Any Questions?

FAQ

Got questions about web development, hosting, or WordPress? Check out our FAQs for expert answers on building, maintaining, and optimising your website.

There’s an old saying among tradesmen: “You don’t pay me for the 5 minutes I took to do the job. You pay me for the 10 years it took me to learn to do it in 5 minutes.”
Sure, you can build your own website, but will it work as well as one built by a pro? Design isn’t just about slapping elements together; it’s about user experience, functionality, and conversion optimization. You don’t develop the designer’s eye overnight! What you’re paying for is expertise, strategy, and a website that doesn’t just look pretty but actually helps your business grow.

Absolutely. In today’s world, people browse on their phones long before they get to a computer (probably while sitting on their… thinking chair). If your website isn’t easy to use on mobile, they’ll just move on. We ensure your site is fully responsive, meaning it looks great and works smoothly on any device.

Yes! We actually encourage it. That’s one of the reasons we build WordPress sites—it’s super user-friendly. Once your website is live, we’ll guide you through the basics so you can make updates confidently. Want us to handle updates for you? We offer maintenance plans too.

Your domain name (e.g., www.mybusiness.co.za) is like your street address, but your website files need a place to live—that’s what web hosting provides. Without hosting, your website wouldn’t be accessible to anyone.
We partner with eco-friendly hosting providers that plant trees for every website hosted, so your digital presence is making the real world greener, too!

Think of your website like a house:
Domain Hosting = Your street address (e.g., www.mybusiness.co.za)
Web Hosting = The actual house where your website lives
You need both to have a functioning website. Some providers bundle them together, but they are two separate services.

That depends on your website. Here’s a quick guide:
Shared Hosting – Best for small businesses & personal sites (affordable, but limited resources)
VPS Hosting – For growing businesses (better performance, more control)
Dedicated Hosting – For high-traffic sites (your own server, best performance)
Managed WordPress Hosting – Optimized for WordPress, with automatic updates & security
Not sure which one is right for you? We can help.

If your kid asks for a Captain America action figure, but you bring home a Sergeant Capitalism, will they be happy? Nope.
Shopify looks like a quick fix, but it comes with transaction fees, currency conversion charges, and expensive add-ons. WordPress, on the other hand, is highly customizable, cost-effective, and gives you full control over your store without ongoing fees.
If you want real flexibility and long-term savings, WordPress + WooCommerce is the way to go.

There are several solid options, depending on what you need:
PayFast – Popular, easy to set up, supports instant EFT & card payments
Yoco – Great for online & in-person payments, no monthly fees
Peach Payments – Ideal for high-volume businesses, competitive rates
PayGate – Trusted provider, integrates well with South African banks
Each has different fees & features, so we’ll help you pick the right one for your business.

YOU WOULDN’T STEAL A CAR! 🚗💨
Software piracy might seem like an innocent shortcut, but it’s taken very seriously. Fines are in dollars, and they don’t play nice. Besides, using legit software ensures security, stability, and future updates—which means your website stays safe and functional.

That depends on what you need. A simple website can be ready in 2-3 weeks, while larger projects (like e-commerce stores) may take 4-6 weeks. Need something ASAP? We can chat about rush options!

Yes! Websites aren’t “set and forget” projects—they need updates, security patches, and fresh content to stay relevant. We offer affordable maintenance plans that keep your site running smoothly while you focus on your business.

First, don’t panic. If you’re on one of our maintenance plans, we’ll fix it fast. If not, we can still help—just get in touch, and we’ll assess the issue.

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