Des Traynor

@destraynor

Co-founder of @fin_ai (fka @intercom).

Dublin City, Ireland

fin.ai

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Des Traynor
@destraynor
Jun 15
Today is very exciting day for us. I'm so happy and proud for what this means for every single one of our team who worked so hard, and I'm so incredibly thankful for everyone who supported us in any and every way along this journey, and also thankful to all our customers who
Eoghan McCabe
@eoghan
Jun 15
We’re excited to share that we just signed an agreement for @salesforce to acquire @fin_ai for ~$3.6B. The transaction is expected to close in the fourth quarter of Salesforce’s fiscal year 2027. Fin started as Intercom 15 years ago. We changed our name to cap our transformation
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Des Traynor
@destraynor
13h
An easy way to add polish + remove the vibe coded feel (aka purple web 3 gradients etc.) from your work: 1. Sound effects from @dwhitedesign's cuelume-site.pages.dev 2. Animations from @Jakubantalik's Transitions.dev 3. UI from @shadcn's ui.shadcn.com
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Des Traynor
@destraynor
Sep 29
This is very cool. An agent for handling all your government interactions, from driver tests, to marriage certs, and everything in between I would love to see an equivalent for Ireland
Rapid Response 47
@RapidResponse47
Sep 29
Chief Design Officer @jgebbia officially unveils America.gov, the new online home for the United States of America
00:00
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Des Traynor
@destraynor
Sep 28
Great new article from our AI group explaining how Agent Behaviour (configs, rules etc.) becomes a retrieval problem as agents mature 🔗🧵 Why? Dumping a huge instruction set into all scenarios is buggy + slow. Throwing larger models at it is slow + $$$ RAG is great for this
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Des Traynor
@destraynor
Sep 28
95% of PM skills/dogma are hopelessly out of date/irrelevant Historically PMs did things like tightly manage scope and prioritise key features as they were constrained by developer capacity and UI usability Today agents write code and agents also use the features for users.
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