All Systems Operational

Uptime over the past 90 days. View historical uptime.
Solutions Operational
Payroll Operational
90 days ago
100.0 % uptime
Today
Banking Operational
90 days ago
99.99 % uptime
Today
Documents Operational
90 days ago
100.0 % uptime
Today
Channels Operational
API Operational
90 days ago
99.98 % uptime
Today
Console Operational
90 days ago
100.0 % uptime
Today
Encompass Operational
90 days ago
99.96 % uptime
Today
Third-party integrations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 5, 2026

No incidents reported today.

Sep 4, 2026

Elevated error rate in banking endpoints
Resolved - This incident has been resolved.
Sep 4, 14:47 EDT
Monitoring - We have identified the issue and deployed a fix via a new release. Error rates on /v2/open-banking have returned to baseline and requests are succeeding normally.

We are moving this incident to monitoring while we confirm the fix holds. No further customer impact is expected. We will resolve the incident if metrics remain stable
Sep 4, 10:33 EDT
Investigating - We are seeing an increased error rate on the /v2/open-banking endpoints. Requests are failing at a rate above normal baseline, impacting open banking account connections and data retrieval for affected users.
Sep 4, 10:22 EDT

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Elevated error rate for some endpoints
Resolved - All affected endpoints are fully operational and the vendor incident is resolved for our region. This incident is now resolved. Thank you for your patience.
Sep 1, 13:28 EDT
Monitoring - The vendor has confirmed the incident is resolved for the region we operate in. All affected endpoints, including paystubs, are back to normal error rates and data processing latency has recovered. We are monitoring to confirm full stability before closing this incident.
Sep 1, 12:17 EDT
Update - The paystubs endpoint has been restored by shifting traffic to unaffected zones. The underlying vendor incident is still ongoing, but at this point the only remaining impact is slightly elevated data processing latency. We will continue to monitor and provide updates as the vendor incident progresses.
Sep 1, 11:34 EDT
Update - We are continuing to work on a fix for this issue.
Sep 1, 11:30 EDT
Identified - Paystubs endpoint is currently unavailable. We have identified the cause as a vendor incident. We are working on potential fixes.
Sep 1, 11:09 EDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Degraded Order Delivery via Encompass Integration
Resolved - This incident has been resolved.
Aug 28, 14:05 EDT
Monitoring - Encompass services have been restored, and orders are processing successfully. We are monitoring results to confirm full recovery.
Aug 28, 13:08 EDT
Identified - We are experiencing elevated error rates for orders submitted through the Encompass integration due to an upstream incident affecting the Encompass platform. Orders may fail or be delayed until service is restored.
Aug 28, 12:42 EDT

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

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