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Emotional Intelligence
Why the link between understanding customers and retaining them is forged from emotional connection.
In this excerpt from The Intimate Animal, Justin Garcia shows why curiosity and self-disclosure — not attraction alone — help build intimacy and sustain it over time.
Julius Caesar conquered Gaul but his emotional intelligence was pitiful — and there’s plenty we can learn from his leadership deficiencies.
6mins
Happiness collapses the moment hardship arrives. Joy doesn’t. Historian Kate Bowler explains why joy can coexist with pain — and why that makes it a stronger, more fulfilling emotion.
Liz Tran makes the case for a new kind of intelligence that addresses our ability to handle today’s ever-fluctuating challenges: AQ.
Timeless guidance on communication, time management, creativity, and more from some of today’s most influential thinkers.
Disconnection is not a personal failure, but a systems challenge — and an opportunity for employers to strengthen our social fabric.
Labels help your brain make sense of a complex world, but when self-attached, those same labels can convince you that you're unable to grow.
Tara Narula shares how journalist Richard Cohen challenged conventional ideas about illness, identity, and strength while living with MS.
AI will shape the future of work, but human leadership will decide whether that future is good — and happiness should be the touchstone.
Psychologist Chris Moore reveals why guilt and anxiety lead us to the compassion necessary to earn forgiveness.
In an age of polycrisis, argues leadership coach Lisa Bennett, we should spend less time trying to save the world — and focus on savoring it instead.
Joe Nucci, author of "Psychobabble," joins us to discuss how the misuse of psychological language risks blurring the lines between everyday problems and clinical diagnoses.
One of the many reasons I love my job is that, on any given week, I get to talk with a dozen or so smart, thoughtful L&D leaders to hear […]
10mins
Reflecting on the final moments she spent with her mother, and the weeks afterwards spent cataloging her life in objects and memories, Poet Laureate of the Ordinary Kelly Corrigan shares how important it is to attune, to behold, and to notice — even if it’s difficult or uncomfortable:
1hr 24mins
“There are at least three very much interrelated misconceptions about trauma right now.”
2mins
“In most instances, ‘good enough’ is good enough.” A time management expert, a cognitive scientist, and a psychologist share their takes on productivity, perfectionism, and the harm of hustle culture.
Unlikely Collaborators
Welcome to The Nightcrawler — a weekly newsletter from Eric Markowitz covering tech, innovation, and long-term thinking.
3mins
From neuroscience to philosophy, experts reveal why compassion may be the most important human skill we have.
Unlikely Collaborators
21mins
“The idea is that we move from a place of wanting the world to conform to what we like [towards] not needing other people to be different from who they are.”
Why the most enduring organizations stop chasing trends and start designing systems that prioritize people over processes.
Why the best CEOs make their first year both a personal transition and a profound moment of institutional renewal — with this quartet of skills.
2mins
“The media is 10x more likely to describe experiences of being alone as negative, as compared to positive.” Psychologist Ethan Kross shares how reframing the idea of loneliness can help us feel more peace when we’re on our own.