[Fix] We fixed an issue for network owners that prevented them from downloading all time referrals.
[Improvement] We added the ability for an organization to require two-factor authorization for all their staff.
[Fix] We fixed an issue that prevented our ability to email certain members.
[Fix] We fixed an issue to ensure all login pathways support SAML.
[Improvement] We added the ability for an organization to change their key "action" button for staff on their dashboard.
[Improvement] We added a badge to quickly decipher if an opportunity offers virtual services.
[Improvement] We streamlined the process of starting an assessment for a client.
[Improvement] We updated the mobile experience for making referrals.
[Improvement] We added more ways to export assessment information.
[Fix] We fixed an issue with a setting for test clients.
[Improvement] We updated the FAQ on the Benefits Explorer Tool.
[Fix] We fixed an issue on the mobile header.
[Fix] We rearranged the mobile homepage of Benefits Explorer Tool to improve usability.
[Fix] We added a link to the settings on the mobile menu.
[Fix] We changed the Sender Name in emails to support cleaner emails for Outlook users.
[Improvement] We added more ways to view assessment answers and results across agencies with data sharing agreements and client consent.
[Fix] We fixed menu visibility on tablet sizes.
[Fix] Based on user feedback, we changed the auto-sort on the referral dashboard.
[Launch] In partnership with Interface Children and Family Services, we launched a pilot for 211 operators to screen and refer callers to Enhanced Care Management providers with bi-directional referrals.
[Improvement] Based on user feedback, we clarified the password requirements on the signup page.
[Improvement] We added the ability to export assessment data to a CSV.
[Improvement] We added the ability for referring providers to share relevant assessment information with the referred agencies.
[Improvement] Based on user feedback, we changed the default sort on collections.
[Improvement] We improved the processes of inviting colleagues to join you on One Degree.
[Improvement] Based on user feedback, we adapted content and navigation on the Benefits Explorer Tool to help with clarity and usability.
[Improvement] We added the capability to set a reminder for selected benefits and resources on the Benefits Explorer Tool.
[Feature] We added the capability to take a assessment multiple times and view old results.
[Feature] We added more specific reporting for networks.
[Improvement] We added unique resource ID's to reporting exports, to allow for more accurate post processing.
[Improvement] We updated income ranges in the Benefits Explorer Tool to account for changed eligibility requirements.
[Improvement] We made it easier to retake the Benefits Explorer Tool screener.
[Fix] We fixed an error in one column of the reporting CSV export.
[Improvement] We added curated community resources to Benefits Explorer Tool.
[Improvement] We added a column to referral exports, to support organizations in multiple networks.
[Improvement] We added backend security enhancements and safeguards.
[Improvement] We configured initial setup for a new closed loop referral network for Youth Suicide Prevention.
[Improvement] We are piloting new capabilities to invite and connect with trusted referral partners.
[Improvement] We improved monitoring and logging for integrations with Next Gen EHR.
[Fix] Other bug fixes to improve clarity of instructions.
[Improvement] We made a clearer flow for service providers who have a pending affiliation with an organization.
[Fix] We updated the “incorrect password” message based on feedback that it was confusing.
[Fix] We addressed an issue in follow up text messages after referrals.
[Fix] We fixed an issue where opportunity titles on the client page weren’t always translated.
[Fix] We fixed an issue in the referral text message flow
[Improvement] We changed weekly referral emails for admins to clearly distinguish between incoming and outgoing referrals.
[Improvement] We only asked certain questions about household size if applicable on Benefits Explorer Tool.
[Improvement] We created quick links for spanish version of Benefits Explorer Tool.
[Fix] We fixed overlapping UI content on mobile on Stay Housed Bay Area.
[Fix] We fixed an issue where a note on the referral wasn’t saved when the status didn’t change.
[Improvement] We updated the income ranges on Benefits Explorer Tool to provide an easier user experience.
[Improvement] We improved the consent capture during the referral flow.
[Fix] We fixed an issue that occurred for certain providers when updating their referrals.
[Launch] We launched an updated version of explorebenefits.org that allows community members to send themselves a link of their eligible benefits results. See blog post here.
[Improvement] We added a new email and texting flow to ensure people can save their link and eligible benefits from explorebenefits.org.
[Improvement] An organization in two networks can ensure a referral is assigned to the right network.
[Improvement] We clarified the UX of the “Yes” and “No” buttons on community member’s “My Plan”.
[Fix] We made a fix in the referral cart for closed loop referrals.
[Fix] We fixed an issue in the update password flow.
[Fix] We fixed an issue where the collections pages were toggling between two different UI versions.
[Fix] We updated the content about our partners on our NYC landing page.
[Fix] We removed provider full names from certain text messages to patients.
[Fix] We fixed inaccuracies in the login message in Spanish.
[Improvement] We added the referring professional’s email to their organization’s report export to allow for more person matching across systems.