Experiencing Issues with Intuit Developer Group QuickBooks Sandbox and Cloudflare Gateway

Rutter APIs Operational
90 days ago
99.9 % uptime
Today
Rutter Dashboard Operational
90 days ago
100.0 % uptime
Today
Rutter Link Operational
90 days ago
99.83 % uptime
Today
Rutter Data Fetching System Operational
90 days ago
99.83 % uptime
Today
Rutter Sandbox Operational
90 days ago
100.0 % uptime
Today
Webhook Delivery Operational
90 days ago
100.0 % uptime
Today
Rutter Documentation Operational
90 days ago
100.0 % uptime
Today
External Platform APIs Operational
Intuit Developer Group Intuit AppConnect Operational
Intuit Developer Group Intuit Developer Portal Operational
Intuit Developer Group OAuth APIs Operational
Intuit Developer Group QuickBooks Apps.com Operational
Intuit Developer Group QuickBooks Online API Operational
Intuit Developer Group QuickBooks Sandbox Partial Outage
Intuit Developer Group Webhooks Operational
Cloudflare Access Operational
Cloudflare Access Operational
Cloudflare API Operational
Cloudflare API Shield Operational
Cloudflare AI Gateway Operational
Cloudflare Calls Operational
Cloudflare CDN/Cache Operational
Cloudflare Gateway Degraded Performance
Cloudflare Infrastructure Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Authoritative DNS Operational
Cloudflare Bring Your Own IP (BYOIP) Operational
Cloudflare Distributed Web Gateway Operational
Cloudflare DNS Firewall Operational
Cloudflare DNS Root Servers Operational
Cloudflare DNS Updates Operational
Cloudflare Firewall Operational
Cloudflare Network Operational
Cloudflare Secondary DNS Operational
Cloudflare WebSockets Operational
Cloudflare Workers Operational
Temporal us-west-2 Operational
Temporal us-east-2 Operational
Temporal us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 8, 2026

No incidents reported today.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Resolved - This incident has been resolved.
Sep 4, 21:10 UTC
Monitoring - Our web server has stabilized and we are continuing to monitor, make adjustments, and root cause.
Sep 3, 21:18 UTC
Investigating - We are currently investigating an issue where we are observing high latency and error rates for calls to our API.
Sep 3, 20:21 UTC

Sep 3, 2026

Sep 2, 2026

Resolved - Intuit has resolved the outage that affected the QuickBooks Online API, OAuth,
and the Intuit Developer Portal on September 1.

QuickBooks Online syncs resumed as Intuit's service recovered, and all delayed
processing has since caught up. Connection data is current and processing
times returned to normal as of approximately 9:00 PM PDT on September 1. New
connections and reconnections are working normally again.

No action is required on your part. If you see anything unexpected on a
specific connection, please reach out to support.
Intuit's incident report:
https://status.developer.intuit.com/incidents/ppq8m14fqzq5

Sep 2, 11:45 UTC
Update - We are continuing to monitor for any further issues.
Sep 2, 11:38 UTC
Monitoring - Intuit is experiencing a major outage affecting the QuickBooks Online API,
OAuth, and the Intuit Developer Portal. Intuit has confirmed the issue is on
their side and is actively investigating. The incident began at approximately
1:00 PM PDT on September 1, 2026.
Intuit's status page: https://status.developer.intuit.com/incidents/ppq8m14fqzq5

What this means for you:
• Data syncs for QuickBooks Online connections are delayed. Data returned by
the Rutter API for these connections may not reflect the most recent
activity until the upstream issue is resolved.
• New QuickBooks Online connections and reconnections may fail or time out,
as Intuit's OAuth endpoints are affected.
• You may also see slower-than-usual processing on connections for other
platforms while the resulting backlog clears.

No action is required on your part. Syncs will resume and catch up
automatically once Intuit's service is restored. We are monitoring the
situation and will post an update as it develops.

Sep 1, 23:45 UTC

Sep 1, 2026

Resolved - This incident is resolved. Earlier today we saw elevated error rates on some requests to the Rutter API, including requests that write data to connected accounting platforms. Some of these requests failed with a 500 error, and some syncs were slower or delayed. The spike was short-lived and self-resolved, but had a noticeable and widespread impact on customers.

There's no data loss or data gaps involved. This was a performance issue in how we were serving data internally, not a problem with the data itself. Any failed WRITE / POST requests during this window may be safely retried.

We've identified the cause and don't expect this to recur. Our engineering team is continuing root cause analysis and monitoring the health of this system.

Sep 1, 17:55 UTC
Monitoring - We're seeing elevated error rates on some requests to the Rutter API right now, including requests that write data to connected accounting platforms (for example, creating bills). Some of these requests are failing with a 500 error, and you may also notice slower or delayed syncs.

There's no data loss or data gaps involved. This is a performance issue in how we're serving data internally, not a problem with the data itself. Any failed WRITE / POST requests may be safely retried.

We've identified the cause and our engineering team is actively monitoring the health of this system. We'll post an update here as soon as we have one.

Sep 1, 16:13 UTC

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.