All Systems Operational

Cloudways Home Operational
Cloudways Cloud Platform Console Operational
Cloudways Cloud Platform Service Operational
Cloudways Support Operational
Cloudways API Operational
Cloud Providers Operational
AWS Operational
DigitalOcean Operational
Google Cloud Operational
Linode Operational
Vultr Operational
Add-on Services Operational
Cloudflare Enterprise Operational
DNS Made Easy Operational
Elastic Email Operational
Rackspace Email Operational
Stackpath Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 5, 2026

No incidents reported today.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Issue with Adding Domains and Managing DNS Records (DNS Made Easy Addon)
Resolved - This incident has been resolved.
Sep 3, 09:15 UTC
Monitoring - The issue with adding new domains and DNS records in the DNS Made Easy add-on has been resolved. We are monitoring the add-on to ensure stability.
Aug 31, 06:48 UTC
Identified - We are currently encountering an issue with adding domains and the records in DNS Made Easy addon. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains. Please rest assured that existing DNS records are resolving correctly and all websites remain fully operational and accessible as expected.

Our team is actively investigating the issue and will provide updates as soon as more information is available.
Aug 30, 10:52 UTC

Sep 2, 2026

Degraded Service Affecting Elastic Email Add-on
Resolved - This incident has been resolved.
Sep 2, 01:20 UTC
Monitoring - Service has been restored for the Elastic Email add-on, and delivery systems are returning to normal operations. We are actively monitoring performance to guarantee full stability. Thank you for your patience while we verify complete restoration.
Sep 1, 07:47 UTC
Investigating - We are aware of an ongoing upstream issue with Elastic Email that is temporarily impacting email delivery for affected Cloudways accounts.

Upstream engineers are actively investigating, and our team is closely following their progress. Further updates will be posted here shortly. Thank you for your patience while this is being resolved.
Sep 1, 07:42 UTC

Sep 1, 2026

Aug 31, 2026

Aug 30, 2026

Aug 29, 2026

No incidents reported.

Aug 28, 2026

AWS Middle East (UAE) Outage
Resolved - Following the ongoing AWS outage in the ME-Central-1 (UAE) region, we have disabled server provisioning in this region. If you currently have active workloads in ME-Central-1, please migrate them to an alternative region of your choice. Our support team is available if you need guidance or assistance during the migration process.
We apologize for the inconvenience and appreciate your cooperation as we take steps to ensure your service reliability.
Aug 28, 19:26 UTC
Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 9, 19:10 UTC
Identified - AWS is reporting a power outage affecting two Availability Zones in the UAE region. The massive load on the remaining zone is causing widespread disruptions. As backups are localized to this region, they are also impacted. We are tracking AWS updates closely and will notify you as soon as the service is restored.
Mar 2, 18:30 UTC
Investigating - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the UAE region, impacting instances hosted in the ME-CENTRAL-1 region.

Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.
Mar 1, 13:53 UTC
AWS Middle East (Bahrain) Outage
Resolved - Following the ongoing AWS outage in the ME-SOUTH-1 (Bahrain) region, we have disabled server provisioning in this region. If you currently have active workloads in ME-SOUTH-1, please migrate them to an alternative region of your choice. Our support team is available if you need guidance or assistance during the migration process.
We apologize for the inconvenience and appreciate your cooperation as we take steps to ensure your service reliability.
Aug 28, 19:25 UTC
Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 9, 19:11 UTC
Update - AWS is currently experiencing a power outage affecting two of its three data centers in Bahrain. The remaining center is currently over capacity, leading to widespread service failures. Since backups are hosted in the same region, recovery is dependent on AWS restoring local power and connectivity. We are monitoring the situation 24/7 and will update you the moment services begin to recover.
Mar 2, 18:28 UTC
Identified - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the Bahrain region, impacting instances hosted in the ME-SOUTH-1 region.

Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.
Mar 2, 08:05 UTC

Aug 27, 2026

MANDATORY MAINTENANCE: Server Restart Required
Resolved - This incident has been resolved.
Aug 27, 12:10 UTC
Update - The mandatory maintenance is still underway. Our engineering team is actively working to complete the activity as quickly as possible. We appreciate your patience and cooperation in this regard.
Jul 11, 07:07 UTC
Update - We are continuing to work on a fix for this issue.
May 16, 09:49 UTC
Identified - We are running a mandatory maintenance activity across a few of our customers’ servers regarding infrastructure stability upgrades. This will require us to restart the servers which will introduce a brief service interruption. We are expecting the Cloudways Platform to remain fully operational during this activity. This is an ongoing activity and we will provide further updates here. Thank you for your trust in Cloudways.
May 16, 09:47 UTC

Aug 26, 2026

No incidents reported.

Aug 25, 2026

DigitalOcean Public API Degradation
Resolved - This incident has been resolved.
Aug 25, 08:30 UTC
Monitoring - Our DigitalOcean Engineering team has implemented mitigation measures to address the issue affecting the DigitalOcean public API and Cloud Control Panel. We are seeing requests succeed, and users should now be able to access the Cloud Control Panel and issue/receive API requests normally.

We are currently monitoring the situation to ensure that the service has returned to normal operation and remains stable. We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.
Aug 24, 22:04 UTC
Investigating - Our DigitalOcean Engineering team is investigating an issue affecting the DigitalOcean Public API. As a result, customers may experience increased response times for API requests, including actions such as server restarts, disk attachments, and server provisioning.

The team is actively working to identify and resolve the issue. We will provide further updates as soon as more information becomes available.

We apologize for the inconvenience and appreciate your patience and understanding.
Aug 24, 18:36 UTC

Aug 24, 2026

Aug 23, 2026

No incidents reported.

Aug 22, 2026

Scheduled Platform Maintenance
Completed - The scheduled maintenance has been completed.
Aug 22, 05:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 05:00 UTC
Scheduled - We will be conducting an important platform maintenance to enhance performance and reliability during the following window:

Activity start time: 22nd August, 05:00 UTC
Activity end time: 22nd August, 05:15 UTC

Impact Area:
- Access to the Cloudways login page may become temporarily unavailable during this maintenance window. The Cloudways Platform will remain operational.
- There will be no impact on your site’s overall availability.

We will promptly inform you as soon as this maintenance is complete. Thank you for your patience and understanding as we work to improve your experience. If you have any questions, please feel free to reach out to our support team.
Aug 21, 12:10 UTC
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