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The Acquire blog

Featured

4 Ways to Actually Exceed Customer Service Expectations

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July 6, 2023

9:30 am

EST

4 Ways to Actually Exceed Customer Service Expectations

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Featured

How to Reduce and Improve Customer Churn Rates: 11 Solid Strategies

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June 29, 2023

9:30 am

EST

How to Reduce and Improve Customer Churn Rates: 11 Solid Strategies

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5 Ways to Optimize Customer Experience & Relationships

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June 22, 2023

8:35 am

EST

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Customer Experience

Featured

4 Ways to Actually Exceed Customer Service Expectations

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Customer Experience

Customer Service vs Customer Experience: Here's How They're Different

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Customer Experience

7 Ways to Improve Customer Focus

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Customer Experience

The Future of Omnichannel Retailing- Experts Weigh In

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Customer Experience

8 Effective Customer Engagement Strategies [2023]

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Customer Experience

How to Create a Customer Experience Strategy: 14 Ways

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Customer Experience

5 Ways to Improve The Facebook Customer Experience

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Customer Experience

How to Thank Your Customers on Social Media

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Customer Experience

Customer Experience As Competitive Advantage: Why You Dont Have to Be Amazon to Do It Right

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Customer Experience

Financial Customer Experience: 41 Interesting Trends and Stats

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Customer Experience

How to Finally Stop Confusing Your Customer Experience with User Experience

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Customer Experience

Creepy vs. Cool: 8 Examples of CX Personalization We Can Learn From

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Customer Experience

Omnichannel Customer Experience: What is it and Why is it Important?

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Customer Experience

How to Create an Omnichannel Contact Center in 7 Steps

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Customer Experience

3 Major Companies that Provide Incredible Online Customer Experience

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Customer Experience

Is Hyper-Personalization The Next Big Thing In Business?

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Customer Experience

Personalize vs Customize: How are they Different?

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Customer Experience

How to Create a Positive Customer Experience with Humor

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Customer Experience

12 Essential Customer Engagement Tools Every Business Needs

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Customer Experience

Omnichannel Marketing: The Definitive Guide [2021]

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Customer Experience

Customer Experience Trends 2020- The Year In Review

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Customer Experience

How to Boost Sales for Your Shopify Store with Personalized CX

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Customer Experience

How Can You Engage Customers Amidst Social Distancing?

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Customer Experience

9 Questions to Ask when Redefining the Digital Customer Experience

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Customer Experience

Wondering Who Owns Customer Experience? Here's a Better Question To Ask Instead

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Customer Experience

How to Develop an Omnichannel Approach for Retail

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Customer Experience

9 Best Practices to Improve Ecommerce User Experience

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Customer Experience

The Cost of Neglecting Customer Experience

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Customer Experience

Customer-Centric Culture: 5 Ways to Create One for your Business

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Customer Experience

The Benefits of Omnichannel Customer Engagement Platforms in Improving Customer Service

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Featured

Customer Service Workflows and How to Build Them [6 Examples]

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January 26, 2021

12:00 am

EST

Customer Service Workflows and How to Build Them [6 Examples]

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Featured

Should You Be Using A Chatbot For Customer Support?

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May 21, 2018

12:00 am

EST

Should You Be Using A Chatbot For Customer Support?

Sales Automation: A Smart Guide to a Better Sales Process

September 14, 2021

12:00 am

EST

Customer Service Automation: A Smart Guide to Get it Right

May 7, 2020

12:00 am

EST

Chatbot scripts: A step-by-step guide to more 'human' bots

Customer Automation

Featured

Beyond the Knowledge Base: Your Guide to Self-Serve Customer Support

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Featured

Customer Self-Service: The Ultimate Guide

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February 2, 2022

12:00 am

EST

Customer Self-Service: The Ultimate Guide

Customer Self-Service: The Ultimate Guide

November 18, 2021

12:00 am

EST

What is Customer Support Experience and How to Improve Upon It

October 20, 2021

12:00 am

EST

Knowledge Base 101: The Ultimate Customer Support Tool

Customer Support

Featured

Customer Self-Service: The Ultimate Guide

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Customer Support

Investing in Support Technology: A Glimpse into the Future

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Customer Support

The Ultimate Customer Support Stack for 2019

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Customer Support

The Complete Guide for Managing Customer Support Escalations

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Customer Support

How to make screen share work for sales and customer support

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Customer Support

What does Gold Standard Customer Support Look Like?

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Customer Support

Seven tips for Customer Support during the Holidays

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Featured

7 Studies Proving Live Chat Boosts Your Conversion Rate

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April 5, 2017

12:00 am

EST

7 Studies Proving Live Chat Boosts Your Conversion Rate

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Featured

Cobrowse Checklist : 22 Questions to Ask Before Selecting Co-Browsing Software

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January 13, 2017

12:00 am

EST

Cobrowse Checklist : 22 Questions to Ask Before Selecting Co-Browsing Software

7 Ways to Improve the Digital Banking System with Video Chat

March 3, 2021

12:00 am

EST

8 Benefits of Live Chat That Will Increase Business Growth

January 23, 2017

12:00 am

EST

4 Effective Co-browsing Practices To Improve Customer Service

Product

Featured

7 Ways SaaS Businesses Can Improve Product User Experience

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Featured

Top 7 Financial Services Industry Trends That Shape CX in 2022

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December 15, 2021

12:00 am

EST

Top 7 Financial Services Industry Trends That Shape CX in 2022

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Featured

9 Strategies To Increase Revenue From Existing Customers

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November 17, 2021

12:00 am

EST

9 Strategies To Increase Revenue From Existing Customers

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Featured

How Much Does a Website Increase Sales?

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March 31, 2021

12:00 am

EST

How Much Does a Website Increase Sales?

How to Ace the Discovery Call [with 17 Effective Questions]

March 23, 2017

12:00 am

EST

What Are The Benefits of Personalization in Marketing?

Sales

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6 Exciting Omnichannel Trends to Track in 2022

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All Customer Support Blog Content

Customer Service

Getting Personal with Your Customers: Enhancing Customer Service with SMS

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Customer Experience

4 Ways to Actually Exceed Customer Service Expectations

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Customer Experience

How to Reduce and Improve Customer Churn Rates: 11 Solid Strategies

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Customer Journey

The B2B Customer Journey: Back to The Basics

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Customer Satisfaction

20 Strategies to Increase Customer Satisfaction for Your Business

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Customer Experience

5 Ways to Optimize Customer Experience & Relationships

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Connected Conversations

4 Ways to Actually Exceed Customer Service Expectations

4 Ways to Actually Exceed Customer Service Expectations

How to Reduce and Improve Customer Churn Rates: 11 Solid Strategies

How to Reduce and Improve Customer Churn Rates: 11 Solid Strategies

5 Ways to Optimize Customer Experience & Relationships

5 Ways to Optimize Customer Experience & Relationships

Title Placeholder

Title Placeholder

Title Placeholder

Customer Experience

4 Ways to Actually Exceed Customer Service Expectations

Customer Service vs Customer Experience: Here's How They're Different

7 Ways to Improve Customer Focus

The Future of Omnichannel Retailing- Experts Weigh In

8 Effective Customer Engagement Strategies [2023]

How to Create a Customer Experience Strategy: 14 Ways

5 Ways to Improve The Facebook Customer Experience

How to Thank Your Customers on Social Media

Customer Experience As Competitive Advantage: Why You Dont Have to Be Amazon to Do It Right

Financial Customer Experience: 41 Interesting Trends and Stats

How to Finally Stop Confusing Your Customer Experience with User Experience

Creepy vs. Cool: 8 Examples of CX Personalization We Can Learn From

Omnichannel Customer Experience: What is it and Why is it Important?

How to Create an Omnichannel Contact Center in 7 Steps

3 Major Companies that Provide Incredible Online Customer Experience

Is Hyper-Personalization The Next Big Thing In Business?

Personalize vs Customize: How are they Different?

How to Create a Positive Customer Experience with Humor

12 Essential Customer Engagement Tools Every Business Needs

Omnichannel Marketing: The Definitive Guide [2021]

Customer Experience Trends 2020- The Year In Review

How to Boost Sales for Your Shopify Store with Personalized CX

How Can You Engage Customers Amidst Social Distancing?

9 Questions to Ask when Redefining the Digital Customer Experience

Wondering Who Owns Customer Experience? Here's a Better Question To Ask Instead

How to Develop an Omnichannel Approach for Retail

9 Best Practices to Improve Ecommerce User Experience

The Cost of Neglecting Customer Experience

Customer-Centric Culture: 5 Ways to Create One for your Business

The Benefits of Omnichannel Customer Engagement Platforms in Improving Customer Service

Customer Service Workflows and How to Build Them [6 Examples]

Customer Service Workflows and How to Build Them [6 Examples]

Should You Be Using A Chatbot For Customer Support?

Should You Be Using A Chatbot For Customer Support?

Sales Automation: A Smart Guide to a Better Sales Process

Customer Service Automation: A Smart Guide to Get it Right

Chatbot scripts: A step-by-step guide to more 'human' bots

Customer Automation

Beyond the Knowledge Base: Your Guide to Self-Serve Customer Support

Customer Self-Service: The Ultimate Guide

Customer Self-Service: The Ultimate Guide

Customer Self-Service: The Ultimate Guide

What is Customer Support Experience and How to Improve Upon It

Knowledge Base 101: The Ultimate Customer Support Tool

Customer Support

Customer Self-Service: The Ultimate Guide

Investing in Support Technology: A Glimpse into the Future

The Ultimate Customer Support Stack for 2019

The Complete Guide for Managing Customer Support Escalations

How to make screen share work for sales and customer support

What does Gold Standard Customer Support Look Like?

Seven tips for Customer Support during the Holidays

7 Studies Proving Live Chat Boosts Your Conversion Rate

7 Studies Proving Live Chat Boosts Your Conversion Rate

Cobrowse Checklist : 22 Questions to Ask Before Selecting Co-Browsing Software

Cobrowse Checklist : 22 Questions to Ask Before Selecting Co-Browsing Software

7 Ways to Improve the Digital Banking System with Video Chat

8 Benefits of Live Chat That Will Increase Business Growth

4 Effective Co-browsing Practices To Improve Customer Service

Product

7 Ways SaaS Businesses Can Improve Product User Experience

Top 7 Financial Services Industry Trends That Shape CX in 2022

Top 7 Financial Services Industry Trends That Shape CX in 2022

9 Strategies To Increase Revenue From Existing Customers

9 Strategies To Increase Revenue From Existing Customers

How Much Does a Website Increase Sales?

How Much Does a Website Increase Sales?

How to Ace the Discovery Call [with 17 Effective Questions]

What Are The Benefits of Personalization in Marketing?

Customer Experience As Competitive Advantage: Why You Dont Have to Be Amazon to Do It Right