Fin

@fin_ai

Fin is the Customer Agent company delivering perfect customer experiences.

San Francisco

Pinned
Fin
@fin_ai
Jun 15
Big news: Fin is joining @salesforce. We built the #1 AI Customer Agent, and Salesforce has the reach to help us bring it to the world. Read more from our CEO @eoghan here: linkedin.com/posts/eoghanmc…
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Fin
@fin_ai
17h
We’ve now shipped Issues, a feature within Monitors that lets you log a problem the moment you spot it, and track it until it’s fixed. With Issues, all the information you need is compiled into one view: the status, priority, who owns the fix, and how many customer reports are
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Fin
@fin_ai
Sep 3
Nuuly's AI Agent saved them $359,000 in six months. They spent it on raises. Fin now closes 35% of @nuuly's 80,000 monthly conversations end-to-end: pauses, cancelations, and refunds (work that used to mean a teammate cross-checking three systems by hand) done automatically in
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Fin
@fin_ai
Sep 2
Shannon Magiera leads operations at @Kalshi , where support volume is heading for 2M conversations a year. With a team of just six people, Shannon rebuilt the operation around AI. “We didn’t want to turn into a 200-person call center. That just doesn’t align with Kalshi’s values
Fin
@fin_ai
Sep 1
The Blueprint Hub is where we’re publishing original research, articles, and videos on what our team and customers are learning about deploying and running AI agents. Since July, we’ve published 20+ articles and videos sharing first-hand experiences and advice from our VP of