Vancouver-based Hootsuite is supplying social media management software to the U.S. Department of Homeland Security under a contract that could reach nearly $2.8 million by 2029. Public records show DHS has committed $1.1 million and spent more than $454,000 so far, with the deal approved in July 2024 through federal contractor Seneca Strategic Partners.
The software supports U.S. Customs and Border Protection and includes Talkwalker, an AI-powered monitoring tool Hootsuite acquired last year. The agreement emerges as DHS faces criticism over immigration enforcement practices. Hootsuite declined to comment on customer relationships.
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