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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Managing Impact, Not Input, in the Knowledge Economy

You’ve seen the demos. Dashboards filled with green bars, heatmaps of employee activity, and productivity scores that promise to tell you exactly who is working and who is watching Netflix.

To you, it’s monitoring: A way to protect your assets and ensure you’re getting what you pay for. To your team, it’s spying: a digital leash that says, "I don’t trust you to do the job I hired you for."

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You Don't Want to Be a Soft Target

We typically hear one specific misconception more than any other: Why would a hacker care about my small operation when they could go after a Fortune 500 company?

The reality is much grimmer. Cybercriminals don't just target small businesses; they prefer them. Small to mid-sized businesses (SMBs) often serve as soft targets with weaker defensive perimeters and fewer dedicated security resources. For a hacker, it’s the difference between trying to crack a bank vault and walking through an unlocked screen door.

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3 Ways Employees Accidentally Invite Hackers In

What’s your business’ biggest network security weakness? Contrary to popular belief, it’s not your security solutions like your firewall and antivirus; it’s your employees and their everyday practices that put your business at the most risk. Today, we want to cover the three most common accidental ways your employees might be putting your business at risk (and what you can do about them).

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Smart IT Protocols for Digital Wellness

Imagine one of your top employees suddenly stops caring. They aren’t leaving the company—they’re just leaving the conversation.

This is the reality of quiet quitting, and it often starts with something as small as a "ping." We’re talking about notification fatigue, the silent productivity killer. Let’s break down why your team is drowning in pings and how you can throw them a lifeline.

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Is Your Fingerprint Your New Password?

Security can be challenging, even when you have the requisite protections in place. Passwords are too easy to forget, and a fob or token can be misplaced. One thing that’s a lot harder to forget or lose, however: your fingerprint.

Why not take advantage of what you and your entire team inherently possess to help protect your business? Let’s dive into how biometrics—who you are—is quickly overtaking “what you know.”  

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