Decagon

@DecagonAI

AI agents for concierge customer experiences

San Francisco

Decagon
@DecagonAI
23h
Just wrapped our second annual Decagon Dialogues. We shared some of our biggest product updates yet, including Voice 3 and Personal Agent Gateway and heard from industry leaders shaping the future of CX. Thanks to everyone who joined us in SF!
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Decagon
@DecagonAI
Oct 2
We’re excited to be a launch partner for @OpenAI’s new B2B marketplace. Eligible OpenAI enterprise customers will be able to apply part of their existing commitment toward Decagon, making it easier to purchase and deploy our customer facing AI agents.
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Decagon
@DecagonAI
Oct 1
Voice 3 is here. Our most advanced voice experience yet combines Chord, our new voice model from Decagon Labs, with a duplex architecture that lets agents process incoming audio even while speaking. Chord is post trained specifically for customer conversations, giving agents
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12
Decagon
@DecagonAI
Sep 30
We’re partnering with @databricks to bring enterprise data intelligence into every Decagon customer conversation. Agents can access governed customer data directly from a company’s lakehouse, while conversation insights flow back into Databricks. This gives agents richer
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Decagon
@DecagonAI
Sep 28
We’re partnering with @Plaid to bring more seamless financial experiences to Decagon customers. Customers can securely connect their bank accounts within a conversation, allowing agents to help resolve failed payments, disputed charges, account issues, and more without sending
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