City Services, Made Easier
- Access Drop-In Programs
- Access Utility Billing Account (HUB)
- Active Living and Wellness
- Active Transportation
- Animal Donations
- Apply for Accessible On-Street Permit
- Apply for Bike Parking
- Apply for Building Permits
- Apply for Driveway Access and Residential Boulevard
- Apply for Film Permit
- Apply for Harbourfront Credit
- Apply for Homecare Services Permit
- Apply for Stormwater Infrastructure Credit Application
- Apply for Stormwater Re-Assessment
- Apply for Temporary Outdoor Patio Permit - Municipal Property
- Apply for Temporary Outdoor Patio Permit - On Street Structure or Pedestrian By-Pass
- Apply for Temporary Outdoor Patio Permit - Private Property
- Ask a Question
- Benefits and Support
- Book a Tee Time
- Building Permits or Log a Building Complaint
- Business Related Services
- By-law, Parking and Provincial Offences
- By-laws
- Community Programs
- Declare or Appeal Vacant Unit Tax
- Donate to Animal Services
- Employment
- Find Detours and Service Updates
- Freedom of Information and Privacy Records
- Garbage and Recycling
- Licensing
- Licensing Permit Payments
- Log By-law Complaint
- Manage Administrative Penalty Notices
- Manage Business License
- Manage Provincial Offence Notices
- Nominate a Sport Volunteer
- Off-Street Parking
- On-Street Parking
- Organic Waste and Composting
- Organized Sport
- Parking Enforcement
- Pay a Parking Ticket
- Pay Water Bill (HUB)
- Permits
- Pets, Pests and Wildlife
- Planning and Development Applications
- Property Tax
- Provincial Offences
- Public Transit
- Purchase Water Utility Certificate (HUB)
- Record Search
- Records
- Recreation and Events
- Register for eBilling
- Register for Programs
- Register Safe Apartment Building
- Registration
- Report a Problem: Report a Dead Animal
- Report a Problem: Report a Pothole
- Report a Problem: Report a Tree Issue
- Report a Problem: Report a Vacant Property
- Report a Problem: Report Dumped Garbage
- Report a Problem: Report Graffiti
- Report a Problem: Report Illegal Parking
- Report a Problem: Report Litter or Debris
- Report a Problem: Report Missed Snow/Ice Clearing
- Report a Problem: Report Traffic Sign or Light Issue
- Report a Problem: Other
- Report Missed Waste
- Report Truck Route Violation
- Request a New or Replacement Green Bin
- Request Additional Trash Tags
- Request Cemeteries Family History Search
- Request for Bulk Pick Up
- Request Freedom of Information (FOI) Record
- Request Special Consideration
- Request Temporary Regulation Enforcement
- Request Traffic Data
- Request Waste Management Outreach
- Reserve Banner Space
- Roads
- Search for By-laws
- Sidewalks, Streets and Roads
- Special Events and Festivals
- Start Water Service (HUB)
- Stop Water Service (HUB)
- Stormwater Management
- Taxes
- Transportation and Mobility
- Vacant Unit Tax
- View Accessible Transit Information
- View Ontario Works
- View Schedule and Route Tools
- View Support Programs
- View Waste Collection Schedule
- Waste Collection
- Waste Diversion
- Water and Sewers
- Water Management
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Services marked with a padlock icon ( ) require sign-in. Services without a padlock icon can be accessed without signing in.
Most Popular Services
Request for Bulk Pick Up
Schedule a bulk item pickup for eligible household materials.
15 minutes Request for Bulk Pick UpAccess Utility Billing Account (HUB)
View and pay your water bill.
5 minutes Access Utility Billing Account (HUB)Request Additional Trash Tags
Request additional trash tags for excess household waste.
5 minutes Request Additional Trash TagsCity Service Category
Benefits and Support
View information about Ontario Works income assistance and health‑related support programs that may be available to you.
Explore Benefits and SupportBuilding Permits
Access services for permits related to construction, renovation and demolition so that projects comply with local regulations, building codes and safety standards.
Explore Building Permits or Log a Building ComplaintBusiness Related Services
Manage business licenses, permits, and inspection services so you can start, operate, and grow your business.
Explore Business Related ServicesBy-law, Parking and Provincial Offences
Apply for parking permits, log by-law complaints, and access provincial offence services to efficiently manage and resolve municipal and provincial matters.
Explore By-law, Parking and Provincial OffencesGarbage and Recycling
Find your collection schedule, request bulk pickups, order tags or green bins, and learn recycling options.
Explore Garbage and RecyclingPets, Pests and Wildlife
Donate to Animal Services to support the care and protection of animals in the community.
Explore Pets, Pests and WildlifePlanning and Development Applications
Access services related to land use, community planning, and development projects so that communities are sustainable and well designed.
Explore Planning and Development ApplicationsRecords
Request a Freedom of Information or Cemetery Family History Record to access official records.
Explore RecordsRecreation and Events
View recreation programs, drop-in activities, community sports, and special events to stay active and connected to your community.
Explore Recreation and EventsSidewalks, Streets and Roads
Request traffic data or signal timing information to better understand traffic in your area.
Explore Sidewalks, Streets and RoadsTaxes
Manage pre‑authorized debit, sign up for eBilling, and declare or appeal a vacant unit tax to keep your billing up to date.
Explore TaxesTransportation and Mobility
View transit schedules and apply for accessible on‑street permits to plan travel safely and conveniently.
Explore Transportation and MobilityWater and Sewers
Manage utility billing and apply for water, wastewater, and stormwater services.
Explore Water and Sewers