Programs don't work
os: Windows Vista Home Premium
browser: firefox 3.5.16
Problem has been going on for a while now. My fiance got one of the pretend virus protection viruses. (I honestly can't remember the name.) We eventually got it out following the instructions to wipe the virus online. I really don't remember the steps exactly anymore. I just remember transferring the programs we needed via a flash drive and running them under safe mode.
The problem is that now he can't run certain things that connect to the internet. His browsers work, but the downloaded versions of aim, msn, yahoo, and our substiuting program, Jobulator, don't work and some other programs. We've tried uninstalling and reinstalling and running under admin mode. None of that works. Another issue is that he's unable to update anything. Firefox can't update, and neither can Vista. He's been able to get the downloads themselves, but they refuse to install.
Do we need to do a recovery, or can we fix this? I'm not sure if he even has vista recovery disks.
browser: firefox 3.5.16
Problem has been going on for a while now. My fiance got one of the pretend virus protection viruses. (I honestly can't remember the name.) We eventually got it out following the instructions to wipe the virus online. I really don't remember the steps exactly anymore. I just remember transferring the programs we needed via a flash drive and running them under safe mode.
The problem is that now he can't run certain things that connect to the internet. His browsers work, but the downloaded versions of aim, msn, yahoo, and our substiuting program, Jobulator, don't work and some other programs. We've tried uninstalling and reinstalling and running under admin mode. None of that works. Another issue is that he's unable to update anything. Firefox can't update, and neither can Vista. He's been able to get the downloads themselves, but they refuse to install.
Do we need to do a recovery, or can we fix this? I'm not sure if he even has vista recovery disks.
