All Systems Operational

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The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at helpdesk@deque.com.

Deque Log-In Service (US) Operational
Deque University Operational
Axe Devtools APIs Repository Operational
Axe Devtools Pro Server Operational
Axe Linter Operational
Axe Reports (US) Operational
Axe Devtools Mobile Operational
Axe Documentation Site Operational
Deque File Transfer Service Operational
Customer Support Help Center Operational
Accessibility Services Operational
Assessment Services - Auditor Operational
Assessment Services - Monitor Operational
AUS Regional Services Operational
Deque Log-In Service (AU) Operational
Axe Reports (AU) Operational
EU Regional Services Operational
Deque Log-In Service (EU) Operational
Axe Reports (EU) Operational
Axe Monitor Operational
Axe Auditor Operational
Agora - agora.dequecloud.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 4, 2026

No incidents reported today.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Resolved - The issue affecting access to axe Reports in the US, EU, and Frankfurt regions has been resolved, and the service is now operating normally. We apologize for any inconvenience this may have caused.

If you have any further questions or continue to experience issues, please feel free to reach out to us at helpdesk@deque.com.

Sep 28, 12:47 EDT
Investigating - We are currently investigating an issue affecting access to axe Reports in the US, EU, and Frankfurt regions. Users may be unable to load or access reports at this time. Our team is actively working to resolve the issue, and we will provide updates as more information becomes available.

For any further queries, please reach out to helpdesk@deque.com

Sep 28, 10:58 EDT

Sep 27, 2026

No incidents reported.

Sep 26, 2026

Completed - The scheduled maintenance has been completed.
Sep 26, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 13:00 EDT
Scheduled - We will be conducting our monthly production patching. During this window, services may be unavailable for some or all of the maintenance period. If you have any questions or notice any issues following this window, please contact us at helpdesk@deque.com.
Sep 22, 15:47 EDT

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.