Redefining how enterprises operate - via autonomous AI - driven workflows.

Smart orchestration of workflows, decisions and cross-platform actions.

95%

AI automation replaces repetitive workflows, freeing your team to focus on high-impact work.

/ What We Do Best

From Strategy to Execution —
Smarter, Faster, Better.

Robotic Process Automation (RPA)

EXAMPLE USE CASES
  • processing invoices
  • matching transactions
  • preparing reports
  • sorting and sending emails
  • extracting data
  • entering information into systems
  • handling daily service requests 
INDUSTRIES

Finance, Banking, Logistics, Retail, Marketing, Automotive

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AI Enterprise
Automation

EXAMPLE USE CASES
  • employee onboarding and offboarding
  • loan and application orchestration
  • document routing and approvals
  • cross-department data synchronization
  • process monitoring and optimization
  • compliance and audit automation
INDUSTRIES

Banking, Finance, Insurance, Healthcare, Retail, Manufacturing, Telecom

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Asset 1gdr logo

Customer Service Automation

EXAMPLE USE CASES
  • answering FAQs across chat, email or Viber
  • tracking orders, deliveries and returns
  • handling billing and account requests
  • guiding customers through forms and applications
  • triaging and routing complex cases
  • reducing wait times during peak hours
INDUSTRIES

Banking, Finance, Insurance, Retail, Telecom, Logistics, E-commerce, Healthcare

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Messaging Automation (Viber/WhatsApp)

EXAMPLE USE CASES
  • transaction and payment confirmations
  • appointment and delivery reminders
  • order status and shipment notifications
  • customer feedback and satisfaction surveys
  • two-way communication for quick support
  • marketing and promotional campaign automation
  • service outage or maintenance alerts
  • personalized updates and loyalty messages
INDUSTRIES

Banking, Insurance, Retail, Healthcare, Logistics, Telecom, Utilities

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Asset 1gdr logo

Contract Orchestration (w/ QES)

EXAMPLE USE CASES
  • digital signing of contracts, NDAs, and agreements
  • automated contract generation and approval workflows
  • secure storage and retrieval of signed documents
  • vendor and supplier onboarding with QES verification
  • real-time contract status tracking and notifications
  • audit trail and compliance reporting
  • integration with CRM, ERP, or document management systems
  • renewal alerts and lifecycle management
INDUSTRIES

Banking, Insurance, Finance, Healthcare, Legal, Manufacturing, BPO

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/ Solutions by Industry

High-Impact Solutions.
Industry-Specific ROI.

Automate with Confidence.
Serve with Speed and Compliance.

We help banks and insurers address slow lending steps, onboarding delays, back-office workload, fraud and verification bottlenecks, high customer enquiry volumes, and compliance pressures so service is faster, accuracy improves, and teams stay focused on higher-value work.

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Deliver with Precision.
Operate with Agility and Insight.

We help logistics companies and retailers overcome slow order handling, inaccurate stock updates, delivery coordination issues, returns backlog, and high customer enquiry volumes, so operations stay reliable, teams react faster, and service is consistent across every channel.

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Automate with Accuracy.
Deliver with Transparency and Control.

We help finance departments, accounting teams, and BPO providers address slow reconciliations, manual invoice handling, repeated data entry, approval bottlenecks, reporting backlogs, and high enquiry volumes so work moves faster, errors are reduced, and service levels stay consistent.

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Automate with Care.
Operate with Compliance and Precision.

We help healthcare providers and pharmaceutical organisations address appointment backlogs, patient enquiry pressure, manual record handling, supply and inventory issues, and strict compliance demands so information flows smoothly, response times improve, and service quality remains consistent.

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Automate with Empathy.
Empower People with Efficiency.

We help HR teams address slow hiring steps, onboarding delays, repeated data entry, document handling, policy enquiries, and employee support requests so processes move faster, information stays accurate, and people get the answers they need without waiting.

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A selection of in-depth articles examining how AI and automation are applied in real retail, logistics, and operations-heavy environments, based on practical deployments and real operational constraints.

Reshaping Retail Operations with AI

An overview of how AI is being used to improve planning, inventory, and in-store operations across modern retail organizations.

Adapting to Evolving Customer Expectations in Retail

A practical look at how AI supports more responsive, personalized, and scalable customer-facing retail processes.

AI in Legal and Compliance-Heavy Processes

An analysis of how AI and automation can be applied to legally sensitive workflows without breaking auditability, control, or legal validity.

/ Our work process

intelligent tools

for a smarter workflow

01

Listen

Tell us about your business goals and the obstacles you face

02

Analyze

We will analyze your business and what your objectives are

03

Prioritize

When we agree on the action plan we will prioritize where to start first

04

Develop

Then we start developing custom solutions tailored to your needs

05

Deliver

We deliver, test and implement the ready solution
.

06

Support

We provide constant support and review along the way to ensure your success

/ How do we help

Real Problems.
intelligent Solutions.

We help businesses tackle real operational challenges through intelligent automation. Whether it’s transforming customer service, streamlining internal processes, or digitizing contract workflows, our solutions are built to deliver speed, accuracy, and measurable impact.

Customer Service
Automation

Automation
in Finance

Contract Orchestration
& Qualified e-Signature

/ Some of Our Clients

/ Smarter systems. Stronger business.

We Build Intelligent
Systems That Move
Industries Forward

At Digitech Consult, you gain more than a service provider — you gain a strategic partner. We combine engineering expertise with business insight to deliver smart automation solutions that truly make an impact. From increased efficiency to greater adaptability, our work is built around measurable results and long-term value.

/ Our Strategy Partners

/ How We Make a Difference

We are DigiTech Consult.

Our mission in DigiTech Consult LTD is to help your business find the right balance of human vs. robot in the separation of duties and enable people to achieve their most fulfilling position in your company.

We properly identify the value-added from the automation opportunities and then find the right automation. Companies can also rely on us to support them in the process of automation adoption by the employees as well as further technical support.

Milena Ribarova

Founder and CEO

Euros Savings For Our Customers
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Exceptional Scenarios
Handled by our Team
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Processes Reviewed
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Improvement Ideas
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Newsroom

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Enterprise AI Automation
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Download the 2025 Report:
Bulgarian Achievements in Robotics and Automation by PARA.

An in-depth look at cutting-edge developments and success stories from Bulgaria’s robotics and automation ecosystem.

Check this section regularly for receiving updates that may include practical resources, case studies, and relevant promotional content related to our business and automation.

“We were impressed by the overall approach of the team, their attention to detail and their ongoing efforts to gain in-depth understanding of our business processes. 

Automating this process not only helped us become more efficient, but also freed up sufficient time that could now be dedicated to expanding our business. We believe this innovation will take us one step ahead of the competition.”

CEO of a leading accounting company in Bulgaria