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FAQ’s

Our partners offer ground transportation to/from ILM. Learn more about your taxi, ride-sharing, and bus options.

ILM airport staff are unable to book a ticket for you. You will need to contact the airlines directly in order to book a flight.  You can book a flight through American, Avelo, Delta, or United.

TSA and the airlines recommend that all travelers arrive at the airport at least two hours in advance of their flight departure time to ensure they have enough time to check in with their airline and go through security. There are numerous flights that depart in the morning hours and arriving early ensures as smooth of a travel experience as possible. The airport itself is open 24 hours/day 7 days/week.  Airline ticket counters and the TSA security generally start assisting travelers waiting in line at 4am and 4:15am, respectively.  

No, due to security concerns, please do not leave your car unattended at the curb. You will be ticketed and/or towed.

If your baggage is delayed, you may check on the status of your checked bags by calling your airline directly. 

For American Airlines, you may call the Baggage Service Office, located at the ILM airport, at 910-632-5143. In the event an airline representative is not available to answer your call, this phone number does have a voicemail set up to receive messages as well. Please note, this phone number is for calls regarding delayed luggage only.

You can learn more about ILM’s mission and our core values on our Careers & Volunteers page. ILM posts any open positions on Indeed jobs.  View current openings.

Other employment opportunities may be available through ILM’s tenants and partners such as the airlines, rental cars, FBOs, etc.  Please visit the specific business page for potential position openings.

Please visit the TSA website to review the most up-to-date information.

No, we do not offer currency exchange at this time. Please take your coins to your local bank and they will be able to help you with your exchange or plan to exchange currency enroute at international hubs such as Charlotte, Atlanta, and Philadelphia.

Yes, ILM does have a cell phone waiting lot. If you are picking up passengers you may wait for them in the new Cell Phone Lot, conveniently located to the right off Airport Blvd. There will be signs directing you to the cell phone lot. Once the passenger has contacted you that they are ready for pickup, simply proceed to the front of the temporary curb front to pick-up your guest. You may view the location of the lot on the overall parking map.

American Airlines, Avelo, Breeze, Delta, JetBlue, Sun Country, and United offer flights to/from ILM. View where each airline flies nonstop.