IT Support Services
Tech support to keep your team working smoothly and securely.
Turning IT Challenges into Opportunities
Is Technology Getting In Your Way? We're Here to Make IT Your Enabler
For the businesses feeling the pressure and constraints of their IT, who may also feel like they have a provider that is putting their business on hold, our IT support services are designed to make IT smooth and secure.
- Say goodbye to disconnects, downtime, impersonal support, and long resolution times
- Make your IT speedy, scalable, and secure-by-design with our systematic approach.
- Complete IT support for all of your needs: whether it's helpdesk or on-site support, IT documentation, or working with vendors
Work Better, Smarter and Faster with our Managed IT Services
Maximize productivity and efficiency with our proactive IT solutions. From minimizing downtime to optimizing your systems, our managed IT services empower your business to operate seamlessly and stay ahead in today’s fast-paced environment.
Helpdesk IT Support
Reach friendly voices quickly when tech troubles strike; get jargon-free support and swift resolutions.
On-Site IT Support
Need us on-site, pronto? We'll be there. We offer regular scheduled visits as well as ad-hoc on-premise IT support.
Network Management
From monitoring and management to documentation and security, we'll take care of keeping your network running smoothly.
And Much More!
As part of our inclusive technology partnership, we'll make every bit and byte of your IT count as part of our wider strategic IT service offering.
They Say It Best!
What Sets Bmore Apart in IT Support?
Bmore Takes You From IT Support to Technology Excellence
Offering IT support and much more, Bmore is your partner for all things technology. Here’s how our IT support integrates with our wider technology offering.
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A Team Who's Care You Can See and Feel
While we're great at making technology work for businesses over the short and long term, underpinning it all is our team, who bring a culture of service and partnership into the small and big things alike. -
Holistic Management That Keeps You Online
With our holistic, layered approach to technology management, we'll help you achieve your long-term goals with technology, and move your IT from costcenter to a true profit center. -
Integrated IT Support
Because our tools and services integrate together, we're able to create short and long term changes to how your IT works in your day-to-day, saving time, money, and even calls to our team so you can stay focused.
Discover How Our IT Support Services Keep Your Business Running Smoothly
Our IT support services are designed to simplify your operations and empower your team. From initial consultations to tailored plans, onboarding, and continuous support, we ensure your business runs smoothly every step of the way.
Consultation and IT Audit
We'll Design a Tailored Strategy
Seamless Onboarding for Your Team & Tools
You're Supported!
Frequently Asked Questions
How do you handle projects versus ongoing support?
We plan and execute projects to reduce disruption, coordinate stakeholders, and ensure documentation so the environment remains supportable after go-live.
Can we start with a project only?
One-time project work is typically limited to situations where stabilization or remediation is needed to enable a successful managed services deployment.
Are projects fixed-fee or time-and-materials?
It depends on scope clarity and risk. We will propose the right structure during discovery and document assumptions and deliverables in a project scope or SOW.
How do you minimize disruption during a project?
We plan changes, communicate timelines, and schedule high-impact work during appropriate windows. We also validate access, backups, and rollback considerations before major cutovers.
