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For Agents For Brokers
For Agents For Agencies
THE REFERRALS YOUR CRM NEVER SEES

Stop losing referrals in messy texts.

Referral tracking software for real estate and insurance agents.

The best referral leads live in texts and DMs, and they never make it into your CRM. Refervia catches them, turns every handoff into a clean, trackable record, and lets you push them straight into the funnel you already use.

  • Send referrals in seconds
  • Receive referrals from partners
  • Track every status
  • Keep referrers updated

Free plan available. Partners join free. Secure billing. Cancel anytime.

Messages9

Can you take this buyer lead?

Need homeowners quote

Who has this lead now?

Client closes Friday

Did the agency accept it?

Missed38
Marcus RealtyMissed call
Re: Buyer referralUnread
Buyer leadMissed call
Client needs coverageUnread
Title companyMissed call
Image
ReferviaNew lead added to Referral Desk
ImageReferral DeskSynced
Sarah ChenMarcus Realty
In ProgressBuyer lead
David RuizJohn Insurance Agency
ContactedHome quote
Completed within 5 mins
Lead convertedClosed won

Built for both sides of the handoff.

For Real Estate Agents

Refer clients who need insurance without taking on the insurance conversation. Submit the referral, protect the relationship, and track what happens next.

Start Referring

For Insurance Professionals

Receive referrals from real estate agents and loan officers with clear context, the referral type, and status tracking.

Join the Network
Start With The Relationships You Already Have

Bring your trusted partners with you.

Refervia works with the relationships you already have. Invite preferred real estate or insurance partners by email, connect inside the platform, and keep every client handoff organized from one place. Partners join free.

Compatible with
Trusted partners can include real estate professionals, loan officers, insurance professionals, specialty agents, or brokers, depending on your account type. Insurance professionals can also invite other insurance partners for agent-to-agent and broker-to-broker referral workflows. Trusted partners are external relationships, Team Referral Queue is for internal handoffs under team accounts, including Brokerage Free and Agency Free.

Invite by email

Add a trusted partner with a name and email address. Refervia sends the invite and guides them through onboarding.

Connect directly

Once accepted, both users appear in each other's trusted partner list and can send referrals directly.

Track the handoff

See referral status updates without chasing texts, emails, or scattered follow-ups.

Find new partners in the Partner Network

Need someone in a new area? Browse verified agents, loan officers, and insurance pros by state, city, or ZIP, then send a request to connect. Free on every plan.

Your partner list gets stronger over time.

Refervia helps you label partners, track relationship quality, and keep your strongest referral relationships easier to find. Trusted Partner Invites help you bring people in, Partner Quality Signals help you decide who deserves more of your future handoffs.

Partner Network · Free On Every Plan

Find vetted partners near you in the Partner Network.

Client moving to a new city? Need a lender or an insurance pro you have not met yet? Browse Refervia members by profession, state, city or ZIP, and line of business, then send a request to connect. Once they accept, you are trusted partners and can send referrals right away.

  • ✓Real estate agents, loan officers, insurance agents, title and escrow pros, brokerages, and agencies.
  • ✓Filter to Verified only, and see who is active this month and fast to respond.
  • ✓Not a lead marketplace: nobody pays for placement and Refervia never sells leads.
  • ✓Your choice: you can hide your own listing anytime in Settings.
Join Free and Start Connecting
MT
Maya Torres
Loan Officer · Lakeside Home Lending
Austin, TX · Preferred areas: Austin, Round Rock
PurchaseRefinanceActive this monthFast responder
Request to connect
Sample card · demo data
Refervia Verified

Referrals from a verified professional get taken seriously.

Confirm your active license and earn the Refervia Verified badge. It rides along on every referral and invite you send, so trusted partners know at a glance that they are working with a licensed professional in good standing.

  • ✓Fast license check against the licensing registry.
  • ✓A trust badge on your handoffs, invites, and profile.
  • ✓Your license number stays private, never shown publicly.
Get Verified
SC
Sarah Chen
Insurance Professional
New referral handoff
Verified sender License active
Grows With You

Built for individuals, teams, and trusted partner networks.

Start with your own trusted partners, then scale into team workflows as your brokerage or agency grows. Refervia keeps external referral relationships and internal team handoffs organized in one system.

Individual workflows

Solo agents and producers can invite trusted partners, send referrals, and track status from one place.

Trusted partner network

Bring the professionals you already trust, find new ones in the Partner Network, and message them right inside Refervia on plans with messaging.

Team Referral Queue

Every team account, including Brokerage Free and Agency Free, gets one shared Team Referral Queue: post a referral, let a teammate claim it or assign it, with unlimited team messaging built in.

Team visibility

Owners and admins see the roster, license status, and a team leaderboard. Paid team plans add Team Reports and a weekly and monthly report by email.

View Plans Explore Team Workflows
Partner Quality Signals

Build your network around proven partners.

Refervia helps you invite trusted partners, track relationship quality over time, and send more of your handoffs to the professionals who respond quickly, update status, and handle handoffs well.

Partner Quality Signals

On Pro and up, partners earn signals automatically: Fast Responder, Consistent Updates, Complete Handoffs, Strong Fit, Specialty, Active This Month, plus typical response time.

Private partner labels

Label partners as Preferred, Reliable, New Partner, Watchlist, or Do Not Route and keep private notes. Only you see them, on every plan.

Follow-up dates that remind you

Set a follow-up date on any referral (Tomorrow, In 3 days, Next week) and get an in-app reminder on the day. The Referral Desk shows what is due first.

Disconnect when needed

Pause or remove a partner while keeping referral history intact. They are never notified, and paused or Do Not Route partners stay out of your New referral picker.

Partner Quality Board
Sample account preview · demo data
Private partner labels stay inside your account. Refervia does not publicly rank or expose partner labels.
Your referral network should get smarter the longer you use it.
Start Building Your Network See Partner Workflows
Speed To The Lead

Speed matters after the handoff.

A warm referral can go cold fast. Refervia helps trusted partners receive the right details, respond quickly, and keep both sides updated without scattered follow-up.

For teams, speed does not have to depend on one person seeing a text. Team Referral Queue helps notify the right group when timing matters.

Fast response is one of the strongest quality signals in a referral relationship. Over time, Refervia helps you see which partners respond quickly and keep handoffs moving.

Fast Responder Consistent Updates Complete Handoffs Preferred

Structured from the start

Every handoff includes the key details a partner needs to understand the client situation faster.

Faster partner response

Trusted partners mark the client contacted, update the status, and set a follow-up date from one organized workflow.

Status visibility

Real estate and insurance partners can see where the referral stands without chasing texts or calls.

Less referral leakage

Cleaner handoffs reduce the chance that a ready client slips through the cracks.

Referral momentum fades fast.

Industry research shows that faster response can dramatically improve the chance of connecting with and qualifying an opportunity. Refervia helps reduce the delay between handoff and follow-up.

{{ sampleResponseLabel }} sample response
Fast handoff
Structured details received
Partner notified
Status updated
Response while warm
Slow handoff
Text buried
Details missing
Follow-up delayed
Momentum lost
5-minute window
Research commonly highlights the first 5 minutes as a critical response window.
Faster contact
Quick response can dramatically improve the chance of connecting.
Less leakage
Structured workflows help reduce missed or delayed handoffs.
Industry research is used for educational context. Refervia does not guarantee conversion outcomes.
5 min sample response
3 active handoffs
2 follow-ups due
1 partner waiting
Sample workflow preview

Built for two-way referral relationships.

Refervia helps real estate and insurance professionals manage cleaner handoffs in both directions, from homebuyers needing insurance to insured clients looking for a trusted real estate connection.

Real estate to insurance

Help homebuyers and clients connect with insurance professionals through a cleaner, trackable handoff.

Insurance to real estate

Refer insured clients to trusted real estate professionals when they are buying a home, relocating, or looking for their next property.

Trusted partner workflows

Invite the professionals you already trust and keep those referral relationships organized.

Track the handoff

See referral progress and partner communication without scattered text threads or inbox chaos.

Insurance Side Bonus

Built for more than one kind of referral relationship.

Refervia supports real estate and insurance handoffs, but insurance professionals can also organize agent-to-agent and broker-to-broker referrals when a client needs a different line, specialty, or market.

Real estate ↔ insurance

Manage cleaner referral handoffs between real estate and insurance professionals in both directions.

Agent-to-agent

Connect with trusted insurance professionals who handle different coverage lines or specialties.

Broker-to-broker

Independent brokers can organize referral relationships with other brokers when a client needs a different market, carrier access, or specialty.

Status stays visible

Track the handoff after the referral instead of relying on scattered texts, memory, or one-off introductions.

Refervia helps professionals keep referral relationships organized across trusted partners, not just one transaction.
Explore Insurance Workflows Join as an Insurance Professional
The Economics Of Referrals

Referrals are the best business you have. Don't lose them in the shuffle.

The numbers behind referral-driven businesses, from independent industry research. Refervia keeps every referral organized, fast, and followed up, so the business you already earned stays yours.

Figures are cited to their sources and shown for context. Refervia does not guarantee outcomes.
See why Refervia
92%
of people trust a referral from someone they know more than any advertising. Refervia runs on the trusted partners you already have, not cold leads.
Source: Nielsen, Global Trust in Advertising (2012)
66%
of home sellers choose an agent they were referred to or already know. Referrals are the business. Refervia keeps them from slipping through the cracks.
Source: NAR Profile of Home Buyers & Sellers
16%+
higher lifetime value from referred customers than the rest. A referral you actually track and follow up on is worth more than a cold lead.
Source: Journal of Marketing (2011)
7×
more likely to reach a decision-maker when you respond within the hour. Refervia surfaces every handoff so you reply while it's still warm.
Source: Harvard Business Review
25 to 95%
more profit from just a 5% lift in customer retention. Keeping referral relationships warm compounds straight to your bottom line.
Source: Bain & Company
5 to 25×
more expensive to win a new customer than to keep one. Referrals turn one good relationship into repeat and referral business.
Source: Harvard Business Review

From client need to confirmed referral.

Whether a referral starts with a real estate agent or an insurance professional, Refervia organizes the process so each side knows what was submitted, where it stands, and what happens next.

  1. 1
    Invite or choose a partner
    Bring an existing trusted partner into Refervia, or find a verified one near your client in the Partner Network.
  2. 2
    Send the referral handoff
    Submit the client details, property information, timeline, and notes in a structured workflow.
  3. 3
    Track status
    Follow the handoff from New to Contacted to In Progress to Completed (Won).
  4. 4
    Keep relationships organized
    Maintain a cleaner referral history and keep professional communication in one place.

See the referral engine in motion.

Preview how Refervia organizes trusted partners, two-way handoffs, speed-to-response, and status visibility across both sides of the relationship.

Sample account preview · demo data
Insights

Know what your referrals are really doing.

Insights turns every handoff into a clear picture: how fast leads get contacted, which partners follow through, and how many referrals close.

  • Speed-to-lead trends, from handoff to first contact
  • Partner leaderboard ranked by completed handoffs
  • Close rate and outcomes at a glance
Sample account preview · demo data

Refer the client. Protect the relationship. Track the outcome.

Real estate agents often know when a client needs insurance, but they do not need to manage the coverage conversation. Refervia gives agents a simple way to submit referrals and keep visibility into the handoff, while building a lasting relationship with the insurance professionals they trust most in their market.

Simple referral submission
Professional client handoff
Status visibility
Referral history
Long-term partner relationships, not one-off handoffs
No insurance advising required
Preferred partners first, the Partner Network when you need someone new
Create Agent Account
Every account type has a free plan. Paid plans are flat monthly subscriptions with referral volume limits that scale by tier, and received referrals are never capped.
Explore the full page for real estate agents →
Stronger partnerships, not just one-way handoffs.
When you send organized client referrals to trusted insurance professionals, you create a cleaner reciprocal relationship over time. Refervia helps support repeat collaboration between both sides.
Submit a Referral
Client first name
Contact information
Homeowners
Renters
Commercial
Send to
Preferred Partner
Any Trusted Partner
Submit Referral
Referral Inbox
Homeowners
Central TX
Contacted
Flood
North TX
New
Outbound · Home Purchase
Sent to Jordan Malik, Real Estate Agent
Pro Plan Active

Support your real estate referral relationships in both directions.

Refervia helps insurance professionals receive organized referrals from real estate agents, and refer clients back to trusted real estate partners when someone is purchasing a new home, relocating, or looking for their next property.

Receive organized client handoffs from real estate agents
Invite trusted real estate partners by email
Refer insured clients to real estate professionals when appropriate
Keep both sides of the relationship organized
Track status and follow-up in one workflow
View Provider Plans
Every account type has a free plan. Paid plans are flat monthly subscriptions with referral volume limits that scale by tier, and received referrals are never capped.
Explore the full page for insurance professionals →

More than a referral inbox, a relationship workflow.

Insurance professionals do not just receive referrals. They also build reciprocal referral relationships. Refervia helps you manage both sides: incoming real estate referrals and outbound introductions to trusted real estate partners when your clients need help buying or moving.

Send and receive referrals
Track inbound and outbound handoffs
Keep reciprocal partner relationships organized
FAQ
Can insurance professionals send referrals to real estate agents too?
Yes. Refervia supports two-way referral relationships. Insurance professionals can receive organized referrals from real estate partners and also refer clients to trusted real estate agents when someone is buying a new home, relocating, investing, or asking for a trusted introduction.

Built for professional handoffs.

Refervia is designed around clear roles. Real estate agents submit referrals. Insurance professionals handle coverage conversations, quoting, placement, and service. Over time, the same agents and insurance professionals work together again and again, turning a first referral into a lasting partnership built on trust.

Clear referral roles
Verified license badges
Status transparency
In-app partner & team messaging
Private partner labels and notes
Admin oversight
Data-conscious intake
Repeat partnerships over time
New: CRM integrations

Send every referral straight into your CRM.

Connect once with Zapier and new referrals land in Follow Up Boss, Lofty, AgencyZoom, HubSpot and the other CRMs you already use, on their own: name, phone, email, type and notes, with a link back to the handoff. A voice guide walks you through every click in about 10 minutes.

Included on every Refervia plan. Uses Zapier (paid Zapier plan or its 14-day free trial).
Refervia Your CRM
● Referral received
Client: Jordan Patterson
Type: Homeowners
Source: Refervia
→ New lead in your CRM
Example
Step-by-step guides for 37 CRMs and spreadsheets, including
LoftyFollow Up BossAgencyZoomHubSpotSalesforceZohoPipedrivemonday.com
Prefer a file? Export a CRM-ready CSV anytime.
Refervia is not another CRM to replace yours. Download one clean CSV of your referrals and import it into any CRM or spreadsheet. No lock-in: your referrals always stay yours.
Export CSV, CRM-ready

Simple access. Clear referral limits.

Refervia keeps referral handoffs organized with simple monthly plans, transparent limits, and no per-referral fees.

No card needed for free plans
Encrypted billing
Cancel anytime
Every plan includes the Partner Network, license verification, private labels and notes, and follow-up reminders. Invite the professionals you already work with, then unlock more referral volume, messaging, a branded referral link, and team tools as you grow. Free, Pro, and Pro Max are individual accounts (1 user). Brokerage Free, Agency Free, Brokerage, Agency, and Enterprise are multi-user team accounts.
Individual accounts keep private partner labels and notes. Brokerage, Agency, and Enterprise accounts add shared team labels and notes, Team Reports, and weekly and monthly team reports by email.
Individual
Free
$0/mo
For solo agents getting started
1 user
Up to 5 referrals sent per month
Unlimited received referrals
Up to 10 trusted partners
Partner Network: find verified pros near you
Private partner labels and notes
Follow-up dates with in-app reminders
License verification and Verified badge
CSV export and CRM connections via Zapier
Start Free
Most Popular
Individual
$49/mo
For solo agents building consistent referral relationships
1 user
Up to 25 referrals sent per month
Unlimited received referrals
Unlimited trusted partners
Everything in Free
Direct partner messaging
Automatic Partner Quality Signals
Branded referral link with your own referral form
Start Pro
Team Account
Brokerage
$199/mo
For real estate teams and brokerages
Unlimited users
Up to 150 referrals sent per month, shared across the team
Unlimited received referrals
Unlimited trusted partners
Everything in Brokerage Free, plus Pro features for every member
Unlimited team and partner messaging
Team Reports with CSV export
Weekly team digest and monthly team report by email
Auto-assign queue referrals to agents by line of business
Shared team partner labels and notes
Admin permission switches
Priority support
Start Brokerage Small team? Start with Brokerage Free: up to 3 users, team messaging, no card
High Volume
Team Account
Enterprise
$499/mo
For large brokerages, teams, and regional offices
Unlimited users
Up to 500 referrals sent per month, shared across the team
Unlimited received referrals
Unlimited trusted partners
Everything in Brokerage
Multiple office locations
Office-based routing rules
Reports by office
Dedicated onboarding
Start Enterprise
Individual
Free
$0/mo
For insurance professionals testing the platform
1 user
Up to 5 referrals sent per month
Unlimited received referrals
Up to 10 trusted partners
Partner Network: find verified pros near you
Private partner labels and notes
Follow-up dates with in-app reminders
License verification and Verified badge
CSV export and CRM connections via Zapier
Start Free
Most Popular
Individual
$49/mo
For individual producers and referral-driven agents
1 user
Up to 25 referrals sent per month
Unlimited received referrals
Unlimited trusted partners
Everything in Free
Direct partner messaging
Automatic Partner Quality Signals
Branded referral link with your own referral form
Start Pro
Team Account
Agency
$199/mo
For agencies, brokerages, and producer teams
Unlimited users
Up to 150 referrals sent per month, shared across the team
Unlimited received referrals
Unlimited trusted partners
Everything in Agency Free, plus Pro features for every member
Unlimited team and partner messaging
Team Reports with CSV export
Weekly team digest and monthly team report by email
Auto-assign queue referrals to producers by line of business
Shared team partner labels and notes
Admin permission switches
Priority support
Start Agency Small team? Start with Agency Free: up to 3 users, team messaging, no card
High Volume
Team Account
Enterprise
$499/mo
For high-volume agencies and regional insurance teams
Unlimited users
Up to 500 referrals sent per month, shared across the team
Unlimited received referrals
Unlimited trusted partners
Everything in Agency
Multiple office locations
Office-based routing rules
Reports by office
Dedicated onboarding
Start Enterprise
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Simple billing. Trusted payment processing.

Start free with no card. Paid plans are flat subscriptions with clear limits, so agents, teams, and agencies always know what they pay.

No card needed for free plans
Encrypted billing workflow
Manage or cancel your subscription anytime
Free plans never ask for a card. No per-referral fees on any plan.
FAQ

Common questions about Refervia.

Refervia is a referral handoff platform for real estate agents, loan officers, insurance professionals, brokers, brokerages, and agencies. You invite the partners you already work with, or find verified ones in the Partner Network, then send and receive referrals in one place. Every handoff carries a shared status, so nothing gets lost in texts and voicemails.

Real estate agents, loan officers and mortgage brokers, and insurance professionals who send or receive client referrals, from solo agents and producers to brokerages, agencies, and multi-location teams. Individuals work from their own Referral Desk, and team accounts add team members and a shared Team Referral Queue.

Pick a trusted partner, add the client details, timeline, and notes, and send. Your partner is notified right away, and both of you see the same live status as the referral moves from New to Contacted to In Progress, then to Completed (Won) or Declined. Add a follow-up date and you get an in-app reminder on the day. No one has to chase an update.

Yes, and they can start free. You invite a partner by email, and once they accept, you can send and receive referrals with each other. If you send a referral before they join, they get an email that a referral is waiting, with an invite to join and see it.

Every account type can start on a free plan with no card required, including teams. Paid plans add more monthly referrals and team features, with no per-referral fees, and the referrals you receive are never capped. See the pricing section for current plans.

Refervia is built with security and privacy in mind as we grow. A referral is shared only with the partner or team you send it to, and your private partner labels stay private to you. Your referrals are always yours: export a clean, CRM-ready CSV anytime, with no lock-in.

No. Refervia is a flat monthly plan, or free, with no per-referral fees and no percentage of anything. It is not a lead marketplace or a referral-fee platform. It organizes and tracks the handoff between you and partners you already trust, and any arrangement between you and a partner is yours to manage under your own license rules.

Team plans let an owner invite team members and share a Team Referral Queue. Post a referral to the queue and the team is notified, then any available member can claim it, or you can assign it to one teammate. Everyone sees who has it and where it stands. Brokerage Free and Agency Free include the queue for up to 3 users. Paid team plans add auto-assign by line of business, Team Reports, and a weekly and monthly team report by email.

Yes, anytime from Plan & billing. Upgrades take effect right away, and moving to a lower plan or Free applies immediately. When you cancel a paid plan it stops renewing, and you keep access through the term you already paid for. Your partners and referral history stay with your account.

No, and it does not try to. Refervia handles the referral handoff between you and your trusted partners, with status both sides can see. Keep your CRM for everything else: connect it once and new referrals flow into it automatically through Zapier, or export a CRM-ready CSV anytime.

See all frequently asked questions Still comparing options? See why Refervia

Build a cleaner referral channel.

Whether you refer clients or receive insurance opportunities, Refervia gives both sides a more organized way to manage the handoff.

Join as a Real Estate Agent Join as an Insurance Professional
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