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For the complete documentation index, see llms.txt. This page is also available as Markdown.

Introduction

Documentation for Spike's incident management platform — integrations, on-call schedules, escalation policies, Playbooks, and status pages.

Spike is an incident management platform for on-call teams. These docs cover setting up integrations, on-call schedules, escalation policies, Playbooks, and status pages. For questions or feedback, email support@spike.sh.

Spike basics

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Incident management

Track and respond to incidents from one place

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On-call schedules

Set up rotations so the right person is always on call

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Alerts

Phone calls, SMS, Slack, Microsoft Teams, and more

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Escalations

Route alerts through a policy until someone responds

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Integrations

Connect your monitoring tools to trigger incidents in Spike

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Playbooks

Automate response actions when incidents occur

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Status pages

Publish system status updates for customers

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Collaboration

Connect task management and helpdesk tools to incidents

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Administration

Manage team members, roles, and access

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