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Dignity: Its Essential Role in Resolving Conflict Paperback – January 29, 2013

4.7 out of 5 stars (327)

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The first comprehensive exploration of dignity, its role in human conflict, and its power to improve relationships of all kinds

"This book is a must read for those who want to experience peace in their everyday lives and peace in the world around them. Without an understanding of dignity, there is no hope for such change. If you want to find the weak links in a democracy, look for where people are suffering. You will most likely see a variety of violations. If you want peace, be sure everyone's dignity is intact."—Archbishop Desmond Tutu

The desire for dignity is universal and powerful. It is a motivating force behind all human interaction—in families, in communities, in the business world, and in relationships at the international level. When dignity is violated, the response is likely to involve aggression, even violence, hatred, and vengeance. On the other hand, when people treat one another with dignity, they become more connected and are able to create more meaningful relationships. Surprisingly, most people have little understanding of dignity, observes Donna Hicks in this important book. She examines the reasons for this gap and offers a new set of strategies for becoming aware of dignity's vital role in our lives and learning to put dignity into practice in everyday life.

Drawing on her extensive experience in international conflict resolution and on insights from evolutionary biology, psychology, and neuroscience, the author explains what the elements of dignity are, how to recognize dignity violations, how to respond when we are not treated with dignity, how dignity can restore a broken relationship, why leaders must understand the concept of dignity, and more. Hicks shows that by choosing dignity as a way of life, we open the way to greater peace within ourselves and to a safer and more humane world for all.

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Editorial Reviews

Review

"In this well-organized, thoughtful book, Hicks presents a fascinating look at dignity—a birthright and the baseline for positive human interaction. . . . With its accessible tone, pithy observations and lessons, and Hicks's argument that the 'quest for dignity is as common in the boardroom as in the bedroom,' this book is a must-read for all."—Publishers Weekly

"Donna Hicks presents an intriguing presentation on the power of dignity in achieving and keeping a certain degree of peace in our lives . . . anyone who understand the importance of personal feelings and their fuel for conflict should consider
Dignity as a powerful advisory and motivational guide."—Midwest Book Review

"A beautifully written and profoundly important book. . . . It should be read and studied by any leader who cares about followers and who wants to elicit his or her employees’ highest level of commitment and contribution."—Ed Rehkopf,
Club Resources International

"I highly recommend the landmark and definitive book
Dignity: The Essential Role It Plays in Resolving Conflict by Donna Hicks, Ph.D., to anyone seeking an alternative and fresh approach to rebuilding relationships through the mutual honoring of human dignity. This book will change forever your views of how people respond to others, and how that response will enhance and improve all conflict resolution situations."—Wayne Hurlbert, Blog Business World

"By helping individuals and groups understand the power of dignity and to learn how to make it a way of life, this book serves as a field guide to the peace we want: peace within us, peace in our relationships, and peace in the safer and more humane world we all wish for."—
The Montreal Review

Runner-up in General Non-Fiction, 2011 New England Book Festival


Winner of the 2012 Educator's Award, as given by the Delta Kappa Gamma Society International. The award recognizes educational research and writings of women authors whose work may influence the direction of thought and action necessary to meet the needs of today's complex society.

Shortlisted for the 2011 Zócalo Public Square Book Prize, as given by Zócalo Public Square

"The book provides a model for conflict resolution whether in the family, in a school, or between countries. Hicks’ book has the potential to influence personal relationships as well as educational practice. The book is timely, as individuals are seeking stable personal relationships, less bullying, a peaceful world and more cooperative school environments. . . . The book’s readability and organization make it a useful resource for educators and administrators."—
DKG News, publication of Delta Kappa Gamma Society International, announcing Dignity as winner of DKG’s 2012 Educators Award

2013 Book of the Year, Colorado Conflict Center

"Original, soundly grounded in scholarship, and extremely important and timely!"—Evelin Lindner, Founding President, Human Dignity and Humiliation Studies



"This book is a must read for those who want to experience peace in their everyday lives and peace in the world around them. Without an understanding of dignity, there is no hope for such change. If you want to find the weak links in a democracy, look for where people are suffering. You will most likely see a variety of violations. If you want peace, be sure everyone's dignity is intact."—Archbishop Desmond Tutu

"No single factor is more critical, yet more neglected, in the successful resolution of conflicts than basic human dignity. In this insightful, wise, and practical book, illustrated by powerful examples, Donna Hicks explains why dignity is so important and what we can do about it. Highly recommended!."—William Ury, co-author of Getting to Yes and author of The Third Side



"This book offers readers insightful observations, vivid illustrations, and practical strategies for anyone who wants to live a life that upholds and promotes the dignity of all people."—Linda M. Hartling, Director, Human Dignity and Humiliation Studies


"With lucid and persuasive scholarship, Donna Hicks discusses a topic relevant for everyone: the desire to be treated well.
Dignity is a must-read."—G.A. Bradshaw, The Kerulos Center and author of Elephants on the Edge: What Animals Teach Us about Humanity

About the Author

Donna Hicks, Ph.D., is an associate, Weatherhead Center for International Affairs, Harvard University. During nearly two decades in the field of international conflict resolution, she has facilitated dialogue between communities in conflict all over the world and has worked as a consultant to corporations and organizations, applying the dignity model. She lives in Watertown, MA.

Product details

  • ASIN ‏ : ‎ 0300188056
  • Publisher ‏ : ‎ Yale University Press
  • Publication date ‏ : ‎ January 29, 2013
  • Edition ‏ : ‎ Reprint
  • Language ‏ : ‎ English
  • Print length ‏ : ‎ 240 pages
  • ISBN-10 ‏ : ‎ 9780300188059
  • ISBN-13 ‏ : ‎ 978-0300188059
  • Item Weight ‏ : ‎ 8.6 ounces
  • Dimensions ‏ : ‎ 5.5 x 0.56 x 8.25 inches
  • Best Sellers Rank: #820,928 in Books (See Top 100 in Books)
  • Customer Reviews:
    4.7 out of 5 stars (327)

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Customer reviews

4.7 out of 5 stars
327 global ratings
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Customers say

Customers find this book to be a must-read for leaders, praising its clear writing style and insightful content that helps readers understand themselves better. Moreover, the book effectively explores the concept of dignity, with one customer noting how it identifies behaviors that reflect our inherent worth. Additionally, customers appreciate how the book promotes successful human relations, with one review highlighting its potential for promoting world peace.
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30 customers mention readability, 30 positive, 0 negative
Customers find the book highly readable, with several noting it's a must-read for leaders and relationship lovers.
...What I have learned through reading this wonderful book will be invaluable in my work as a therapist as well as in my daily interactions with others...Read more
Reading this book for a religious education class. Very good.Read more
Amazing!...Read more
This is by far one of the best books I have read and is a great leadership toolRead more
29 customers mention insight, 29 positive, 0 negative
Customers find the book insightful and helpful in understanding themselves, with one customer noting it provides a practical framework for resolving conflict.
This is a brilliant and insightful book offering profound observations on the nature and motivations of people and conveys a deep understanding of...Read more
A MUST HAVE book. Life changing, insightful, sorely needed in our world today.Read more
Donna does a great job with a difficult topic. She is able to bring the concept of dignity to a level that we can all relate to....Read more
Short and easily accessible. Not earth shattering new ideas but wisdom backed up by author's own experience in reconciliation training....Read more
14 customers mention dignity, 14 positive, 0 negative
Customers appreciate the book's focus on dignity, with multiple reviews highlighting its great examples and how it serves as a moral compass. One customer notes how it identifies behaviors that speak to our inherent worth, while another describes it as an important book for all humanity.
Love this author! Leading with dignity is the companion and I’ve given it twice as a gift.Read more
...Donna’s stories and suggestions are direct hits, they are poignant and purposeful, and bring something to the consciousness that should we all...Read more
...It can serve as a great moral compass.Read more
...This book answered my question on how to be vulnerable and maintain your dignity. It is not an intellectual read....Read more
11 customers mention human connection, 11 positive, 0 negative
Customers appreciate the book's approach to human connection, noting its effectiveness in developing successful relationships and promoting world peace. One customer highlights its value in helping clients with issues, while another mentions how it creates a more welcoming environment.
Essential for understanding human interactions and relationships! I refer to this book often in my work as a forgiveness facilitator.Read more
...The personal stories are real and anyone can relate. Thank you Donna Hicks!Read more
...how I interact with my family and made our home a happier, more welcoming place. My next step is to create posters of the key concepts presented here!Read more
This articulates the essence and basis of human relations. Acknowledge the "Dignity" of the other person at every level and station in life.Read more
7 customers mention writing style, 6 positive, 1 negative
Customers appreciate the writing style of the book, finding it clearly written, with one customer noting that it is written with respect for people.
Important topic. The book is well written, documented, with great examples of what dignity can build or destroyed if violatedRead more
...way - as capable of being human - in a significant way - her writing is informative and very helpful in our understanding of ourselves and our...Read more
...She writes clearly and beautifully. I've already given her book as a gift to a friend. I recommend it most highly.Read more
...The content is meaningful and is written in a very clear style.Read more

Top reviews from the United States

  • Reviewed in the United States on December 25, 2019
    Format: PaperbackVerified Purchase
    Almost every page in this book has a star, underline, circle and/or personal notes. This book answered my question on how to be vulnerable and maintain your dignity. It is not an intellectual read. It highlights Soul qualities without ever referring to the Soul. It is powerful resource for any leader who wants to truly build a cohesive team. It holds the mirror up in front of the leader. The personal stories are real and anyone can relate. Thank you Donna Hicks!
    7 people found this helpful
    Report
  • Reviewed in the United States on December 16, 2024
    Format: PaperbackVerified Purchase
    Another, I think, complementary book, would be by David Berceli.. called- The revolutionary trauma release process. Would love to see them work together some day, or someone pull this stuff together..
  • Reviewed in the United States on April 6, 2013
    Format: PaperbackVerified Purchase
    In 1986 while I was working as a lab technician I met my future husband; an only child. He was from Canada where his parents lived and worked as forestry researchers. They were originally from India but had lived in Australia and Ghana until my husband was 15. While we were dating he was doing research in cardiology. I, on the other hand; had lived on a farm until 16 with my 7 siblings and 11 cousins. I began working as a lab technician at 18 for a number of years while also getting a degree in physical education. When we married it was with the full support of our parents and all my siblings. Many of the qualities the book addresses were at work here given our age, religion, educational differences and personal cultural backgrounds. I am hugely impressed by this book because it gets at the heart of so many of the psychological blind spots and fears societies hang on to that can no longer be ignored. The book is clearly written with great real life examples. I have placed the 10 elements that define dignity or violate it on my refrigerator. I think it would be well served in all educational settings from 1st grade and beyond. It can serve as a great moral compass.
    17 people found this helpful
    Report
  • Reviewed in the United States on February 4, 2017
    Format: PaperbackVerified Purchase
    Offers a different perspective on what is at the center/heart of conflicts and provides tools to resolve them.
  • Reviewed in the United States on February 27, 2019
    Format: PaperbackVerified Purchase
    Some time ago I left a company in the south I had been employed to help build a leadership team that could diminish turn over and create some lasting tenure. What I love to do it help a person or company flourish. And in this company, I came to realize that was was needed for that to happen was dignity. I did what I could to begin the process of many shifts in perception, hiring, reviewing, appreciating, managing and seeing the people in the plant, but I knew I could not effect lasting change as an outsider, by myself. Then one day I met a man who had been beaten down to the point of soulful exhaustion working in this plant for so many years. We spoke because he was giving his notice this one day. I could not promise him I could do anything, I was only advising, and who knew how long. But I could identify that he had reached the point where his soul could no longer tolerate living without dignity. When I mentioned this to him, he got tears in his eyes, believing someone finally understood him.

    This is what Donna Hick’s book is about. And after I read it, I ordered another copy and sent it to this man with the challenge that he create the revolution there to bring dignity into that place. He acknowledged that he would and felt that was his purpose. Until you understand what it is like to live with dignity, you don’t appreciate the value it has, you don’t realize what it is you are missing. Donna’s stories and suggestions are direct hits, they are poignant and purposeful, and bring something to the consciousness that should we all embrace, would definitely change the face of this world. Thank you for the amazing and challenging work you do, Donna, I truly admire that.
    14 people found this helpful
    Report
  • Reviewed in the United States on August 17, 2011
    Format: HardcoverVerified Purchase
    Just finished this wonderful book! As an elementary school administrator, I feel this book could also be describing an essential leadership model and guideline for social living in general. The need to acknowledge the crucial role dignity plays in all aspects of our lives and interactions transends all subcategories. The dignity model should not only be viewed as a model for resolving conflicts. In my job I see it as an approach to being a more effective instructional leader. I can see my teachers using it as an approach to creating more effective relationships with their students as well as the parents of their students. Regardless of your profession, experiences, or goals, the dignity model can guide you in your efforts to make the very most of your relationships with others. I'm very excited about this work and its potential impact on so many!
    18 people found this helpful
    Report
  • Reviewed in the United States on April 16, 2015
    Format: PaperbackVerified Purchase
    Donna did a great job with this book. As she makes perfectly clear, dignity is to human relations what oxygen is to air. Violations carry consequences, often ones that are deeply-rooted. It's no wonder that the source of so much international conflict is linked to 'dignity violations'. Her fascinating stories reinforce this point.

    This book is really well researched. Donna did her homework.

    If you think you know everything there is to know about 'dignity', think again.

    Bill Wiersma, Author The Power of Professionalism
    3 people found this helpful
    Report
  • Reviewed in the United States on November 11, 2017
    Dr. Hicks spoke at a church gathering I attended recently. I read the book ahead of hearing her speak. Through storytelling and examples from her work she explains what recognizing each person’s dignity means and how that is different than respect. Her writing style is repetitive in places, at times it seemed that she spent too much time establishing her credentials. That said she has done a lot of work in the field.
    2 people found this helpful
    Report

Top reviews from other countries

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  • joe's 1
    5.0 out of 5 stars Full of important insight, well written
    Reviewed in the United Kingdom on January 9, 2016
    Format: HardcoverVerified Purchase
    "We are often unaware of the ways we routinely and subtly violate each others dignity. At the same time, we are to fully aware of the power we have to make people feel good by recognising their worth."

    The book explains the ways in which dignity can be violated and the damage these violations do. It gives many examples from serious conflicts all across the world, but is also applicable to the everyday life of everyone who interacts with other people. It also explains how explicitly recognising dignity violations to be dignity violations can help injured people to come to terms with what has happened and come to terms with it, paving the way to conflict resolution, and personal peace.

    The insights in this book are important and profoundly humanising. It wish it was more widely read and talked about.

    deserves to be better known and recognised.
  • Sam
    5.0 out of 5 stars Excellent
    Reviewed in France on August 28, 2014
    Format: PaperbackVerified Purchase
    Donna Hicks st une experte en la matière. Livre à lire pour comprendre le fonctionnement humain et ses comportements. Je recommande.
    Report
  • English Guru
    5.0 out of 5 stars Compulsory reading for all
    Reviewed in the United Kingdom on July 10, 2013
    Format: HardcoverVerified Purchase
    This book is unpretentious, user friendly and clear in the lessons it teaches. It has truly changed my life for the better. Should be compulsory reading for everyone as we live in the world, particularly for anyone with children.
  • Paul Davies
    5.0 out of 5 stars Read this if you want to be a better person.
    Reviewed in the United Kingdom on February 13, 2018
    Format: PaperbackVerified Purchase
    Amazing book. Had a real impact on my & how I view others.
  • Attar
    4.0 out of 5 stars Good read and interesting way of looking at the concept of dignity
    Reviewed in the United Kingdom on June 19, 2013
    Her clarity and subtlity of relating the concept of dignity and conflict resolution gives us deeper understanding of how to manage or, if we lucky resolve, the conflict. The extremely good examples of conflicts around the world have given us some insight to what is involved when attempting resolution. Also her incredible good description of the group dynamics when during those sessions of conflict resolutions.....Ala Atar