All Systems Operational

About This Site

Cisco Cloud Security, which includes Umbrella, Secure Connect, and Cloudlock have a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.

The Cloud Security Service portal provides complete transparency so you can always see the current status of all the Cloud Security Services.

Umbrella Africa Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Asia Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Intelligent Proxy Operational
Umbrella Australia Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Intelligent Proxy Operational
Umbrella Europe Operational
API Reporting Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Intelligent Proxy Operational
Umbrella North America Operational
API Reporting Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Intelligent Proxy Operational
Umbrella South America Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Global Operational
API Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Documentation Operational
Phone Support Operational
Support Portal Operational
Dashboard Operational
Network Tunnels Operational
Reserved IP Operational
Virtual Appliance Operational
UI Operational
Secure Connect Africa Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Asia Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Australia Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Europe Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect North America Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect South America Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Global Operational
Cloud Malware Detection Operational
DLP Operational
Identity Operational
CloudLock Operational
Activities Operational
Apps Firewall Operational
DLP Operational
Enterrpise APIs Operational
Environments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cisco Secure Connect - [Planned Maintenance] Remote Access (Client), Germany - From 2026-09-14 21:00 UTC to 2026-09-15 01:00 UTC Sep 14, 2026 21:00 - Sep 15, 2026 01:00 UTC

Update - The maintenance window has been rescheduled.

Previous Schedule: September 9th, 21:00 UTC to September 10th, 01:00 UTC

New Schedule: September 14th, 21:00 UTC to September 15th, 01:00 UTC
Sep 02, 2026 - 02:55 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
We are performing maintenance on Remote Access (Client) services to support software updates, certificate infrastructure updates, and ongoing service reliability improvements.

Date and Time
September 14th, 21:00 UTC to September 15th, 01:00 UTC

Impact
During the scheduled maintenance window, users at sites with higher traffic volumes may experience degraded traffic throughput for approximately 15 minutes. This temporary degradation is expected as tunnel configurations synchronise. No user action or mitigation is required, and normal traffic throughput will automatically resume once the synchronisation completes.

Data Centers
Germany: fra1.edc

Components
Remote Access (Client)

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If you have questions, please visit our Support page or contact your Cisco representative.
Aug 07, 2026 - 15:17 UTC

Cisco Secure Connect - [Planned Maintenance] Remote Access (Client), United States - From 2026-09-15 06:00 UTC to 2026-09-15 10:00 UTC Sep 15, 2026 06:00-10:00 UTC

Update - The maintenance window has been rescheduled.

Previous Schedule: September 10th, 06:00 UTC to September 10th, 10:00 UTC

New Schedule: September 15th, 06:00 UTC to September 15th, 10:00 UTC
Sep 02, 2026 - 02:57 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
We are performing maintenance on Remote Access (Client) services to support software updates, certificate infrastructure updates, and ongoing service reliability improvements.

Date and Time
September 15th, 06:00 UTC to September 15th, 10:00 UTC

Impact
During the scheduled maintenance window, users at sites with higher traffic volumes may experience degraded traffic throughput for approximately 15 minutes. This temporary degradation is expected as tunnel configurations synchronise. No user action or mitigation is required, and normal traffic throughput will automatically resume once the synchronisation completes.

Data Centers
United States (Virginia): ash1.edc

Components
Remote Access (Client)

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 07, 2026 - 15:17 UTC

Cisco Secure Connect - [Planned Maintenance] Remote Access (Client), United Kingdom, Netherlands - From 2026-09-17 21:00 UTC to 2026-09-18 01:00 UTC Sep 17, 2026 21:00 - Sep 18, 2026 01:00 UTC

Update - The maintenance window has been rescheduled.

Previous Schedule: September 10th, 21:00 UTC to September 11th, 01:00 UTC

New Schedule: September 17th, 21:00 UTC to September 18th, 01:00 UTC
Sep 02, 2026 - 03:02 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
We are performing maintenance on Remote Access (Client) services to support software updates, certificate infrastructure updates, and ongoing service reliability improvements.

Date and Time
September 17th, 21:00 UTC to September 18th, 01:00 UTC

Impact
During the scheduled maintenance window, users at sites with higher traffic volumes may experience degraded traffic throughput for approximately 15 minutes. This temporary degradation is expected as tunnel configurations synchronise. No user action or mitigation is required, and normal traffic throughput will automatically resume once the synchronisation completes.

Data Centers
United Kingdom: lon1.edc
Netherlands: ams1.edc

Components
Remote Access (Client)

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 07, 2026 - 15:17 UTC

Sep 8, 2026

No incidents reported today.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Cisco Secure Connect - [Emergency Maintenance] Remote Access (Client), United Kingdom (London) - From 2026-09-01 23:00 UTC to 2026-09-02 02:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 2, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 23:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 1, 17:13 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure the Cisco Secure Connect platform continues to meet your needs, we will perform emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Remote Access services in London, United Kingdom.

Date and Time
September 1st, 23:00 UTC to September 2nd, 02:00 UTC

Impact
During the maintenance window, customers connected through the London Remote Access site will experience VPN traffic drops lasting up to 15 minutes. Customers who require continued access during the maintenance can manually connect to an alternate available site. Service is expected to recover automatically after the maintenance window.

Data Centers
United Kingdom - London

Components
Remote Access (Client)

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Sep 1, 17:10 UTC

Sep 1, 2026

[Umbrella] Investigate Dashboard Degradation
Resolved - Between approximately 14:15 and 15:40 UTC, customers using the Investigate dashboard and associated data retrieval APIs may have experienced 503 errors, unavailable graphs or data, and errors when retrieving logs or graph information. The issue has been resolved, and service has returned to normal.
Sep 1, 18:00 UTC

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Cisco Secure Connect - [Emergency Maintenance] Remote Access (Client), Africa (Cape Town) - From 2026-08-27 23:00 UTC to 2026-08-28 00:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 28, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 23:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Remote Access services at the selected Secure Connect site. The affected site will be temporarily removed from service, updated, and returned to service during the maintenance window.

Date and Time
August 27th, 23:00 UTC to August 28th, 00:00 UTC

Impact
During the maintenance window, active Remote Access sessions connected through the affected site are expected to disconnect. Customers will need to manually reconnect after the maintenance is completed. Customers with alternate Remote Access sites configured are expected to be redirected to those sites during the maintenance window. No additional customer action is expected beyond reconnecting if disconnected.

Data Centers
South Africa (Cape Town): CPT1

Components
Remote Access (Client)

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 26, 14:36 UTC

Aug 27, 2026

Cisco Secure Connect - [Emergency Maintenance] Remote Access (Client), Europe (Stockholm, Milan) - From 2026-08-27 22:00 UTC to 2026-08-27 23:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 27, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 22:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Remote Access services at the selected Secure Connect sites. The affected sites will be temporarily removed from service, updated, and returned to service during the maintenance window.

Date and Time
August 27th, 22:00 UTC to August 27th, 23:00 UTC

Impact
During the maintenance window, active Remote Access sessions connected through the affected site are expected to disconnect. Customers will need to manually reconnect after the maintenance is completed. Customers with alternate Remote Access sites configured are expected to be redirected to those sites during the maintenance window. No additional customer action is expected beyond reconnecting if disconnected.

Data Centers
Sweden (Stockholm): STO1
Italy (Milan): MIL1

Components
Remote Access (Client)

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 26, 14:34 UTC
Cisco Umbrella - [Planned Maintenance] SWG, Asia - From 2026-08-26 16:00 UTC to 2026-08-27 05:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 27, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 16:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform maintenance to update certificate handling for secure web traffic. This update is intended to improve compatibility and maintain support for existing client connections.

Date and Time
August 26th, 16:00 UTC to August 27th, 05:00 UTC

Impact
No customer impact is expected. Customer traffic is expected to continue without service interruption, and no customer action is required.

Data Centers
Singapore: sin1

Components
SWG

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 19, 20:16 UTC

Aug 26, 2026

Cisco Secure Connect - [Emergency Maintenance] Remote Access (Client), Europe (Amsterdam) - From 2026-08-26 22:00 UTC to 2026-08-26 23:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 22:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Remote Access services at the selected Secure Connect site. The affected site will be temporarily removed from service, updated, and returned to service during the maintenance window.

Date and Time
August 26th, 22:00 UTC to August 26th, 23:00 UTC

Impact
During the maintenance window, active Remote Access sessions connected through the affected site are expected to disconnect. Customers will need to manually reconnect after the maintenance is completed. Customers with alternate Remote Access sites configured are expected to be redirected to those sites during the maintenance window. No additional customer action is expected beyond reconnecting if disconnected.

Data Centers
Netherlands (Amsterdam): AMS1

Components
Remote Access (Client)

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 26, 14:30 UTC
Cisco Secure Connect - [Emergency Maintenance] Remote Access (Client), Mumbai - From 2026-08-26 18:30 UTC to 2026-08-26 19:30 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 18:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Remote Access services at the selected Secure Connect site. The affected site will be temporarily removed from service, updated, and returned to service during the maintenance window.

Date and Time
August 26th, 18:30 UTC to August 26th, 19:30 UTC

Impact
During the maintenance window, active Remote Access sessions connected through the affected site are expected to disconnect. Customers will need to manually reconnect after the maintenance is completed. Customers with alternate Remote Access sites configured are expected to be redirected to those sites during the maintenance window. No additional customer action is expected beyond reconnecting if disconnected.

Data Centers
India (Mumbai): MUM2

Components
Remote Access (Client)

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 26, 14:27 UTC

Aug 25, 2026

Cisco Secure Connect - [Emergency Maintenance] Meraki SD-WAN Head-End, US(Chicago,Denver,Los Angeles),Canada(Vancouver) - From 2026-08-25 03:00 UTC to 2026-08-25 04:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 03:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform maintenance across selected data centers to restore a previous software version and help maintain service stability and reliability.

Date and Time
August 25th, 03:00 UTC to August 25th, 04:00 UTC

Impact
No service interruption is expected during this maintenance activity. However, customers using the Meraki SD-WAN Head-End service may experience brief routing instability lasting approximately 30 seconds to 1 minute.

Data Centers
US (Chicago): CHI1
US (Denver): DEN1
US (Los Angeles): LAX1
Canada (Vancouver): YVR1

Components
Meraki SD-WAN Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 21, 21:06 UTC
Cisco Secure Connect - [Emergency Maintenance] Meraki SD-WAN Head-End, US(Dallas,Minneapolis,Palo Alto),Canada(Toronto) - From 2026-08-25 02:00 UTC to 2026-08-25 03:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 02:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform maintenance across selected data centers to restore a previous software version and help maintain service stability and reliability.

Date and Time
August 25th, 02:00 UTC to August 25th, 03:00 UTC

Impact
No service interruption is expected during this maintenance activity. However, customers using the Meraki SD-WAN Head-End service may experience brief routing instability lasting approximately 30 seconds to 1 minute.

Data Centers
US (Dallas): DFW1
US (Minneapolis): MIN1
US (Palo Alto): PAO1
Canada (Toronto): YYZ1

Components
Meraki SD-WAN Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 21, 21:06 UTC
Cisco Secure Connect - [Emergency Maintenance] Meraki SD-WAN Head-End, Brazil (Sao Paulo),US(Miami,Ashburn) - From 2026-08-25 01:00 UTC to 2026-08-25 02:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 01:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform maintenance across selected data centers to restore a previous software version and help maintain service stability and reliability.

Date and Time
August 25th, 01:00 UTC to August 25th, 02:00 UTC

Impact
No service interruption is expected during this maintenance activity. However, customers using the Meraki SD-WAN Head-End service may experience brief routing instability lasting approximately 30 seconds to 1 minute.

Data Centers
US (Miami): MIA1
Brazil (Sao Paulo): SAO1
US (Ashburn): ASH1

Components
Meraki SD-WAN Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 21, 21:05 UTC
Cisco Secure Connect - [Emergency Maintenance] Meraki SD-WAN Head-End, United States (Georgia, New York), Brazil (Rio de Janeiro) - From 2026-08-25 00:00 UTC to 2026-08-25 01:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 00:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform maintenance across selected data centers to restore a previous software version and help maintain service stability and reliability.

Date and Time
August 25th, 00:00 UTC to August 25th, 01:00 UTC

Impact
No service interruption is expected during this maintenance activity. However, customers using the Meraki SD-WAN Head-End service may experience brief routing instability lasting approximately 30 seconds to 1 minute.

Data Centers
United States (Georgia) : ATL1
United States (New York) : NYC1
Brazil (Rio de Janeiro) : RIO1

Components
Meraki SD-WAN Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 21, 21:04 UTC
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