation, timing, and trend.

eNPS calculator FAQ

Common eNPS calculator questions

How do I calculate employee Net Promoter Score?

Ask employees how likely they are to recommend your company as a place to work on a 0-10 scale, then subtract the percentage of detractors (0-6) from the percentage of promoters (9-10). The calculator above does this instantly from your response counts.

Is this eNPS calculator free?

Yes. It is free to use, with no sign-up required to calculate your score and compare it against the closest available benchmark by industry, company size, and region.

What is a good eNPS score?

Any score above 0 means you have more promoters than detractors, and above 30 is widely considered strong. The right benchmark depends on your industry and company size, which the benchmark comparison above helps you place in context.