Digital Queue Management

Transform Waiting Time Into Productive Time

BideBliss integrates seamlessly with existing queue systems to give users control over their time—remotely view queues, get digital tickets, and reschedule with ease.

41% Reduction in No-Shows
50% Shorter Wait Times
73% System Compatibility
9:41

Available Services

City Bank

~8 min wait

Available

Post Office

~15 min wait

Moderate

Registry Office

~25 min wait

Busy

Time Wasted in Queues Is Everyone's Problem

Wasted Time

Hours spent standing in lines at banks, post offices, and government facilities—time that could be spent productively.

User Frustration

Physical presence required with no flexibility for unexpected delays, leading to missed appointments and stress.

Crowded Spaces

Overwhelming waiting areas reduce customer satisfaction and complicate operations for service providers.

Legacy Systems

Existing ticket dispensers lack digital integration, limiting accessibility and modern functionality.

Meet BideBliss: Smart Queue Management

A unified digital platform that integrates seamlessly with existing physical ticketing systems while providing maximum convenience.

Remote Queue Monitoring

View real-time queue status across multiple locations from your smartphone.

Digital Ticketing

Get your ticket remotely and run errands while waiting—no physical presence needed.

Flexible Rescheduling

Running late? Postpone your position with one tap and notify those behind you.

Seamless Integration

Works with existing thermal printers and LED displays—no expensive hardware replacement.

Users
BideBliss Platform
Service Providers

Benefits for Everyone

Reduced Waiting Time

Compare queue times across locations and choose the shortest wait, or schedule visits in advance.

Flexibility & Control

Reschedule digital tickets to handle unexpected delays without losing your spot.

Improved Convenience

No need to stay physically present—run errands or focus on other tasks while waiting.

Enhanced Experience

Familiar ticket system interface with digital functionality—easy adoption with no learning curve.

Higher Customer Satisfaction

Shorter perceived wait times and rescheduling options boost user satisfaction scores.

Optimized Operations

Reduce physical crowding in waiting areas and streamline queue management processes.

Statistics & Analytics

Data on queue times, user flow, and peak periods to optimize resource allocation.

Cost-Effective Integration

Work with existing infrastructure—no need for expensive hardware upgrades.

Why BideBliss Wins

Market Comparison

Feature BideBliss Screencom Qsome Qminder
Legacy System Integration
Dynamic Rescheduling
FADP Compliance ~
Cost-Effective Setup
API Customization ~ ~

Meet Bob: A Day Made Easier

Bob just moved to a new city for work. Between long office hours and settling in, he needs to visit the bank, post office, registry office, and more. Traditional queuing would cost him hours of precious family time.

1

Check Queue Times

Bob opens BideBliss on his smartphone and instantly sees current wait times at nearby service locations. He chooses the bank with the shortest queue.

2

Get Digital Ticket

With one tap, Bob secures his spot digitally. He can optionally log in to access ticket history, statistics, and device synchronization.

3

Stay Productive

Instead of standing in line, Bob runs to the grocery store. BideBliss notifies him 5 minutes before his turn arrives.

4

Reschedule if Needed

Traffic delays Bob. No problem—he taps "Extend waiting time" to move back a few spots. People behind him get notified their wait just got shorter.

The Result

Bob handles all his errands efficiently without wasting hours in queues. He has more time for what truly matters—his family and settling into his new home.

From Concept to Market

M1

Week 1-2: Foundation

Vision, goals, and requirements finalized. Use-cases defined and architecture drafted.

M2

Week 3-6: Architecture

Domain model completed, UI prototype created, and proof-of-concept architecture verified.

M3

Week 7-12: Beta Release

Full prototype with all use-cases implemented, tested, and documented. Ready for market validation.

600 Development Hours
12 Weeks to Beta
7 Core Use Cases

Our Partners

Startup Incubator Program

BideBliss is proud to be part of the Startup Incubator at Launch Control, where we receive mentorship, resources, and support to bring our digital queue management solution to market.

Visit Launch Control

Our Pitch Deck

Explore our comprehensive pitch presentation with detailed insights into BideBliss's vision, market opportunity, and growth strategy.

BideBliss Pitch Deck (English)

Download PDF

BideBliss Pitch Deck (Deutsch)

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Ready to Transform Queue Management?

Join us in revolutionizing how people interact with service providers. Let's discuss investment opportunities and partnership possibilities.

Email

contact@bidebliss.com

Institution

ZHAW School of Engineering

Team

Baumgartner, Bui, Ghodra, Kiefer, Muñoz Pena, Nikolic, Ramanathas, Sadat