The working groups are collaborative, multidisciplinary structures created to thoroughly address various strategic and operational directions in the field of cybersecurity and digital transformation.
They bring together experts, practitioners, representatives of public and private institutions, researchers, and members of civil society, who focus their efforts on well-defined topics with the aim of proposing, developing, and implementing concrete and sustainable solutions.
The main role of the groups is to facilitate the exchange of knowledge and best practices, to identify needs and opportunities, and to develop recommendations, policies, methodologies, campaigns, or pilot projects that contribute to enhancing digital resilience and leveraging emerging technologies safely.
The activity of each group is guided by clear objectives, agreed deadlines, and measurable results, ensuring an effective framework for collaboration and real impact on the digital environment.
The Communication and Marketing Department is responsible for planning, managing, and delivering the organization’s internal and external communication, as well as promoting its initiatives, services, and achievements to relevant audiences, both locally and internationally.
It ensures a coherent, professional, and impactful presence across all channels — traditional, digital, and face-to-face — fostering awareness, engagement, and trust among stakeholders. The department maintains a consistent and credible narrative about the organization’s mission, vision, and activities, aligning messaging with strategic priorities and tailoring it to diverse audiences.
In addition to communication, the department develops and implements comprehensive marketing strategies designed to strengthen the organization’s brand, support its business and strategic goals, and enhance visibility and recognition in the field of cybersecurity, digital transformation, and innovation. This includes market research, audience segmentation, campaigns, events, and partnership initiatives aimed at positioning the organization as a leader and trusted partner in its domain.
The department also plays a crucial role in managing crisis communication, safeguarding the reputation of the organization, and ensuring transparency and responsiveness in its interactions with the public, media, clients, and partners.
By combining creativity, strategic thinking, and data-driven approaches, the Communication and Marketing Department contributes directly to the growth, resilience, and influence of the organization within the cybersecurity and digital innovation ecosystem.
The Department of Education, Awareness, and Digital Innovation is responsible for coordinating, implementing, and supporting initiatives focused on training, knowledge dissemination, and the development of both digital and cybersecurity skills. Its mission is to strengthen the overall resilience of society in the face of digital threats, cyberattacks, and the rapid evolution of technology.
As a strategic pillar within CySCOE, the department fosters collaboration among the public, private, academic, and civil society sectors, building bridges between stakeholders to address challenges collectively. It promotes a pervasive culture of cybersecurity, encouraging safe and responsible technology adoption, critical thinking, and preparedness at all levels — from individual users to organizations and institutions.
Through educational programs, awareness campaigns, research initiatives, and innovative pilot projects, the department ensures that society remains informed, skilled, and proactive in mitigating cyber risks and leveraging the opportunities offered by digital transformation. Its activities contribute to empowering individuals and organizations to navigate the digital world securely and confidently, while supporting the development of innovative solutions to emerging challenges.
The International Business Development Department is responsible for identifying, developing, and managing opportunities for international partnerships, projects, and market expansion, thereby enhancing the global presence, relevance, and impact of the organization.
It serves as a strategic driver within CySCOE, fostering meaningful collaborations with international stakeholders from the public, private, and academic sectors, as well as multilateral organizations and networks. The department works to position the organization as a trusted partner and thought leader in the global cybersecurity and digital transformation ecosystem.
By building and nurturing cross-border relationships, the department enables the exchange of expertise, resources, and best practices, while opening pathways to new markets and funding opportunities. It also plays a key role in promoting the organization’s innovative solutions, services, and capabilities internationally, ensuring they are aligned with emerging global needs and standards.
Through proactive engagement, strategic alliances, and participation in international initiatives, the department contributes to expanding the reach of CySCOE’s mission and strengthening its contribution to addressing global challenges in cybersecurity and digital innovation.
The Public Affairs Department is responsible for coordinating, implementing, and supporting initiatives aimed at external communication, stakeholder engagement, and the promotion of the organization’s mission, vision, and values to diverse external audiences. Its work contributes to enhancing transparency, fostering trust, and strengthening societal resilience in the digital age.
As a strategic pillar within CySCOE, the department facilitates collaboration and dialogue between the organization and a wide range of stakeholders, including public institutions, the private sector, academia, media, and civil society. It ensures that the organization’s positions, priorities, and achievements are clearly communicated and understood, while also listening to and integrating feedback from its external environment.
The department actively represents the organization in public forums, policy discussions, and community initiatives, advocating for its interests and building constructive relationships with key partners and decision-makers. It also plays a vital role in monitoring public perception, managing reputational risks, and ensuring the organization remains a credible and influential voice in the fields of cybersecurity, digital innovation, and societal resilience.
The Department of Services and Commercial Operations is responsible for managing, developing, and delivering the cluster’s portfolio of services and products to clients and partners, ensuring high quality, competitiveness, and alignment with evolving market needs and expectations.
Its mission is to transform the expertise, research outcomes, and innovation generated within the cluster into viable, value-creating offerings that strengthen the organization’s financial sustainability and contribute directly to its strategic objectives.
The department oversees the full lifecycle of the cluster’s offerings — from design and development to pricing, marketing, and delivery — covering a wide range of solutions, including consulting, training, audits, technology implementations, and other specialized services. It maintains strong, trust-based relationships with clients and partners, monitors industry trends, and proactively identifies emerging opportunities to expand and enhance the cluster’s commercial footprint.
By effectively bridging the gap between the cluster’s internal capabilities and external demand, the department plays a vital role in positioning CySCOE as a trusted, innovative, and leading provider of advanced cybersecurity and digital transformation solutions. It ensures that the cluster’s expertise delivers measurable value to its stakeholders while supporting the long-term sustainability and growth of the organization.
