Pricing

Whether you have only manual processes, need to replace your old guest directories, or know that you can maximise guest engagement, satisfication and revenues by incorporating a digital guest journey solution into your service design – we can make it happen with our modern, user-friendly & fully customizable digital guest communication & experience platform.

Choose between the three pricing plans and available add-ons to build the package you need and achieve the best value for your business

Choose the package that works for you

Get in touch with us for a customized price, if you’re interested in a
package solution with every feature included.

Our new packaging and pricing from December 1st 2025:

Standard

No integration needed.

Give your guests easy access to your platform through customized QR codes.

Room service orders & Vouchers

Registration forms

Unlimited users

Central Manager View & Backoffice

Support materials

GET STARTED

Premium

Integrate your PMS to establish a fully automated communication flow.

Includes everything in Standard, plus:

Automated guest communication:
pre-stay, in-stay, post-stay

Digital Check In & Check Out*

Segmented platform content

Segmented communication based on rate code and room type

Guest communication through email, SMS* and QR codes

Bespoke in-house communication

Unit specific content

Payments integration

Hotel Managed Orders

Customer success – support

GET STARTED

Platinum

Full 2 way integrations to take advantage of modern PMS capabilties to create a 100% personalized and automated guest journey without the need for manual work and staff time.

Includes everything in Premium, plus:

Real-time synced data with your PMS

Auto PMS updating for upsells and upgrades.

Auto posting for payments

Own contact person – support

GET STARTED

* Usage and outcome based pricing applies

Add-ons

Whilst most options are available within each package you can customize your package further based on your hotel needs by adding:

Coming Soon

Simply monthly payment – Incredible perks

Your investment in happy guests and increased revenue, without your staff, having to run even faster.
See how hotels have succeeded with DigitalGuest. This could be you.

We know each hotel is different and has different needs, so we’ve created a pricing plan, where you can choose the package and add-on features, that fit to your hotel.
And we’re here to help you find the solution.

HELP TO FIND THE RIGHT SOLUTION

Not sure which pricing plan is right for you? Get in touch!

Let’s talk!

ROI customer case

At Hotell Mossbylund they’re generating revenue by offering upgrades and the minibar menu digitally in the DigitalGuest platform. This way guests can treat themselves with Saturday candy, sparkling and snacks during the stay or buy a spa treatment before they arrive at the hotel.

In just three months they’ve generated €1215 in revenue with fruit, pralines and spa treatments being their most sold offers – which resulted in 329% ROI. Hotell Mossbylund makes sure to always have a sweet, enticing offer ready for guests, so they can maximize their revenue! Maybe you’re ready to do the same?

Find out more

Frequently Asked Questions

What is a web app?

A web app is a software application that is accessed over the internet through a web browser. Unlike traditional desktop apps, web apps are designed to be used online, and they are usually much simpler and easier to use. There is no need to download an app on your mobile device.

Do I need technical experience to set up the platform?

Not at all. Our platform is user-friendly and requires no technical knowledge, so anyone can set it up easily. Our lovely CSM team has prepared help articles that will guide you through as well as they are making sure all our amazing customers are always taken care of in the very best way!

What is the time to get going – from sign to live?

It’s up to you, some clients have the platform live within a week, some might take longer. It all depends on the time you put in.

What are potential costs from the PMS’s?

From our side there is no integration cost. To find out about the costs you need to talk to your own PMS system.

Is this the right solution for you?

YES! If you are a hotel, hostel, vacation houses rental, camping site, or a conference center then DigitalGuest is a right solution for you. Our product is made for any hospitality provider to make sure the guests get the best possible experience during their stay.