System Ticket Support

描述

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Full features needed for a private ticket system, setting and use in some minutes. Use for unlimited product, categories or supporter. Already pre-template, realtime report…etc.
Free for all.

Demo Sandbox

• Click Create Demo to review what plugin can.

Video Overview System Ticket Support

Video How to use the Ticket for customers

• More Video Here

Features

• Create ticket easy by input some fields
• Submit ticket on Front-End and register account at the same time
• Get notification via email when have new reply
• Already define automatic template response email, template tickets
• Already manager users
• Management categories, products
• Management all tickets
• Realtime report
• Can use for many support as you want, they are the same role
• Feedback customers – after ticket closed, system automatic send an email to user to get feedback about supporter.
• Supporter can create owner template
• Can predefine mail template – which use to send to customers.
• Current notes – Private note save processing ticket, what need to do, or…etc