FAQ

Frequently Ask Questions.

โ†’ Bionic Readingยฎ
Font.

โ†’ Bionic Readingยฎ
Word Add-In.

โ†’ Bionic Readingยฎ
App.

Bionic Readingยฎ
Font.

Registration.

Hereโ€™s how to register and use it.
  1. Open theย Bionic Readingยฎ World site.
  2. Create a new account or log in to your account using your existing login method. Choose the โ€œProfil Iconโ€. You are now on the Bionic Readingยฎ World site.
  3. Select the required font software product for end users โ€œBionic Readingยฎ Font for you as an end userโ€ or for business customers โ€œBionic Readingยฎ Font licenses for your businessโ€.
  4. Select the required license on the product page for licenses. For the license/licenses for business customers, also enter the corresponding value (e.g. number of users, number of downloads, etc.).
  5. Once you have entered your license/licenses, select the โ€œBuyโ€ button and complete your payment details on the following page.
  6. Once we have received your payment, we will make the Bionic Readingยฎ Font (font software) available to you as a download in your account.

Thatโ€™s all. Have fun while reading with our Bionic Readingยฎ Fonts.

 

Basics.

Why does a font not always work?
  • Unfortunately, we cannot guarantee that the Bionic Readingยฎ Font will work in all programs. It is important that both the software and the operating system are up to date. The software must also support the .otf file format.
  • The .otf file format is ideal for professional designs with more stylistic possibilities. It also offers better support for different language systems and fonts with extensive glyph sets.
  • OpenType fonts often contain advanced typographic features that cannot be used in all programs. If a program does not support these functions, the font may not be displayed at all.
  • Activate the extended functions such as ligatures, alternative glyphs and OpenType scripts in the respective software.

 

Software. Products.

On which devices, systems and programs can you use the Bionic Readingยฎ Font?
  • Microsoft Office
  • Apple Software
  • Adobe Creative Cloud
  • Affinity Designer
  • Final Cut Pro
  • Canva Desktop App
  • Sketch
  • Figma
  • Visual Studio Code
  • LibreOffice
  • Amazon Kindle
  • Rakuten Kobo (not valid for the eReader โ€œKobo Libra Colourโ€, โ€œKobo Libra 2โ€)
  • Tolino (not valid for the eReader โ€œTolino Shineโ€, โ€œTolino Colorโ€)
  • PocketBook
  • and much more.

 

How can I use the Bionic Readingยฎ Font for Microsoft software?

You can find more information here: Microsoft

 

How can I use the Bionic Readingยฎ Font for Appleโ€™s software?

You can find more information here: Apple

 

How can I use the Bionic Readingยฎ Font for Adobe Creative Cloud?

You can find more information here: Adobe Creative Cloud

 

How can I use the Bionic Readingยฎ Font for the Affinity Designer software?

You can find more information here: Affinity Designer

 

How can I use the Bionic Readingยฎ Font for the Final Cut Pro software?

You can find more information here: Apple

 

How can I use the Bionic Readingยฎ Font for the Canva Desktop App software?

You can find more information here: Canva

 

How can I use the Bionic Readingยฎ Font for the Sketch software?

You can find more information here: Sketch

 

How can I use the Bionic Readingยฎ Font for the Figma software?

You can find more information here: Figma

 

How can I use the Bionic Readingยฎ Font for LibreOffice software?

You can find more information here: LibreOffice

 

How can I use the Bionic Readingยฎ Font for the Visual Studio Code software?

Here you will find the link to a community page: Visual Studio Code

 

eReader.

How do I install custom fonts on my Kindle eReader?

Here you can find the link to a German eBook page. Please use your browser to read the page in your language: alleseBook.de

 

How do I install custom fonts on my Kobo eReader?

Some of our users have told us that our complex font software isnโ€™t compatible with the โ€œKobo Libra Colourโ€ and โ€œKobo Libra 2โ€ devices. We hope that Rakuten Kobo will optimize their firmware soon.
You can find more information here: Rakuten Kobo

 

How do I install custom fonts on my Tolino eReader?

Some of our users have told us that our complex font software isnโ€™t compatible with the โ€œTolino Shineโ€ and โ€œTolino Colorโ€ devices. We hope that Tolino will optimize their firmware soon.
Here you can find the link to a German eBook page. Please use your browser to read the page in your language: Tolino

 

How do I install custom fonts on my PocketBook eReader?

Unfortunately, PocketBook does not have a support page for this.
Here you can find the link to a German eBook page. Please use your browser to read the page in your language: alleseBook.de

 

Is there anything I need to do to ensure that the Bionic Readingยฎ Font works on my eReader?

Unfortunately, there are a few points that need to be considered for custom fonts to work on an eReader.
Here you can find the link to a German eBook page. Please use your browser to read the page in your language: alleseBook.de

 

Why does the Bionic Readingยฎ Font not work on my Tolino eReader?

Unfortunately, Tolino has problems with user-defined fonts. We donโ€™t know when the problem will be solved.
Maybe this link will help you: Software updates for Tolino eReader.

 

Language.

Does the Bionic Readingยฎ reading method work with all languages worldwide?

Our Bionic Readingยฎ Font supports all languages that have their origin in the Latin alphabet. The official languages of the most countries in the world are based on the Latin alphabet and are represented on all seven continents.

 

Development.

Is Bionic Readingยฎ also helpful for children, teenagers and young adults?

Parents and grandparents have written to us, sharing that they have shown Bionic Readingยฎ to their children, and it has been very helpful. Conversely, children, teenagers, and young adults have approached their parents, expressing that Bionic Readingยฎ has been of great assistance to them as well.
This comes as no surprise considering that negative reading skills and reading difficulties among children and teenagers have been on the rise for some time, and the trend is continuing upwards.
When applied correctly, our reading method can be beneficial both in digital and analog formats.ย 

 

Is the company Bionic Reading AG interested in research on the reading method Bionic Readingยฎ?

A research approach would involve a targeted selection of participants with conditions or disorders such as ADHD or dyslexia. We at Bionic Reading AG are confident that the Bionic Readingยฎ method will provide a significant value for such a test group.
With the right research partner (organizations for ADHD/dyslexia-affected individuals) and financial support, it is possible to validate the highly positive reactions from communities on social media through conclusive research data
.

 

Security.

Is the payment system secure?

Yes, payment is made through the Stripe payment platform or through the payment systems of the various app store providers. We at Bionic Reading AG do not store any information about your credit card. You can find more information about Stripe here: stripe.comย 

 

Is data stored within the Bionic Readingยฎ Font software?

Bionic Readingยฎ
Word Add-In.

Registration.

Why does my registration not work all the time?

A registration (account) is required to use the โ€œBionic Readingยฎ Word Add-Inโ€ subscription. If you already have an account, use your existing login method.

  1. Click on the โ€œGet BRยฎ Word Add-Inโ€ button and you will be directed to the Microsoft Store.
  2. Now download the โ€œBionic Readingยฎ Word Add-Inโ€ and log in to your Microsoft account (Support Microsoft account).
  3. You will now see the Add-In in the top bar in your Microsoft Desktop App or Web App. If you do not see the Add-In, switch the menu to โ€œClassicโ€ (far right arrow).
  4. Then click on the Bionic Readingยฎ icon. A starting window opens. Now click on โ€œNextโ€ and the โ€œActivateโ€ button will be displayed.
  5. Click on โ€œActivateโ€.
  6. You will now be directed to the Bionic Readingยฎ World site.
  7. If you already have a Bionic Readingยฎ account, log in using your existing login method.
    NOTE: Itโ€™s very important that your login method remains consistent. Your initial registration is crucial and will apply to all following logins.
  8. If you donโ€™t have an account yet, please create one now.
  9. After you have created your account, you can choose the subscription you want. Now you can close this site and use your Bionic Readingยฎ Word Add-In in Microsoft Word.

    Thatโ€™s all. We wish you a lot of fun.

     

    Subscriptions.

    How do I manage or cancel my Bionic Readingยฎ subscriptions?

    You can manage your subscriptions directly on Bionic Readingยฎ World site. You have to be logged in with your account.

    Bionic Readingยฎ World
    Choose the โ€œProfil Iconโ€. You are now on the Bionic Readingยฎ World site. Click on โ†’ โ€œ*Until 00.00.0000โ€ (your subscription expiration date). If you then click on โ†’ โ€œManage Subscriptionโ€, you will be redirected to the โ€œStripeโ€ site. Here you can manage your current subscriptions.

     

    Do I pay one price to use the Bionic Readingยฎ Word Add-In?

    Yes, you only need an account to use the Bionic Readingยฎ Add-In for Microsoft Word. After that you can use Bionic Readingยฎ offline or online on your Laptop or Desktop Computer.

     

    What subscriptions are available?

    Currently we only offer a monthly subscription. An annual subscription is planned.

     

    Will my subscription be renewed automatically?

    Yes, as usual with subscriptions for software products, also Bionic Readingยฎ subscriptions are automatically renewed. Itโ€™s up to you to cancel your subscription in time, which we would of course regret very much.

     

    Why is my subscription still active even though Iโ€™ve already canceled it?

    The term or access to your subscription will not be shortened if you cancel it before it expires. You can still use the Bionic Readingยฎ Word Add-In until the end of the subscription period. However, if your subscription is still active after the end of the term, it can only be because you have several subscriptions with different e-mail addresses and you didnโ€™t cancel all of them before they expired.

     

    Why am I not getting a refund?

    Itโ€™s your decision to purchase one of our subscriptions. Your credit card will only be charged when you have decided to make the purchase. Thatโ€™s why the Bionic Reading AG doesnโ€™t guarantee refunds. We thank you for your understanding and for appreciating and supporting our work.

     

    Features.

    Which features are supported in the Bionic Readingยฎ Word Add-In?

    You can find more information here: Bionic Readingยฎ Word Add-In

     

    Do I need an internet connection?

    If you have installed the Microsoft Word Desktop App on your Laptop or Desktop Computer, you donโ€™t need an internet connection.
    If you are using the Microsoft Word Web App, you will need an internet connection.

    Note: With the Web App, there are longer waiting times due to the servers provided by Microsoft. Unfortunately, there is nothing we can do about this. Sorry.

     

    Resale.

    Can I sell my converted texts, files and ebooks to third parties?
    Can I write a book and sell it with the reading method Bionic Readingยฎ?

    For this you need a Bionic Readingยฎ IP Licensing. Ideally, you should contact your publisher for this. If you are a self-publisher, you can send us your request via the contact form. Therefore visit the site BR for Suppliers.

     

    Language.

    Does the Bionic Readingยฎ reading method work with all languages worldwide?

    Our reading method supports all languages that have their origin in the Latin alphabet. The official languages of the most countries in the world are based on the Latin alphabet and are represented on all seven continents.

     

    What languages are supported in the Bionic Readingยฎ Word Add-In?

    Currently we support the language English. In the future we would like to support more languages.

     

    Development.

    Is Bionic Readingยฎ also helpful for children, teenagers and young adults?

    Parents and grandparents have written to us, sharing that they have shown Bionic Readingยฎ to their children, and it has been very helpful. Conversely, children, teenagers, and young adults have approached their parents, expressing that Bionic Readingยฎ has been of great assistance to them as well.
    This comes as no surprise considering that negative reading skills and reading difficulties among children and teenagers have been on the rise for some time, and the trend is continuing upwards.
    When applied correctly, our reading method can be beneficial both in digital and analog formats.ย 

     

    Is the company Bionic Reading AG interested in research on the reading method Bionic Readingยฎ?

    A research approach would involve a targeted selection of participants with conditions or disorders such as ADHD or dyslexia. We at Bionic Reading AG are confident that the Bionic Readingยฎ method will provide a significant value for such a test group.
    With the right research partner (organizations for ADHD/dyslexia-affected individuals) and financial support, it is possible to validate the highly positive reactions from communities on social media through conclusive research data
    .

     

    Security.

    Is the payment system secure?

    Yes, payment is made through the Stripe payment platform or through the payment systems of the various app store providers. We at Bionic Reading AG do not store any information about your credit card. You can find more information about Stripe here: stripe.comย 

     

    Is my data stored securely?

    We use the Microsoft cloud platform โ€œAzureโ€ and have no control over your content.

    What Microsoft says about โ€œAzureโ€
    Is Azure secure?
    Yes, security and privacy are foundational for Azure. Microsoft is committed to the highest levels of trust, transparency, standards conformance, and regulatory compliance โ€“ with the most comprehensive set of compliance offerings of any cloud service provider.
    More about โ€œAzureโ€: https://azure.microsoft.com/en-us/explore/security/

     

    Bionic Readingยฎ
    App.

    Registration.

    Why does my registration not work all the time?

    NOTE: Itโ€™s very important that your login method remains consistent. Your initial registration is crucialย and is then applicable for all other App logins.

    So itโ€™s either
    โ†’ โ€œSign in with emailโ€ or
    โ†’ โ€œSign in with Googleโ€ or
    โ†’ โ€œSign in with Appleโ€

    If you encounter issues with the login/upgrade, kindly follow these steps:
    โ†’ Please delete all Bionic Readingยฎ Apps.
    โ†’ Log in to our Bionic Readingยฎ Web App (Get App:ย https://reader.bionic-reading.com/) using your login.
    โ†’ Now you can download all other Apps.
    โ†’ Log in onceย with your chosen login method,ย and it should work correctly.

     

    Subscriptions.

    How do I manage or cancel my Bionic Readingยฎ subscriptions?

    NOTE: You can manage your subscriptions in the Bionic Readingยฎ Web App, Apple iOS Settings, or Google Android Settings. It depends on where you purchased your subscriptions. In the 1. Web App, in the 2. Apple App Store, or in the 3. Google Play Store.

    1. Bionic Readingยฎ Web App
    Valid for the following BR Apps: Web App, macOS App, Microsoft App, Chrome Extension.
    Open the โ†’ โ€œBionic Readingยฎ Web Appโ€ (Get App). Choose the โ†’ โ€œProfil Iconโ€. You are now on the Bionic Readingยฎ World site.
    Click on โ†’ โ€œ*Until 00.00.0000โ€ (your subscription expiration date). If you then click on โ†’ โ€œManage Subscriptionโ€, you will be redirected to the โ€œStripeโ€ site. Here you can manage your current subscriptions.

    2. Bionic Readingยฎ iOS App
    Here you can find the information: Apple Support

    3. Bionic Readingยฎ Android App
    Here you can find the information: Google Play Support

     

    Can I use Bionic Readingยฎ for free?

    Yes, if you choose the โ€œDiscoverโ€ subscription. Ideal to get to know Bionic Readingยฎ. You donโ€™t have to register for this subscription, but you have limited options.
    You can find more informations about our products here: BR Pricing.

     

    Do I pay one price and can use all 6 Bionic Readingยฎ Apps?

    Yes, you only need one account to use all 6 Bionic Readingยฎ Apps. After that you can use Bionic Readingยฎ on your Smartphone, Tablet, Notebook, Laptop and Desktop Computer.

     

    What is the difference between the subscription โ€œPremiumโ€ and โ€œPremium Plusโ€?

    With the subscription โ€œPremium Plusโ€ you have full access to all options we offer. You can upload aย number of files, read them in the โ€œBR Readerโ€ and then save them as a favorite in your โ€œBR Libraryโ€. With the subscription โ€œPremiumโ€ the options are limited. However, you can upgrade at any time. Go to your โ€œProfileโ€ and select your new subscription.

     

    Can I switch subscriptions from monthly to yearly, or yearly to monthly?

    Itโ€™s not possible to switch from an annually to a monthly subscription until the annual subscription has ended. However, you can switch from a monthly to an annual subscription as soon as the current month ends.

     

    Will my subscription be renewed automatically?

    Yes, as usual with subscriptions for software products, also Bionic Readingยฎ subscriptions are automatically renewed. Itโ€™s up to you to cancel your subscription in time, which we would of course regret very much.

     

    Why is my subscription still active even though Iโ€™ve already canceled it?

    The term or access to your subscription will not be shortened if you cancel it before it expires. You can still use the Bionic Readingยฎ Apps until the end of the subscription period. However, if your subscription is still active after the end of the term, it can only be because you have several subscriptions with different e-mail addresses and you didnโ€™t cancel all of them before they expired.

     

    Why am I not getting a refund?

    Itโ€™s your decision to purchase one of our subscriptions. Your credit card will only be charged when you have decided to make the purchase. Thatโ€™s why the Bionic Reading AG doesnโ€™t guarantee refunds. However, so that you donโ€™t have to buy โ€œa pig in a pokeโ€, we offer you the free version โ€œDiscoverโ€ or the very inexpensive subscription โ€œPremiumโ€, with which you can also test various features.

     

    Features.

    Can I read my eBooks from beginning to end in the Bionic Readingยฎ Apps?

    Yes, with our โ€œBR Readerโ€ you can read all ebooks (DRM free) on the device of your choice with our Bionic Readingยฎ Apps. You need at least the subscription โ€œPremiumโ€.

     

    How does the Bionic Readingยฎ Library work?

    For the โ€œBR Libraryโ€ you need the subscription โ€œPremiumโ€ or โ€œPremium Plusโ€. All content added to the Bionic Readingยฎ Apps will be listed in your library.
    On the first screen of the โ€œBR Libraryโ€ you can always see your last three added contents. To the right, they are grouped into โ€œTextโ€, โ€œFileโ€ and โ€œWebsiteโ€. You also have the option of marking the favorites with a โ€œheartโ€.

     

    How many characters can I convert in the text field?

    The text conversion depends on whether you use the free version โ€œDiscoverโ€ or whether you have a subscription โ€œPremiumโ€ or โ€œPremium Plusโ€.
    With the free version โ€œDiscoverโ€ you can convert up to 2000 characters. With the subscription โ€œPremiumโ€ you have 5000 characters available and with the โ€œPremium Plusโ€ the number of characters is unlimited.

     

    Which features are supported in the Bionic Readingยฎ Apps?

    It depends on which subscription you have chosen. You can find more information here: BR Pricing.

     

    Why do I need an internet connection?

    Your content is processed by our servers. Therefore, you need an internet connection when using the Bionic Readingยฎ Apps.

     

    Do I have to wait until the download is completed?

    Yes, itโ€™s essential that you leave the app open until the download is completed. If you close the app anyway during the conversion or disconnect from the Internet, this download will be counted and deducted from your subscription.

     

    Resale.

    Can I sell my converted texts, files and ebooks to third parties?
    Can I write a book and sell it with the reading method Bionic Readingยฎ?

    For this you need a Bionic Readingยฎ IP Licensing. Ideally, you should contact your publisher for this. If you are a self-publisher, you can send us your request via the contact form. Therefore visit the site BR for Suppliers.

     

    Amazonยฎ Kindle.

    Why can I not convert some ebooks to Bionic Readingยฎ?

    We can only process ebooks and files that do not have a file protection. For example, Amazonยฎ Kindle ebooks have a DRM protection (DigitalRightsManagement). Therefore, we can not process and convert these ebooks. Sorry.

     

    How can I send a converted file from Bionic Readingยฎ to my Amazonยฎ Kindle?

    Visit the Amazonยฎ website โ†’ To the right of the search box, go to โ†’ โ€œAccount and Listsโ€ and click on โ†’ โ€œManage your content and devicesโ€.ย Then go to the โ†’ โ€œPreferencesโ€ menu and click on โ†’ โ€œPersonal Document Settingsโ€.
    Now you can add your Amazonยฎ Kindle e-mail to your โ†’ โ€œApproved personal documents e-mail listโ€.
    Under โ†’ โ€œSend-to-Kindle e-mail Settingsโ€ youโ€™ll find the e-mail address of your Amazonยฎ Kindle. โ†’ Copy and paste this in the Bionic Readingยฎ App field โ†’ โ€œYour Amazonยฎ Kindle e-mailโ€ and press โ†’ โ€œsendโ€.ย Thatโ€™s it.

     

    File formats.

    What file formats can I upload and convert with the Bionic Readingยฎ Apps?

    Currently you can upload and convert the following file formats: .docx, .txt, .rtf and .epub. Unfortunately, we cannot upload and convert eBooks with a DRM protection (e.g. eBooks from Amazonยฎ Kindle) or process PDF files.

     

    Why isnโ€™t it possible to upload a PDF file and convert it to Bionic Readingยฎ?

    The PDF file can have a very complex formatting. For this reason we can not offer you this function. Sorry. A simple page layout in PDF file format is certainly editable. But as soon as it has a complex structure, a conversion is problematic. Downloading your text content as PDF file is of course no problem.

     

    Why isnโ€™t my file converted correctly?

    Unfortunately, not all files are optimally processed. There are a lot of โ€œhiddenโ€ code characters in a document which affect the conversion. Especially when converting from a PDF file to a Word file that was created by an external PDF converter.

     

    Why do I get an error message when converting a file?

    If the file size increases significantly after converting to Bionic Readingยฎ, the file cannot be converted. Keep in mind that a download as a PDF file tends to result in a larger file size than a download as an EPUB file.

     

    Why do I get an error message when converting a website?

    Itโ€™s possible that you havenโ€™t confirmed the Coockie settings. Itโ€™s important that you accept these settings, otherwise we will not be able to display the desired website correctly.

     

    Why isnโ€™t it possible to convert all websites to Bionic Readingยฎ?

    Unfortunately, not every website is structured in such a way that we can process it. In the case of a complex website, we may not be able to extract the content. Also make sure that your Coockie settings are correctly.

     

    Language.

    Does the Bionic Readingยฎ reading method work with all languages worldwide?

    Our reading method supports all languages that have their origin in the Latin alphabet. The official languages of the most countries in the world are based on the Latin alphabet and are represented on all seven continents.

     

    What languages are supported in the Bionic Readingยฎ Apps?

    Currently we support the languages English and German. In the future we would like to support more languages.

     

    Development.

    Is Bionic Readingยฎ also helpful for children, teenagers and young adults?

    Parents and grandparents have written to us, sharing that they have shown Bionic Readingยฎ to their children, and it has been very helpful. Conversely, children, teenagers, and young adults have approached their parents, expressing that Bionic Readingยฎ has been of great assistance to them as well.
    This comes as no surprise considering that negative reading skills and reading difficulties among children and teenagers have been on the rise for some time, and the trend is continuing upwards.
    When applied correctly, our reading method can be beneficial both in digital and analog formats.ย 

     

    Is the company Bionic Reading AG interested in research on the reading method Bionic Readingยฎ?

    A research approach would involve a targeted selection of participants with conditions or disorders such as ADHD or dyslexia. We at Bionic Reading AG are confident that the Bionic Readingยฎ method will provide a significant value for such a test group.
    With the right research partner (organizations for ADHD/dyslexia-affected individuals) and financial support, it is possible to validate the highly positive reactions from communities on social media through conclusive research data
    .

     

    Security.

    Is the payment system secure?

    Yes, payment is made through the Stripe payment platform or through the payment systems of the various app store providers. We at Bionic Reading AG do not store any information about your credit card. You can find more information about Stripe here: stripe.comย 

     

    Is my data stored securely?

    We take data security very seriously. Your data and documents are stored on our servers according to the highest security standards and are not passed on to third parties. Your personal data will be stored and used exclusively for the processing of subscriptions and contacting you. We donโ€™t look at your text content.

     

    Bionic Readingยฎ Support.

    World Economic Forum

    World Economic Forum
    โ†’ Movie

    Royal College of Art

    Royal College of Art
    โ†’ LinkedIn Post

    Gold 2023 for Bionic Readingยฎ

    German Design Award
    โ†’ Gold Award

    The Huffington Post

    The Huffington Post
    โ†’ Article

    TikTok

    TikTok
    โ†’ 882+ Mio. Results

    Support.

    Are you sure that your question has not already been answered in FAQ? Additionally, you can find answers and many explanations for most of your questions on our website. If not, please contact us with detailed information (screenshots, movies, etc.).
    And please remember, youโ€™re writing to a Bionic Readingยฎ employee, not a bot. Thank you.

    โ†’ Your detailed request

    Bionic Readingยฎ allows your eyes to โ€œskipโ€ over the words and text. Similar to a surfboard that only glides on the tip of the waves.

    We offer a free version and the possibilityย for upgrades.

    Bionic Readingยฎ Web App
    Bionic Readingยฎ Apple iOS App
    Bionic Readingยฎ Android App
    Bionic Readingยฎ Apple macOS App
    Bionic Readingยฎ Windows App
    Bionic Readingยฎ Google Chrome Extension