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2026 is the year we move from 'human-in-the-loop' to 'humans-above-the-loop'

As agentic systems take on the routine, error-prone work that humans have been compensating for in broken enterprise software, Katrina Gosek of Oracle makes the case for a new operating model – one where people sit above the loop, providing judgment and direction while AI handles execution.

Digital brain with colorful gears and bulbs © Bilobaba Vladimir - Canva

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Do you speak fluent AI yet? How organizations need to get the corporate tongue around some people-centric challenges on the road to the Agentic Enterprise (Update - 9th January) This article is sponsored by:

Organizations need to up their fluency game when it comes to the journey towards the Agentic Enterprise.

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Into 2026 - better AI means no more people silos! A finance and procurement view from SAP's Etosha Thurman This article is sponsored by:

The undeniable pressure AI puts in silos looms large - and people silos are on this list. For my "Into 2026" feature, I break out the high points from a talk with Etosha Thurman, and an interview with a forward-thinking Ariba customer.

SAP's Etosha Thurman at SAP Spend Connect 2024

2026 is the year we move from 'human-in-the-loop' to 'humans-above-the-loop' This article is sponsored by: Oracle logo

As agentic systems take on the routine, error-prone work that humans have been compensating for in broken enterprise software, Katrina Gosek of Oracle makes the case for a new operating model – one where people sit above the loop, providing judgment and direction while AI handles execution.

Digital brain with colorful gears and bulbs © Bilobaba Vladimir - Canva

Evergen and UiPath show how agentic AI tests process discipline in regulated industries This article is sponsored by:

Testing an AI agent for donor tissue screening at Evergen surfaces more than technical performance questions. The project reveals how documentation quality, governance, and executive discipline determine whether agentic automation can work in heavily regulated environments.

Genetic testing © TEK IMAGE/SCIENCE PHOTO LIBRARY - Canva

Enterprise hits and misses - AI provokes debate on metrics and agentic capability as 2026 kicks off, and why did ServiceNow acquire Armis? This article is sponsored by:

This week - we roundup the highs and lows of 2025 one last time, and strap in for the 2026 kick off, with an early focus on: agentic realities, talent and hiring. Will the gap between leaders and laggards take hold? It's a new year, but the whiffs keep coming...

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