Check Your Case Status
We are the Beneficiary and Family Centered Care Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!
Check Appeal Status
Announcement about the appeals process. Effective February 20, 2026, Acentra Health is updating its provider notification process. Reconsideration requests will now be communicated by fax instead of by phone.
Acentra Health offers webinars throughout the year. Visit our Webinars page to register for upcoming webinars and access recordings and materials from past sessions. Our next webinar, focusing on the Emergency Medical Treatment and Labor Act, is scheduled for Wednesday, April 29, 2026.
Click on the button below and use this tool for appeal cases with the following case ID format:
2019MMDD_appeal number_patient's first and last initial
Appeal Case ID Example: 20190714_23_JD
If you're having issues using the tool or want to learn more, you can watch a video (available in English or Spanish).
Resource Spotlight: Newsletters
A Newsletter for People Who Have Medicare
On the Healthcare Front includes topics such as news and information about Medicare, details about Acentra Health's free services, and monthly health observances.
View past issues: On the Healthcare Front
A Newsletter for Healthcare Providers and Stakeholders
Case Review Connections provides information about Acentra Health and the services provided for people who have Medicare and updates from the Centers for Medicare & Medicaid Services (CMS).
View past issues: Case Review Connections
