Intermittent User Search Issues
Update - This incident continues to impact a subset of our Confluence users, with 29 reports received so far.
Jan 28, 2026 - 18:19 UTC
Update - The content search issue seems resolved, while user search failures remain sporadic but less frequent. In-app notifications now alert users, with retry prompts for quick recovery. Please try the operation again in a few minutes if you encounter it. We're actively monitoring the situation and coordinating with Atlassian for a permanent fix. Find out more
Jan 27, 2026 - 09:00 UTC
Update - Atlassian's engineering team rolled out fixes and upgrades over the weekend to address the content search issue (/wiki/rest/api/search). While we don't yet have confirmation that this is fully resolved, our team is actively monitoring the situation and will provide further updates as we learn more. The separate issue with user searches in Confluence (/wiki/rest/api/search/user) remains active. Atlassian is aware, and we're tracking their progress closely.
Jan 26, 2026 - 10:40 UTC
Update - We're actively monitoring this ongoing Atlassian outage, confirmed as a Priority 1 (P1) issue. It's impacting Confluence functionality for many users and apps, including ours. Atlassian is working toward resolution, but no ETA or public details are available as of yet.
Jan 24, 2026 - 19:25 UTC
Update - We are still observing this issue.
Jan 23, 2026 - 17:00 UTC
Update - We are still observing this issue.
Jan 23, 2026 - 13:00 UTC
Monitoring - We can see a pattern of spikes approximately every 6 hours and are engaged with the Atlassian team for analysis on this. If you encounter a problem, please wait a few minutes and try again.
Jan 23, 2026 - 10:30 UTC
Investigating - We have had reports of further issues relating to the Atlassian Confluence API. This impacts features that search for content or users including creating templates, requesting approval, browsing for pages, migrating content etc. We are escalating with Atlassian.
Jan 23, 2026 - 01:49 UTC
Uptime over the past 90 days. View historical uptime.
Capable Confluence Apps Operational
90 days ago
98.87 % uptime
Today
Capable Jira Apps Operational
90 days ago
100.0 % uptime
Today
Capable monday.com Apps Operational
90 days ago
100.0 % uptime
Today
Capable API Operational
90 days ago
100.0 % uptime
Today
Capable Notifications Operational
90 days ago
100.0 % uptime
Today
Capable Infrastructure Operational
CDN Operational
Serverless Operational
Serverless Gateway Operational
Compute Operational
Compute Load Balancing Operational
Database Operational
Compute Orchestration Operational
Networking Operational
Email Operational
DNS Operational
Logging Operational
Tracing Operational
Error Alerting Operational
Error Ingestion Operational
Atlassian Confluence Operational
Confluence Create and Edit Operational
Confluence View Content Operational
Confluence Marketplace Apps Operational
Confluence Search Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 29, 2026

No incidents reported today.

Jan 28, 2026
Forge Invocation Outage
Resolved - The issue has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability.
Jan 28, 19:08 UTC
Update - Atlassian have provided a public incident tracker.
Jan 28, 17:47 UTC
Investigating - At approximately 16:20 UTC on January 28, 2026, we identified widespread failures of Forge invocations impacting all Capable Forge-based apps. It is believed to affect all Forge apps across the Atlassian Cloud ecosystem.

The Forge invocation layer appears to be failing due to authentication system errors, rendering apps unable to load or execute backend functions. These failures are visible to users as blank app/macro panels or error messages within Confluence pages.

Other vendors have confirmed similar symptoms, suggesting this is a platform-wide Atlassian Forge outage rather than an app-specific issue.
Jan 28, 17:32 UTC
Jan 27, 2026
Jan 26, 2026
Jan 25, 2026

No incidents reported.

Jan 24, 2026
Jan 23, 2026
Jan 22, 2026
Intermittent Confluence API Issues
Resolved - We’re monitoring for any additional issues and will update if anything changes.
Jan 22, 13:09 UTC
Update - We are continuing to investigate this issue.
Jan 22, 12:38 UTC
Investigating - Atlassian are experiencing an outage for the Confluence REST API and this is causing issues with apps. We have raised this outage with Atlassian - we're monitoring the situation and will provide updates.
Jan 22, 12:29 UTC
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
BPMN Diagram Update Issue
Resolved - This incident has been resolved.
Jan 16, 13:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 11:48 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 16, 10:57 UTC
Investigating - We are currently investigating an issue that affects updating BPMN diagrams.
Viewing existing diagrams still works as expected, and other diagram types are not impacted.
Jan 16, 10:05 UTC
Jan 15, 2026
BPMN Diagram Update Issue
Resolved - This incident has been resolved.
Jan 15, 14:00 UTC
Identified - We're continuing to observe issues with BPMN. Estimated time for resolution is 30 minutes.
Jan 15, 12:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 11:30 UTC
Identified - The issue has been identified and a fix is being deployed.
Jan 15, 10:15 UTC
Investigating - We are currently investigating an issue that affects updating BPMN diagrams.
Viewing existing diagrams still works as expected, and other diagram types are not impacted.
Jan 15, 09:18 UTC
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