CMDB: organize
all your company resources

Deepser’s Configuration Managament DataBase is the central repository of all your organization’s physical and virtual assets. It allows you to map every object, asset, person or process managed by your company.

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Deepser's CMDB grouping all company's assets

Clients that trusted us

Never again without a repository.

Grouping existing data from the organization’s IT infrastructure in one place is critical, not only to have greater efficiency and security, but also to comply with ITIL guidelines. Elements can be linked together to highlight dependencies, and consequences, should changes occur in the infrastructure.

Deepser helps centralize your IT resources.

Your Database, Your Cataloging

With Deepser’s ITSM software you can define your own paths to implement your organizational model in the CMDB and track everything in your information system without losing any information.

Choose classes, types and subtypes, and categories across the hierarchy to keep every piece of information under control. Customize the database with a simple drag & drop.

Register your assets with our customizable and dynamic forms.

Import data into the CMDB from spreadsheets in .CSV and .XML format.

Manage visibility: assign permissions to specific groups and users.

Maximum flexibility: track key assets and information regardless of business scope.

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Linked configurable elements

In addition to tracking data about individual assets, you can also track relationships among elements in the CMDB and other entities that make up the software. Thus you have a complete view of the impact changes and consequences caused by failures or upgrades occurring on your infrastructure or that of your customers.

Integrate the CMDB to the Help Desk and speed up support.

Link assets to contracts and keep track of renewals and expirations.

Receive alerts in case of anomalies and disruptions, you will have everything under control.

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The CMDB module is
included in the license:

Starter

Plus

Enterprise

Pricing Plans: clear and simple

We offer 3 packages to meet your needs. These are designed for a minimum of 3 agents, i.e. back-end users, not end users.
In addition, we offer discounts for large groups.

Starter

To start out

Ticketing system complete & ITIL compliant

Dashboard & Report - Customizable

Calendari integrated with Microsoft 365 & Google Calendar

User Portal

CRM

Board Kanban

Task Management

SLA Management

API - unlimited requests

AI Studio
(coming soon)

Agent refers to those who use Deepser's back-office. For end users it is free.

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Discounts for large groups

Best Seller

Plus

For growing companies

Everything in Starter

CMDB - Unlimited Assets

CMDB Graph Views

IT Asset Manager

IT Monitoring

Contract Management

Password Manager

Knowledge Base

Service Catalog

Live Chat

BI (coming soon)

Agent refers to those who use Deepser’s back-office. For end users it is free.

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Discounts for large groups

Enterprise

For larger companies

Everything in Plus

Workflows & NoCode/LowCode

Approvals & Stages

Scheduled Maintenance

Sales & Invoicing

Inventory & Warehouses

Project Management & Gantt View

Customer Satisfaction & Surveys

Marketing

Agent refers to those who use Deepser's back-office. For end users it is free.

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Discounts for large groups

View all features

Reviews

“The product is very feature-rich. Now both my customers and I can't do without it anymore. Surely its strong point is the interface and the customization, even on the End User side it is very intuitive.”

Marco B. Information Technology and Services

“I use it to handle customer inquiries and general information.
Convenient because I always have all the requests in progress under control and I can use quick replies within the tickets.”

Sofia L. Health, Wellness and Fitness

“After several searches for a product that could easily adapt and customize to our reality with Deepser we found it.
Very satisfied with the modules we use, Help Desk, Knowledge Base, CMDB, CRM.”

Daniele T.Computer Networking

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If you’re not ready to make a choice, here’s a gift for you!

Software selection takes time. To help you out we prepared a document to
facilitate gathering data for your selection process. We are not afraid of
comparison.