Software Utilization
Application Usage
User Interaction Metrics identify savings opportunities via harvesting, freeware usage and more

Eracent Software Utilization
Eracent provides utilization monitoring and reporting for both software applications and hardware.
Software Utilization – or Software Usage – metrics keep you informed of what software is really being used by individuals, departments and entire business units.
Reduce or eliminate maintenance costs by identifying unused or underutilized software assets.
Stop the use of unauthorized software by enforcing compliance and improving license visibility.
Explore new opportunities for savings with Portfolio and Standard Image Management
Support governance and compliance initiatives while reducing costs across the organization.
Software Utilization data helps provide answers to questions such as:
- What is being used? How long was an application open? What time of day is the application typically used?
- How are applications being used? Are applications launched and left unused? What applications have regular interactions from the user?
- What are the savings opportunities? Is paying for a “true-up” the best choice to match licensing to actual use? Would a read-only version of the application meet the user’s needs?
- How can asset management minimize risk? Are there any illegal applications being used from external drives? Is complexity of software necessary or can control be tightened without loss of user functionality? Are there inappropriate files on devices?
To answer these types of questions, Software Utilization collects and analyzes real-time hardware and software usage information for specific machines or groups of machines, regardless of their physical location and with minimal infrastructure.
End users typically have a number of applications open on their Windows, Mac or UNIX workstations. Software Utilization reviews the application mix on a workstation or server and determines whether an application needs to be there.
Some of the detailed metrics provided include:
- Product Name and Version
- Total Foreground Time
- Total Time Open
- CPU Time
- User ID
- Process Name
- Installation Location
- Launch Count (all platforms)
- Status
- I/O Bytes
- Total Mouse Clicks and Key Strikes

Usage data from other discovery tools can also be imported via Eracent Data Extractors (EDEs) or Eracent Data Integrators (EDIs).
Automated License Reclamation and Harvesting
The Software Reclamation Savings dashboard details the status of your software reclamation process by publisher. You can define what level of usage is considered enough to warrant keeping the full license on a per application basis. Items reported in the dashboard include:
- Product Name and Version
- Cost Savings to Date
- Number of Reclaimed Licenses
- List Unrealized Savings
- Number of Licenses Still to be Reclaimed
This data may be used as a basis for automatically harvesting under-utilized licenses using Eracent’s workflow processes.
