Release Notes

Changelog

February 25, 2026

[Fix] We fixed an issue for network owners that prevented them from downloading all time referrals. 

February 12, 2026

[Improvement] We added the ability for an organization to require two-factor authorization for all their staff. 
[Fix] We fixed an issue that prevented our ability to email certain members. 
[Fix] We fixed an issue to ensure all login pathways support SAML. 

February 11, 2026

[Improvement] We added the ability for an organization to change their key "action" button for staff on their dashboard. 
[Improvement] We added a badge to quickly decipher if an opportunity offers virtual services. 
[Improvement] We streamlined the process of starting an assessment for a client. 

January 7, 2026

[Improvement] We updated the mobile experience for making referrals. 
[Improvement] We added more ways to export assessment information. 
[Fix] We fixed an issue with a setting for test clients. 

December 23, 2025

[Improvement] We updated the FAQ on the Benefits Explorer Tool. 

December 4, 2025

[Fix] We fixed an issue on the mobile header. 
[Fix] We rearranged the mobile homepage of Benefits Explorer Tool to improve usability. 

November 25, 2025

[Fix] We added a link to the settings on the mobile menu. 
[Fix] We changed the Sender Name in emails to support cleaner emails for Outlook users. 

November 19, 2025

[Improvement] We added more ways to view assessment answers and results across agencies with data sharing agreements and client consent.
[Fix] We fixed menu visibility on tablet sizes.
[Fix] Based on user feedback, we changed the auto-sort on the referral dashboard. 

November 12, 2025

[Launch] In partnership with Interface Children and Family Services, we launched a pilot for 211 operators to screen and refer callers to Enhanced Care Management providers with bi-directional referrals. 
[Improvement] Based on user feedback, we clarified the password requirements on the signup page. 

November 6, 2025

[Improvement] We added the ability to export assessment data to a CSV.
[Improvement] We added the ability for referring providers to share relevant assessment information with the referred agencies. 

October 23, 2025

[Improvement] Based on user feedback, we changed the default sort on collections. 
[Improvement] We improved the processes of inviting colleagues to join you on One Degree. 

August 28, 2025

[Improvement] Based on user feedback, we adapted content and navigation on the Benefits Explorer Tool to help with clarity and usability. 

August 20, 2025

[Improvement] We added the capability to set a reminder for selected benefits and resources on the Benefits Explorer Tool. 

August 7, 2025

[Feature] We added the capability to take a assessment multiple times and view old results. 

August 6, 2025

[Feature] We added more specific reporting for networks. 

July 2, 2025

[Improvement] We added unique resource ID's to reporting exports, to allow for more accurate post processing. 

June 25, 2025

[Improvement] We updated income ranges in the Benefits Explorer Tool to account for changed eligibility requirements. 
[Improvement] We made it easier to retake the Benefits Explorer Tool screener. 
[Fix] We fixed an error in one column of the reporting CSV export. 

June 2, 2025

[Improvement] We added curated community resources to Benefits Explorer Tool.
[Improvement] We added a column to referral exports, to support organizations in multiple networks.
[Improvement] We added backend security enhancements and safeguards. 

May 22, 2025

[Improvement] We configured initial setup for a new closed loop referral network for Youth Suicide Prevention.
[Improvement] We are piloting new capabilities to invite and connect with trusted referral partners.
[Improvement] We improved monitoring and logging for integrations with Next Gen EHR.
[Fix] Other bug fixes to improve clarity of instructions.

April 30, 2025

[Improvement] We made a clearer flow for service providers who have a pending affiliation with an organization. 
[Fix] We updated the “incorrect password” message based on feedback that it was confusing. 
[Fix] We addressed an issue in follow up text messages after referrals.
[Fix] We fixed an issue where opportunity titles on the client page weren’t always translated.

April 9, 2025

[Fix] We fixed an issue in the referral text message flow

Mar 27, 2025

[Improvement] We changed weekly referral emails for admins to clearly distinguish between incoming and outgoing referrals. 
[Improvement] We only asked certain questions about household size if applicable on Benefits Explorer Tool.
[Improvement] We created quick links for spanish version of Benefits Explorer Tool.

[Fix] We fixed overlapping UI content on mobile on Stay Housed Bay Area.

[Fix] We fixed an issue where a note on the referral wasn’t saved when the status didn’t change.

Mar 12, 2025

[Improvement] We updated the income ranges on Benefits Explorer Tool to provide an easier user experience. 
[Improvement] We improved the consent capture during the referral flow. 
[Fix] We fixed an issue that occurred for certain providers when updating their referrals. 

Mar 6, 2025

[Launch] We launched an updated version of explorebenefits.org that allows community members to send themselves a link of their eligible benefits results. See blog post here. 

Feb 26, 2025

[Improvement] We added a new email and texting flow to ensure people can save their link and eligible benefits from explorebenefits.org.

Feb 20, 2025

[Improvement] An organization in two networks can ensure a referral is assigned to the right network.
[Improvement] We clarified the UX of the “Yes” and “No” buttons on community member’s “My Plan”.
[Fix] We made a fix in the referral cart for closed loop referrals.
[Fix] We fixed an issue in the update password flow.
[Fix] We fixed an issue where the collections pages were toggling between two different UI versions.
[Fix] We updated the content about our partners on our NYC landing page.

Jan 29, 2025

[Fix] We removed provider full names from certain text messages to patients.  

Jan 22, 2025

[Fix] We fixed inaccuracies in the login message in Spanish.

Dec 17, 2024

[Improvement] We added the referring professional’s email to their organization’s report export to allow for more person matching across systems.