Our orders typically arrive within 2–5 business days for Singapore orders. Please note that public holidays, weather conditions, and peak shopping seasons may affect delivery times.

Refunds are usually processed within 5–10 business days after your return is approved, but timing may vary by bank or payment provider. We’ll email you once your refund has been issued.

Once your order has shipped, you’ll receive a confirmation email with a tracking number. If you don’t see it in your inbox, please check your spam folder or contact our support team for assistance.

You can enter your discount or promo code at checkout before completing your payment. Please note that only one code can be used per order, and some promotions or discounted items may be excluded from promo code use.

Yes! Dear Glow currently ships to the USA, Canada, Australia, New Zealand, Hong Kong, and Malaysia. 🌍 We’re also working on expanding to even more countries soon.