[Airbnb Messaging via Tokeet – Partial Fix]
Addressed an issue where guest replies sent from the Tokeet Mobile App were not delivered to Airbnb guests for a select group of users and listings. Message delivery has been restored now.
As part of our ongoing commitment to quality and responsiveness, we’ve addressed a number of issues reported by a few users in specific scenarios. These updates help ensure a smoother, more reliable experience across the platform.
Dashboard Occupancy Percentage
Occupancy percentages were appearing incorrectly for rentals and channels in few filter conditions. This has now been fixed.
Expenses vs. Profit & Loss Totals
For some large accounts, the totals in the Expenses section and the Profit & Loss report were not matching. The discrepancy has been resolved.
Earning Report – Booking Formula Calculation
The Booking Formula results in the Earning Report appeared incorrect in certain scenarios. This has been addressed.
Invoices Report – Inquiry ID Column Added
An Inquiry ID column has been added to the Invoices Report for better traceability and reference.
Earning Report – Total Revenue Option Added
A new option to display Total Revenue has been added to the Earning Report.
Expense Report – Booking Fee Total
The total for Booking Fees in the Expense Report was shown incorrectly for some users. This is now corrected.
Improved Data Loading Performance
Data loading has been optimized, especially for accounts with large datasets, resulting in faster performance.
Monthly Taxes Report – Incorrect Totals
Total columns in Monthly Taxes reports were showing incorrect values for a few users. This has been fixed.
Recurring Expenses Missing
In some cases, recurring expenses were not appearing in the Expense Report. The issue has been resolved.
Booking Formula Creation – Overlapped Months Error
When creating the first Booking Formula, some users encountered an error about overlapping months. This has now been fixed.
Tokeet now integrates with Zapier, enabling seamless automation of your property management tasks. With this backend integration, you can connect Tokeet with hundreds of apps to trigger actions without manual intervention.
With Zapier Zaps, you can:
✔ Automatically sync booking data and events
✔ Connect Tokeet to tools like Slack, Google Sheets, and more
✔ Improve workflow efficiency with hands-free automation
📌 Note: This is a backend integration, meaning you must connect Zapier via the Zapier platform, not within Tokeet.
🔗 Get started: Zapier Integration Guide
We’ve added Multi-Factor Authentication (MFA) to keep your Sympl account even safer!
Here’s what you can do with it:
Admin Control: Admins can require MFA for their team to boost security.
User Flexibility: Each user can turn MFA on or off.
Multiple Options: Choose from Email, SMS, WhatsApp, or a One-Time Password (TOTP) via an app.
To learn how to set it up, check out our MFA Help Article.
Stay safe with MFA!
We’ve added Multi-Factor Authentication (MFA) to keep your Tokeet accounts even safer!
Here’s what you can do with it:
Admin Control: Admins can require MFA for their team to boost security.
User Flexibility: Each user can turn MFA on or off.
Multiple Options: Choose from Email, SMS, WhatsApp, or a One-Time Password (TOTP) via an app.
To learn how to set it up, check out our MFA Help Article.
Stay safe with MFA!
As part of our continued efforts to enhance functionality and user experience, the following new fixes and improvements have been introduced:
Price Breakdown for Expedia Bookings
A detailed price breakdown is now available for Expedia bookings, providing more transparency and accuracy in financial reporting.
VRBO Tax Not Showing on General Invoice Template
VRBO tax details were missing when generating a General Invoice template. This has now been corrected.
ABB Reviews – Data Not Updating on Property Change
When selecting a different Property ID from the ABB Reviews dropdown, data was not updating. This issue has been resolved.
Invoice Status Not Updating to Paid
Attempting to change an invoice status to "Paid" had no effect for some users. The issue is now fixed.
ABB Inquiry Not Imported into Tokeet
ABB inquiries were not being imported into Tokeet as expected. This import issue has been addressed and fixed.
We’ve introduced new features and resolved several issues to enhance performance, stability, and usability across the platform.
Multi-Calendar Performance Boost
Improved the performance and loading speed of the multi-calendar, especially for accounts with a large number of properties.
Airbnb Inquiry Duplication
Previously, when an Airbnb guest confirmed a booking, a new record was incorrectly created. Now the existing inquiry is properly updated and marked as confirmed.
Canceled Airbnb Bookings Still Showing
Resolved an issue where canceled Airbnb bookings remained visible on the calendar.
Arrival Dashboard Missing Data
The Arrival Dashboard was not displaying all expected data. This has now been corrected.
Duplicate Airbnb Bookings
Airbnb bookings were importing twice in some cases. The duplication issue has been resolved.
Upcoming Departures Missing
Upcoming departures were not appearing correctly on the Dashboard. This issue has been fixed.
Airbnb Rental Import Missing Details
Importing a rental from Airbnb did not bring in images or listing details. This has been fixed.
Unable to Hide Airbnb Properties
Users were unable to hide Airbnb properties from view. This is now working as expected.
Slow Rental Page Loading
Addressed performance issues where the Rental Page loaded slowly, especially for larger accounts.
Rental Readiness Status Incorrect
Rentals were showing as “Not Ready” (red dot) even though they were fully configured. This status is now displayed accurately.
We’ve made some user experience improvements and fixed several bugs to enhance stability and usability.
Removed Webready from Channels Page
Webready has been removed from the Channels page for clearer channel management.
Added Help Videos for Different Modules
Help videos are now available across various modules to assist users in navigating and using the platform.
[Fixed] Missing Creation Date for Manually Created Bookings (Production)
Manually created bookings now correctly display their creation date.
[Fixed] App Stuck When Deleting Inquiry from Inbox
Resolved an issue where the app would freeze upon deleting an inquiry from the inbox.
[Fixed] Automata Subscription Not Showing on Billing Info Page
Automata subscription details now appear properly on the Billing Info page.
[Fixed] Auto Refresh Not Working After Invoice Deletion
The invoice list now auto-refreshes correctly after an invoice is deleted.
[Fixed] Inquiry Logs Not Updating When Switching Tabs
Logs in the Inquiries section now update immediately when switching to the Logs tab without needing to reopen the popup.
[Fixed] Pull Availability Logs Not Created for Airbnb
Availability pull logs for Airbnb are now correctly generated.
[Fixed] Airbnb Token Refresh & Webhook API Error
The Airbnb token is now properly refreshed, preventing webhook interruptions caused by API errors.
[Fixed] Airbnb Rate Push Creating Push Availability Logs
Resolved incorrect log creation during Airbnb rate push operations.
[Fixed] Rental Availability Overlay Search Results Issue
Search results in the rental availability overlay now function correctly.
Booking Arrival & Departure Dates in Invoice List
Added arrival and departure dates directly in the invoices list view for quicker reference.
Relaxed Booking Formula Line Item Requirement
Removed the required check for line items in the Booking Formula, enabling users to set guest payout as a booking formula.
Improved Bed Type Mapping for VRBO
Enhanced the accuracy of bed type mapping to better reflect VRBO listings.
Private Guest Feedback in Reviews Dashboard
Hosts can now view guests’ private feedback within the Reviews Dashboard.
View Booking Fees in VRBO Channel Details
Booking fees are now visible in the VRBO Channel Details section.
Hosts Can Add Beds in Living Room
Added the ability for hosts to specify beds located in the living room area.
Description Field Added in Expenses
Expenses now include a description field for better tracking and notes.
[Fixed] Live Chat Access Issues
Resolved problems preventing access to Live Chat support.
[Fixed] Availability Push Issues for VRBO
Addressed problems with pushing availability updates to VRBO.
[Fixed] Reviews Dashboard – Overall Rating & User Response Issues
Fixed the need to refresh the page for updated ratings and responses in the Reviews Dashboard.
[Fixed] VRBO Tax Missing on General Invoice Template
VRBO tax details now correctly appear when generating General Invoice templates.
[Fixed] Calendar Auto-Refresh After Booking Deletion
The calendar now auto-refreshes properly after bookings are deleted.
[Fixed] Tag Filters Not Working with Integer Values
Tag filters that contain integer values are now functioning correctly.
We’ve made several updates to Tokeet to improve functionality, clarity, and overall user experience.
View Extra Bedroom Fee in Dashboard
You can now view the Extra Bedroom Fee (added through Webready) directly within the Tokeet Dashboard.
VRBO Help Documentation in App
A new Help Doc for VRBO has been added and is accessible directly within the Tokeet app.
PAPI Integration Listed
PAPI has been added as a product option on the Integrations page.
Oven Added as an Amenity
A new "Oven" amenity option is now available in the Rental Detail Page.
Guest Payout as Booking Formula (Airbnb)
Users can now set Guest Payout amount as a Booking Formula specifically for Airbnb bookings.
Push Manual Rates and Availability to VRBO
Added the ability to manually push rates and availability to VRBO from within Tokeet.
UI Issue in Reviews Dashboard
Resolved layout and visual inconsistencies in the Reviews section.
Review Filtering Issues
Corrected problems affecting filter functionality on the Reviews Dashboard.
Airbnb Booking Extend Auto-Import Issues
Fixed issues with the auto-import process for extended Airbnb bookings.
Missing Automata Icon for Sent Messages
The Automata icon now appears properly when messages are sent through Automata.
General Invoice Column Headers on Preview
Column headers have been updated and now display correctly on General Invoice preview pages.
[Rentals United] Currency Mismatch
Resolved a currency inconsistency issue for Rentals United bookings.
