Frequently asked questions
We’re here to help with all your questions and answers in one place.
General
Get answers to common questions about Element UI
What is Element UI?
We created Element UI to speed up your website development process. Use our expertly crafted components to build professional websites in hours, not days.
Who is this for?
Element UI is for everybody using Elementor. Whether you are a designer, developer, freelancer, agency, business owner or beginner – Element UI can help you build professional websites, faster.
Do I need to know how to use Elementor?
If you are already familiar with Elementor, this component library will help you ship projects faster. If you are an Elementor beginner, using Element UI is a great starting point to learn best practices of building professional, fully responsive and consistent websites with Elementor.
Does Element UI include the latest Elementor features?
Yes, we frequently update the component library to be up to date with the latest Elementor features and design trends.
How much development time can I save using Element UI in my projects?
Our users report significant time savings and estimate that using Element UI in a 5-6 page website project can save up to 12 hours of development time!
Do you have an affiliate program for content creators?
We sure do, our affiliate program is designed to reward you for spreading the word about Element UI. Get in touch with us to find out more.
Components
From copy and paste to customization, explore questions about our pre-built Elementor components.
How do I copy and paste a component?
Click on the ‘Copy’ button on the component and paste it directly into your Elementor editor using the ‘Paste from other site’ option.
Will there be new components and updates?
Absolutely, our focus is on continually improving the existing library and adding new components.
Why 'lightly styled?'
Our components are intentionally ‘lightly styled’, focusing primarily on structure and layout rather than intricate design details. Simply drop in a component and apply your global styles to build layouts effortlessly.
Can I suggest a custom template?
Sure! If what you are looking for is not currently available, please get in touch with us at hello@elementuikit.com and we can help you with that.
FAQs
Starter Kits
From installation to customization, explore questions about our Elementor Starter Kits.
Can I customize a Starter Kit?
Yes, all Starter Kits are fully customizable. You can adjust colors, fonts, layouts, and more to match your brand.
Is there a live demo available for the Starter Kits?
Yes! You can view a live demo by clicking the button ‘Preview in Browser‘ to explore the full design, page layouts, and features before you download. The demo lets you experience exactly how the kit looks and functions in a real website environment.
How do I import a starter kit into Elementor?
On the left navigation menu in Wordpress, click Elementor > Tools > Website Templates. Simple guide to install an Elementor website template here.
Can I use a Starter Kit on an existing website?
Absolutely. When installing the template you can choose what parts to install. If you want everything, including site settings to override all your existing settings, leeave the Templates, Content and Site Settings boxes checked. If you just want everything apart from the site settings, then just select Templates and Content checkboxes.
Do Starter Kits include images or assets?
Images in this template are placeholder assets, included to help you visualise the layout. You can easily replace them with your own visuals directly inside Elementor.
Do I need Elementor Pro to use a Starter Kit?
Yes, Starter Kits require Elementor Pro version to unlock Elementor Pro features such as header & footer builder and forms. You can still import the template if you don’t need Elementor Pro features.
Can I suggest a custom template?
Sure! If what you are looking for is not currently available, please get in touch with us at hello@elementuikit.com and we can help you with that.
Support
Find information about our customer support options and how to get help when you need it.
Can I upgrade to Element UI Pro if I'm currently on a free account?
Yes of course, you can upgrade to Element UI Pro by visiting this link (must be logged in to your free account)
How do I contact you if I need help?
Please feel free to submit a support ticket or contact us directly at hello@elementuikit.com
Do you have a refund policy?
If you have any issues with using Element UI, please get in touch with us at hello@elementuikit.com so we can assist you quickly. Since we offer a complete preview of everything included in the component library, we cannot issue refunds if you simply change your mind. If you would like to trial the product first, please start with the free account to discover how Element UI can boost your development workflow.
I've lost my password
To reset your password, find the ‘Forgot password’ button on the Login page.
Can you help me with building a website?
Absolutely – Just drop us a message at hello@elementuikit.com and we can assist you.
Licensing
Understand the details of Element UI licensing, including usage rights, site limitations, and terms for different user types.
Can I use Element UI for personal and client projects?
Yes. Element UI is designed for Elementor developers to build websites 10x faster, including private websites that you build for clients.
What can I not do with Element UI?
You are not allowed to copy or modify any component or template and sell or redistribute it as your own as the same or similar product i.e as a template or kit. More details can be found in your licensing agreement.
