About FinDock
Discover the story behind FinDock – the posse, purpose, and values that guide how we drive Customer Payment Happiness on Salesforce every day.
Global Presence
across Europe and North America
375+ Customers
from Enterprise to Nonprofit
45+ Employees
represented by over 15 nationalities
750+ consultants
trained to implement FinDock
Our story
FinDock began in 2014 by helping nonprofits manage recurring donations in Salesforce. We saw that payments weren’t just operational processes – they were the foundation of donor relationships and trust.
We’ve seen how effective our approach is for nonprofits, improving the donor experience and making it easier for teams to manage payment data.
By consolidating key payment processes in Salesforce, FinDock strengthens both customer experience and payment operations, creating transparency, trust, and stronger connections between organizations and their supporters.
We’re now extending this approach to other sectors – from housing authorities to insurers and membership groups – helping them achieve the same balance of clarity and control across the payment journey.
Customer Payment Happiness - for both sides.
Every payment has two sides: the customer experience and the operations behind it. Most tools solve one, FinDock solves both by keeping payment data inside Salesforce, creating harmony between the customer journey and operational control.
We believe that the future of payments lies in Salesforce-native Electronic Bill Presentment and Payment (EBPP), a unified approach that brings together processing, recovery, and reconciliation within the one ecosystem.
As AI and automation reshape expectations, FinDock grows alongside Salesforce’s innovation, helping organizations turn payment data into intelligent insight that enhances both operations and customer experience. Our customers include nonprofits, housing authorities, insurers, and membership organizations who rely on FinDock to streamline payments and improve customer experience.
Payments are no longer just transactions; every transaction is an interaction.
Today, we process more than 100 million payments a year, managing over $3 billion in revenue through our platform. We work with organizations such as National Trust, Save the Children, ABN AMRO, and Oxfam – helping them reduce manual work, increase reporting accuracy, and enhance customer payment happiness.
The FinDock Customer Impact Report highlights the measurable results and tangible benefits organizations have achieved by enhancing Salesforce with FinDock.
Trusted by 375+ companies from nonprofit to enterprise
Our values
Trust
Nothing is more important than the security and success of our customers and employees. Integrity, transparent communication, and doing what we promise are deeply rooted in our DNA.
Doing Good
At FinDock, we measure our success not only through our business growth but also through our impact. We support the nonprofit community through our product and pricing decisions, and also through our culture of giving back.
Customer Success
Our customers are at the center of all we do. We create lifelong partnerships by listening, learning, and focussing on mutual success and growth.
Thrive
We aim to improve the well-being and performance of employees by unlocking their greatest potential. FinDock is committed to helping employees make progress in every area of their life.
The FinDock Posse
FinDock is powered by a global team of Salesforce and SaaS experts dedicated to making payment operations simple and customer experience optimal. Our 45+ FinDock Posse members span across Europe and North America, representing over 15 nationalities.
Our leadership team
Bas Visser
Founder & CEO
Stefan van der Knaap
Chief Product Officer
Hartger Olivier
VP Customer Success & Operations
Dan Kingsley
VP Industry Solutions & Marketing
“We’re leading the path forward with payments on Salesforce and there’s huge energy both within the team and also in the ecosystem. And while the company vision is to complete the Salesforce Customer 360 with payments, my personal vision is to see each and every team member thrive and to become the best version of themselves; when each individual thrives, teams thrive and so the business thrives too.”
Bas Visser, Founder & CEO
Awards & Certifications
We also maintain leading certifications for trust and security, including ISO 27001 and PCI DSS 4.0, and adhere to GDPR requirements, ensuring enterprise-grade reliability for every customer. Learn more
FinDock is proud to be Great Place to Work–Certified for four consecutive years and named one of the Best Workplaces™ in the Netherlands.
FinDock has been recognized multiple times by Salesforce for our innovation and impact, including several Partner Innovation Awards and Partner of the Year titles across EMEA.
