# Latest

**URL:** https://forums.rocket.chat/latest.md

[Latest](https://forums.rocket.chat/latest.md) · [Categories](https://forums.rocket.chat/categories.md) · [Tags](https://forums.rocket.chat/tags.md)

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## [Welcome to Rocket.Chat Forums](https://forums.rocket.chat/t/welcome-to-rocket-chat-forums/8)

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**Author:** [@system](https://forums.rocket.chat/u/system)\
**Replies:** 5\
**Last updated:** [January 25, 2018, 11:43am UTC](https://forums.rocket.chat/t/welcome-to-rocket-chat-forums/8 "2018-01-25T11:43:52Z")

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Rocket.Chat - The Ultimate Open Source Team Collaboration Tool Forums for long-lived discussion of important topics of community interest. Our open server should be used for most daily interactions or topics that requ…

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## [Upcoming Changes to Identity Management in Rocket.Chat 9.0](https://forums.rocket.chat/t/upcoming-changes-to-identity-management-in-rocket-chat-9-0/23028)

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**Author:** [@gabriel.engel](https://forums.rocket.chat/u/gabriel.engel)\
**Replies:** 0\
**Last updated:** [October 1, 2026, 3:57pm UTC](https://forums.rocket.chat/t/upcoming-changes-to-identity-management-in-rocket-chat-9-0/23028 "2026-10-01T15:57:22Z")

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TL;DR What is changing: Starting with the release of Rocket.Chat 9.0, all Identity Management integrations (including LDAP, SAML, Social Logins, and Custom OAuth) will transition to become available only on Starter, Co…

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## [LTS or not LTS - that is the question](https://forums.rocket.chat/t/lts-or-not-lts-that-is-the-question/23021)

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**Author:** [@reetp](https://forums.rocket.chat/u/reetp)\
**Replies:** 1\
**Last updated:** [September 24, 2026, 2:54pm UTC](https://forums.rocket.chat/t/lts-or-not-lts-that-is-the-question/23021 "2026-09-24T14:54:08Z")

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When it is Rocket.Chat So we have 7.10.x and have been waiting for the next LTS to upgrade. I understood this would be 8.8.x LTS is supported for 12 months so you would expect that the next LTS would be released to ali…

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## [Does the Starter plan cover LDAP after 9.0?](https://forums.rocket.chat/t/does-the-starter-plan-cover-ldap-after-9-0/23024)

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**Author:** [@l.patard](https://forums.rocket.chat/u/l.patard)\
**Replies:** 1\
**Last updated:** [September 24, 2026, 2:08pm UTC](https://forums.rocket.chat/t/does-the-starter-plan-cover-ldap-after-9-0/23024 "2026-09-24T14:08:58Z")

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Hello, We run a self-hosted workspace on the Starter plan (13 active users, well under the 50 limit). Our admin console now shows this warning on the LDAP settings page: From version 9.0.0 on, this authentication met…

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## [Rocket.Chat LTS 8.5.x and 8.9.x](https://forums.rocket.chat/t/rocket-chat-lts-8-5-x-and-8-9-x/23022)

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**Author:** [@gabriel.casals](https://forums.rocket.chat/u/gabriel.casals)\
**Replies:** 1\
**Last updated:** [September 22, 2026, 10:41pm UTC](https://forums.rocket.chat/t/rocket-chat-lts-8-5-x-and-8-9-x/23022 "2026-09-22T22:41:45Z")

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Hi everyone, We want to share an update on our Long-Term Support (LTS) releases. Rocket.Chat 8.5.x is an LTS release. It was released in June 2026 and will be supported until the end of June 2027. Rocket.Chat 8.9.x wi…

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## [Docker and MonoDB Community Image](https://forums.rocket.chat/t/docker-and-monodb-community-image/23016)

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**Author:** [@rex](https://forums.rocket.chat/u/rex)\
**Replies:** 1\
**Last updated:** [September 17, 2026, 9:12am UTC](https://forums.rocket.chat/t/docker-and-monodb-community-image/23016 "2026-09-17T09:12:02Z")

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I’m trying to upgrade MongoDB. I was using Bitnami , which was very simple to set up. I made backups and tried to get things started but this has been a frustrating process. First off, there isn’t just an 8.0 image or …

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## [Unable to connect Stripe in Marketplace Publisher Portal](https://forums.rocket.chat/t/unable-to-connect-stripe-in-marketplace-publisher-portal/23006)

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**Author:** [@shipping.bits](https://forums.rocket.chat/u/shipping.bits)\
**Replies:** 3\
**Last updated:** [September 16, 2026, 12:06pm UTC](https://forums.rocket.chat/t/unable-to-connect-stripe-in-marketplace-publisher-portal/23006 "2026-09-16T12:06:33Z")

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Description Hello, I am trying to set up a publisher account so I can publish a paid app in the Rocket.Chat Marketplace, but I cannot complete the Stripe connection. Publisher Portal: https://marketplace.rocket.chat/p…

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## [Move registration to another account](https://forums.rocket.chat/t/move-registration-to-another-account/22883)

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**Author:** [@sintertrack](https://forums.rocket.chat/u/sintertrack)\
**Replies:** 5\
**Last updated:** [September 14, 2026, 8:27am UTC](https://forums.rocket.chat/t/move-registration-to-another-account/22883 "2026-09-14T08:27:53Z")

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Description I have registered our company instance on cloud.rocket.chat with my private email address. While this worked, it is not possible for any team member to do anything with it, when I leave the company. So, I cr…

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## [Workspace registration error in self hosted server](https://forums.rocket.chat/t/workspace-registration-error-in-self-hosted-server/23013)

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**Author:** [@dpmax](https://forums.rocket.chat/u/dpmax)\
**Replies:** 2\
**Last updated:** [September 11, 2026, 1:16pm UTC](https://forums.rocket.chat/t/workspace-registration-error-in-self-hosted-server/23013 "2026-09-11T13:16:05Z")

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Description Exact problem: When i visit “localhost:3000” after starting the server with “yarn dsv”, I get error during registering workspace. What exactly happens? I visit “localhost:3000” → Verification process (succe…

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## [Workspace registration not working](https://forums.rocket.chat/t/workspace-registration-not-working/15148)

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**Author:** [@marek](https://forums.rocket.chat/u/marek)\
**Replies:** 6\
**Last updated:** [September 10, 2026, 9:15pm UTC](https://forums.rocket.chat/t/workspace-registration-not-working/15148 "2026-09-10T21:15:35Z")

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Description When trying to set up a rocket chat instance, I receive an email with the title “Verify your email to register your workspace”. It contains instruction to go to https://cloud.rocket.chat/verify-workspace/ …

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## [Email not received for new user creation](https://forums.rocket.chat/t/email-not-received-for-new-user-creation/23000)

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**Author:** [@Toucef](https://forums.rocket.chat/u/Toucef)\
**Replies:** 6\
**Last updated:** [September 2, 2026, 3:59pm UTC](https://forums.rocket.chat/t/email-not-received-for-new-user-creation/23000 "2026-09-02T15:59:14Z")

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I am not able to register new user into http://cloud.rocket.chat I am not receiving the link on the registered email

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## [LDAP requiring Enterprise-license in Rocket.Chat 9.0](https://forums.rocket.chat/t/ldap-requiring-enterprise-license-in-rocket-chat-9-0/22992)

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**Author:** [@TheCount](https://forums.rocket.chat/u/TheCount)\
**Replies:** 4\
**Last updated:** [September 2, 2026, 2:48pm UTC](https://forums.rocket.chat/t/ldap-requiring-enterprise-license-in-rocket-chat-9-0/22992 "2026-09-02T14:48:53Z")

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The Rocket.Chat 8.8.0-rc.0 changelog contains a change that I think deserves more attention from the self-hosted community. LDAP and SAML are being deprecated for workspaces without a Premium plan. They will continue to…

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## [No messages visible after upgrading to 8.4.0 in Docker](https://forums.rocket.chat/t/no-messages-visible-after-upgrading-to-8-4-0-in-docker/22843)

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**Author:** [@Helpless](https://forums.rocket.chat/u/Helpless)\
**Replies:** 16\
**Last updated:** [September 2, 2026, 7:42am UTC](https://forums.rocket.chat/t/no-messages-visible-after-upgrading-to-8-4-0-in-docker/22843 "2026-09-02T07:42:33Z")

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What version are you coming from? Coming from Rocket Chat version 8.0.1 and MongoDB version 8.0.13 What version are you going to? Going to Rocket Chat version 8.4.0 (or any version after 8.0.1) and MongoDB version 8.2 W…

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## [Rocket.Chat Cloud activation emails are not delivered to Gmail](https://forums.rocket.chat/t/rocket-chat-cloud-activation-emails-are-not-delivered-to-gmail/22998)

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**Author:** [@dieselltd](https://forums.rocket.chat/u/dieselltd)\
**Replies:** 3\
**Last updated:** [September 1, 2026, 7:50am UTC](https://forums.rocket.chat/t/rocket-chat-cloud-activation-emails-are-not-delivered-to-gmail/22998 "2026-09-01T07:50:10Z")

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Description Cloud account registration reaches /register/email-sent, but no activation email is delivered. Tested with: Gmail Spam and All Mail checked Multiple resend attempts Magic-link login also does not deliver …

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## [Push Notification Failures on v8.7.1](https://forums.rocket.chat/t/push-notification-failures-on-v8-7-1/22996)

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**Author:** [@Cipher42](https://forums.rocket.chat/u/Cipher42)\
**Replies:** 1\
**Last updated:** [August 30, 2026, 4:34am UTC](https://forums.rocket.chat/t/push-notification-failures-on-v8-7-1/22996 "2026-08-30T04:34:17Z")

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Description Greetings I’m having trouble on my new rocket.chat instance. I’ve registered my workspace and it has a starter plan registration. I’ve gone through the documentation that I can find related to push notific…

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## [Problem with Playing video or voice message in Android/IOS App](https://forums.rocket.chat/t/problem-with-playing-video-or-voice-message-in-android-ios-app/22043)

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**Author:** [@imanerfanian](https://forums.rocket.chat/u/imanerfanian)\
**Replies:** 24\
**Last updated:** [August 28, 2026, 3:15am UTC](https://forums.rocket.chat/t/problem-with-playing-video-or-voice-message-in-android-ios-app/22043 "2026-08-28T03:15:49Z")

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Description: I have problem with Rocket.Chat app on phones. the voice and videos does not play in phones on both IOS and Android devices. on phones when i open the RocketChat in web browser it works but in app it does no…

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## [Questions about Rocket.Chat 8.1.8, support and MongoDB upgrade](https://forums.rocket.chat/t/questions-about-rocket-chat-8-1-8-support-and-mongodb-upgrade/22994)

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**Author:** [@Zigrini](https://forums.rocket.chat/u/Zigrini)\
**Replies:** 2\
**Last updated:** [August 26, 2026, 4:53pm UTC](https://forums.rocket.chat/t/questions-about-rocket-chat-8-1-8-support-and-mongodb-upgrade/22994 "2026-08-26T16:53:00Z")

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Olá, I have a VM running Rocket.Chat version 8.1.8, which is currently working normally. As I understand it, this version will only be supported until the end of August. I tried upgrading to version 8.2.8, but after th…

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## [Best approach to link Rocket.Chat user profiles to an external web platform profile?](https://forums.rocket.chat/t/best-approach-to-link-rocket-chat-user-profiles-to-an-external-web-platform-profile/22991)

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**Author:** [@Janet](https://forums.rocket.chat/u/Janet)\
**Replies:** 2\
**Last updated:** [August 25, 2026, 9:26am UTC](https://forums.rocket.chat/t/best-approach-to-link-rocket-chat-user-profiles-to-an-external-web-platform-profile/22991 "2026-08-25T09:26:31Z")

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Hi everyone, I am not a dev so have had to ask AI to help me ask this question. My devs are saying it cant be done you see. We are integrating Rocket.Chat alongside our existing web platform (WeWeed) and want users to …

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## [Rocket.Chat Push Gateway are disabled after Update to 8.7.0](https://forums.rocket.chat/t/rocket-chat-push-gateway-are-disabled-after-update-to-8-7-0/22985)

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**Author:** [@thoki](https://forums.rocket.chat/u/thoki)\
**Replies:** 30\
**Last updated:** [August 17, 2026, 4:21pm UTC](https://forums.rocket.chat/t/rocket-chat-push-gateway-are-disabled-after-update-to-8-7-0/22985 "2026-08-17T16:21:07Z")

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Description After updating Rocket.Chat from version 8.6.1 to 8.7.0, the following message appears in the server logs: “Connected to MongoDB database: rocketchat” {“level”:51,“time”:“2026-08-07T16:52:13.362Z”,“pid”:1,“h…

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## [This air-gapped workspace is in read only mode](https://forums.rocket.chat/t/this-air-gapped-workspace-is-in-read-only-mode/22987)

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**Author:** [@minix](https://forums.rocket.chat/u/minix)\
**Replies:** 1\
**Last updated:** [August 16, 2026, 2:34pm UTC](https://forums.rocket.chat/t/this-air-gapped-workspace-is-in-read-only-mode/22987 "2026-08-16T14:34:43Z")

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Server Setup Information Version of Rocket.Chat Server: 8.5.1 Operating System: ubuntu Deployment Method: docker Number of Running Instances: 1 DB Replicaset Oplog: NodeJS Version: MongoDB Version: 8.0.26 / wiredTiger P…

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## [How to debug authentication issues?](https://forums.rocket.chat/t/how-to-debug-authentication-issues/22965)

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**Author:** [@sintertrack](https://forums.rocket.chat/u/sintertrack)\
**Replies:** 20\
**Last updated:** [August 1, 2026, 8:10am UTC](https://forums.rocket.chat/t/how-to-debug-authentication-issues/22965 "2026-08-01T08:10:22Z")

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Description A user on our instance has problems logging in. He’s getting password errors and rate limit errors. However, I can’t find anything about this in the logs. Nothing. Same thing in the Gui, I can’t find anythin…

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## [Push notifications not delivering on self-hosted Starter workspace with internal domain](https://forums.rocket.chat/t/push-notifications-not-delivering-on-self-hosted-starter-workspace-with-internal-domain/22984)

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**Author:** [@abhijithp97](https://forums.rocket.chat/u/abhijithp97)\
**Replies:** 1\
**Last updated:** [August 1, 2026, 8:07am UTC](https://forums.rocket.chat/t/push-notifications-not-delivering-on-self-hosted-starter-workspace-with-internal-domain/22984 "2026-08-01T08:07:59Z")

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Environment: Rocket.Chat version: 8.2.0 Deployment: Self-hosted, Docker Compose on Ubuntu Server 24.04 LTS Plan: Starter (free, self-managed) MongoDB: 8.2.12 Reverse proxy: Nginx with self-signed TLS certificate Domain…

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## [Issue After Updating Server from Version 8.0.1 to 8.6.1](https://forums.rocket.chat/t/issue-after-updating-server-from-version-8-0-1-to-8-6-1/22983)

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**Author:** [@cyvorgz24](https://forums.rocket.chat/u/cyvorgz24)\
**Replies:** 2\
**Last updated:** [July 30, 2026, 1:40am UTC](https://forums.rocket.chat/t/issue-after-updating-server-from-version-8-0-1-to-8-6-1/22983 "2026-07-30T01:40:23Z")

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Description Hi, I’m reaching out regarding an issue with my server after updating from version 8.0.1 to 8.6.1. The update process ran smoothly with no errors, and the desktop app confirmed that the server was successful…

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## [My local code changearen't reflecting on the running app . it still seems to be serving the old code](https://forums.rocket.chat/t/my-local-code-changearent-reflecting-on-the-running-app-it-still-seems-to-be-serving-the-old-code/22981)

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**Author:** [@mahesh15](https://forums.rocket.chat/u/mahesh15)\
**Replies:** 1\
**Last updated:** [July 25, 2026, 11:27pm UTC](https://forums.rocket.chat/t/my-local-code-changearent-reflecting-on-the-running-app-it-still-seems-to-be-serving-the-old-code/22981 "2026-07-25T23:27:30Z")

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Hey :waving\_hand: I’m running into an issue where my code changes aren’t reflecting on the locally running app. I’ve made edits to a few files but the running instance still seems to be serving the old code. What I’ve …

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## [Register Username poping?](https://forums.rocket.chat/t/register-username-poping/22553)

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**Author:** [@User20r0](https://forums.rocket.chat/u/User20r0)\
**Replies:** 8\
**Last updated:** [July 24, 2026, 8:34am UTC](https://forums.rocket.chat/t/register-username-poping/22553 "2026-07-24T08:34:42Z")

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\[CRITICAL ISSUE\] Deep Linking Opens “Register Username” Modal in WebView (RC 7.10.0) We are running a self-hosted Rocket.Chat Community Edition v7.10.0 and are integrating an external application using deep linking via r…

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## [Best pattern for a scheduled per-room daily card app?](https://forums.rocket.chat/t/best-pattern-for-a-scheduled-per-room-daily-card-app/22978)

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**Author:** [@selamibaba](https://forums.rocket.chat/u/selamibaba)\
**Replies:** 0\
**Last updated:** [July 23, 2026, 2:47pm UTC](https://forums.rocket.chat/t/best-pattern-for-a-scheduled-per-room-daily-card-app/22978 "2026-07-23T14:47:05Z")

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Hi, I am prototyping a private Rocket.Chat App that posts one daily reflection card to selected rooms. The content set contains 78 fixed cards. This is the reference list I am currently using for the IDs, titles and so…

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## [WhatsApp Cloud app: does it support Meta Coexistence (Business App + API on the same number)?](https://forums.rocket.chat/t/whatsapp-cloud-app-does-it-support-meta-coexistence-business-app-api-on-the-same-number/22975)

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**Author:** [@francescocesarano](https://forums.rocket.chat/u/francescocesarano)\
**Replies:** 0\
**Last updated:** [July 20, 2026, 5:19pm UTC](https://forums.rocket.chat/t/whatsapp-cloud-app-does-it-support-meta-coexistence-business-app-api-on-the-same-number/22975 "2026-07-20T17:19:21Z")

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Description Hi all — hoping someone has actually been down this road, because I can’t get a definitive answer from the docs. We need to connect a phone number that is already in daily use on the WhatsApp Business app by…

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## [How to disable content logging of integration apps?](https://forums.rocket.chat/t/how-to-disable-content-logging-of-integration-apps/22964)

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**Author:** [@sintertrack](https://forums.rocket.chat/u/sintertrack)\
**Replies:** 3\
**Last updated:** [July 15, 2026, 5:43pm UTC](https://forums.rocket.chat/t/how-to-disable-content-logging-of-integration-apps/22964 "2026-07-15T17:43:12Z")

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Description My rocketchat logs are constantly overtrown by alert manager alerts. There are a a couple of Integrations configured for apps, e.g. alert manager. Whatever these apps post to rocketchat, ends up in the logs. …

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## [Disable markdown](https://forums.rocket.chat/t/disable-markdown/20463)

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**Author:** [@Lusell](https://forums.rocket.chat/u/Lusell)\
**Replies:** 4\
**Last updated:** [July 14, 2026, 7:34am UTC](https://forums.rocket.chat/t/disable-markdown/20463 "2026-07-14T07:34:50Z")

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Description Good day, First of all, thank you for your product; we are currently testing it. Could you please let us know if there is a possibility to globally disable text formatting (if I’m not mistaken, Markdown is r…

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## [Snap 7.x To 8.x Faild to download Amazon S3](https://forums.rocket.chat/t/snap-7-x-to-8-x-faild-to-download-amazon-s3/22963)

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**Author:** [@sqrt\_tan](https://forums.rocket.chat/u/sqrt_tan)\
**Replies:** 0\
**Last updated:** [July 13, 2026, 10:53am UTC](https://forums.rocket.chat/t/snap-7-x-to-8-x-faild-to-download-amazon-s3/22963 "2026-07-13T10:53:32Z")

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When you faild file download after upgrade RocketChat version 7.x to 8.x by Snap and you use the setting on file upload Stragetype AmazonS3. You can check this setting Workspace-\>Settings-\> File Uploads-\> BucketURL. I…

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