Globe SIM Registration

Under the SIM Registration Law, Globe users may be fined between ₱100,000 and ₱1 million if they fail to complete their Globe SIM Registration without a valid reason. To register quickly, just click the button below labeled “Register Now”, fill out the form with your Globe SIM number, and submit it.

You will quickly learn to register SIMs for Prepaid number, Platinum, and Postpaid numbers, LTE@Home, Globe At Home Prepaid WiFi, and Globe Mobile WiFi services with the valid ID requirements and documents for both Filipino and Foreign users.

Register Your SIM in 5 Quick Steps

Step 1

Tap the “Register Now” button to access the registration page

Step 2

Choose the registration type that matches your SIM category.

Step 3

Verify your Globe number by entering the 6-digit OTP sent to you.

Step 4

Capture a photo of your ID card and a selfie for verification and upload.

Step 5

Fill in your details online on portal, review information, and submit form.

ID Card & Information Requirements

If you are registering as a Filipino user, you will need the following:

First Name
Middle Name
Last Name
Suffix
Birthday
Sex
Nationality
House no.
Street
Village
Province
City
ZIP Code

Philippine Identification (National ID)
Passport
Driver’s License
Senior Citizen ID
Voter’s ID
NBI Clearance
PRC ID
BIR ID
SSS ID
UMID Card
PhilHealth ID
OWWA ID
IBP ID

Note: Minors can register their SIM using a parent’s or guardian’s ID. if you are below 18 years old, you will be considered a minor or child.

Ways to Process Globe SIM Registration

There are three ways to proceed Globe SIM Registration.

1 Globe SIM Registration on Portal Online

2 Registration through GlobeOne App

3 Register Globe at Store

1 Globe SIM Registration on Portal Online

First of all, go to the browser on your mobile phone or laptop.
Go to the registration official link online by clicking the button below.

Go to Registration Portal

Or you can scan the QR code to access the globe or TM SIM registration link (new.globe.com.ph/simreg) of the official portal online.

qr scan to access new.globe.com.ph/simreg

Then on registration screen, Choose the language, it’s “English” or “Taglish,” and read the guidelines to follow.
Click the “Continue” button after reading all the 5 steps of guidelines for registration.

Next, enter your Globe SIM number that you want to register to receive a one-time PIN “OTP.”

Check the box for acknowledgment of true and accurate information that you will provide to Globe.
After this, click the “Request PIN” button to receive the PIN.
Enter the 6-digit PIN code that you received in your messages app.
Click the “Continue” button; if it’s wrong, request a new PIN.

Note: If it takes a while to receive the code, switch off your phone and restart it again or switch your network to airplane mode to avoid signal issues, and after a few seconds, the code will come in. Once it’s ready, enter it and tap Continue.

Then please read all the guidelines on this page to make sure registration is correct and successful.

In this information, in the first case, you have to make sure that if you are under 18 years of age, then you can register the SIM under your guardian’s or parents’ name.

In the second case, if you want to register a SIM for business or enterprise, contact the authorized representative for registering the SIM.

In the third case, make sure you have a valid ID card according to the requirements demanded by Globe; the list is given below, you can check.

Click the continue button if you are above 18 years or under 18 and want to register under a parent or guardian’s name with a valid ID.

On this screen, choose the type of registration in the following: “Filipino SIM Owner,” “Parent or guardian for minor (under 18),” “Authorized signatory or representative,” or “Foreign as tourist, working resident, or student resident.”

On the next page, read all the information about scanning the government-issued ID card and selfie, then click the “Continue” button. Your information must be visible on the ID card, and your selfie must be clear with a smile and nothing in the background.

In the next step, tap the “Scan with Camera” button to scan your valid ID card and selfie.

In the next step, read the tips for scanning photos and click “OK.”

On this screen, Globe wants to use your camera; click “Allow while visiting the site.”

Then place your valid ID card’s front side and back side in the camera frame.

After successfully passing document analysis, tap “Continue.”

Read the tips for capturing a selfie and click the “OK” button.

After completing verification, click continue further to fill in your details in the form.

In this form, you’ll need to input your SIM registration details: first name, middle name, last name, suffix (if any), birthdate, and gender. Then under address details, enter your unit number, building name, street, village or subdivision, province or state, city, barangay, and ZIP code.

After filling it out, click the continue button.

Double-check or review your given details until you are satisfied; if everything is correct, click “Continue” again. If some mistakes happen, then edit them by clicking the “Edit” button.

Then in the final step, check the box for acknowledgment and click on the “I confirm this statement” button.

Wait until you find out that you are registered on Globe successfully and copy the reference code for future needs.

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Karaniwang mga Error sa Registration at mga Solusyon

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Contact Globe Official Customer Service for any inquiries.

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Piliin at i-register ang paborito mong mga promo mula sa available na promos list.

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Easy Globe SIM guides and information for all your queries.

Important Note: The Globe SIM registration process is the same for Filipino locals and foreigners, but the requirements are different. For example, foreigners need a passport and a proof-of-residency certificate to buy and register a SIM.

2 Registration through GlobeOne App

Go to Play Store or App Store to download GlobeOne App.

Install the app and open it and tap Create New Account.

Install the app and open it and tap Create New Account.
Enter your Globe number you want to register.
Add the 6-digit code you received in the messages app for verification.
Accept terms and conditions given by selecting “I agree.”
Set your PIN for GlobeOne App.
Then you can also set a fingerprint for app unlocking.
Create a new nickname for the app for future use.
Now continue to open the dashboard of the app.

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Find out the “Unregistered” menu or click the “Register Now” button to start Globe SIM Registration process.
Now enter your mobile number or select account and tap “Next.”
Click “I agree” option and enter received OTP to verify and click “Next.”
Tip: If OTP is delayed, try enabling Airplane Mode once, then disable it.
Read the complete tips for registration and click “Continue.”
Select Registration Type (e.g., Parent or Legal Guardian for a minor) and tap “Continue.”
Click “Scan with Camera” to scan ID card and selfie.
Follow and read the scanning tips carefully.
Tap “Allow” when you are asked for camera access.
Scan front and back side of the ID card in camera frame and then capture your selfie with nothing in the background.
Once successful verification of ID card and selfie, tap “Continue.”
Fill in SIM registration details, enter your: First Name, Middle Name, Last Name, Birthdate, Gender.
Enter your address information: Unit Number, Building Name, Street, Village/Subdivision, Province/State, City, Barangay, ZIP Code.
Review all entered information and check for spelling errors.
Tap “Continue” for the final step.
Review the final summary of details. Edit if needed, then scroll down and tap “Continue.”
Check the confirmation box and click “I confirm this statement.”
Wait a few seconds for confirmation.

Important Information: All students and minors whose parents died before they reached the age of 18 can register their SIMs under the name of a guardian, such as an older brother or sister. If they do not have a brother or sister, they can register Globe SIM under the name of the person who raised them.

3 Register Globe at Store

Step-1: Go to the nearest Globe Store by searching it on Google Maps.

Step-2: Use the filter “Relevance by Distance.”

Step-3: You can also see the full list of Globe Stores here and find the nearest store according to your location.

Step-4: At reaching the store, ask the staff for SIM registration.

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Step-5: Give them your ID card and required documents in case they ask.

Step-6: Provide them details about your first name, last name, birthday, gender, address, and postal code.

Step-7: Verify yourself with the secret security questions if they ask you.

Step-8: Wait for the process until their staff says you are done with the registration.

Official Helpline Guide

Globe provides several helpline channels to help you regarding any problem with your SIM. You can ask for help for registration through the following channels if you are already facing issues:

Calling 211 through your Globe SIM.
You can dial (02)7730-1000 using a landline for free.
If you are currently abroad, you may call (+632)7730-1000.
Join Viber Community by searching “Alagang Globe” in Viber and ask registration queries.
In GlobeOne App, contact Globe officials through the help section

Note: If your SIM is locked due to a PUK code, you can find the 8-digit PUK on the back of the SIM card packet and enter it to unlock and recover your SIM. Alternatively, you may contact an official Globe Telecom agent to request your PUK code through the official channels listed above.

Video Guide

Steps to Register Postpaid SIM, LTE@Home & Others

If your SIM is Postpaid or Platinum, Globe will automatically detect it after registration and will send you the message to confirm if the information is correct. Just send an SMS SIMREG to 8080, and you will receive a confirmation message from Globe.

After registering your SIM, you will receive an SMS from Globe At Home asking for confirmation of your SIM registration details. Just follow the below steps after it.

Type SIMREG <YOUR ACCOUNT NUMBER> <WIRELESS LANDLINE/SUPER HOME PHONE NUMBER> and send it to 268204.
Wait for the confirmation message that you’re registered.
If you want to change the given details about your account, then dial 211 using your SIM or contact the nearest Globe Store.

Click the button below if you are new and want to buy a new Globe At Home Prepaid WiFi kit.
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If you are an existing user, just connect the adapter to the modem via AC outlet and press the power button to turn on the device, and lights will turn on automatically.
After that, go to the registration link https://simreg.globe.com.ph/ or open GlobeOne App and create a new account for your Globe At Home Prepaid WiFi Number. The number is written behind the WiFi device.
Click the “Register Now” button. Choose the registration type and verify your ID card and selfie through clicking the button “Scan with Camera.”
After that, fill out the registration form including Name, Birthday, Gender, Address, and Nationality.
Review and read your form again and tap the “Continue” button.
Check the acknowledgment box for terms and conditions and submit the form.
If you are eligible, you will receive a 6-digit OTP code in your inbox in the admin panel of Globe At Home Prepaid WiFi dashboard. You can log in to it via http://192.168.8.1/ by entering the username and password which are displayed on the back of the device.
Enter the OTP and verify; once you are validated, then your device will be registered automatically.
Now claim your free 10 GB internet by creating a text in the admin panel of WiFi and writing “FREE10GB” and sending it to 8080.

Buy the latest MyFi device from Globe Authorized sellers.
Turn on the Globe MyFi device.
Find the WiFi name (SSID) and password; look under the battery or inside the box of the device.
Connect your mobile phone through WiFi settings on your phone.
Now go to the browser and type http://192.168.8.1/ and using the username and password written inside the box, log in to it.
Go to the SMS section where you will find a registration link; click it.
Enter your Globe Mobile WiFi number and hit the “Continue” button.
You will receive an OTP in the MyFi dashboard SMS section. Enter OTP to verify.
Once it’s verified, click “Scan with Camera” to upload ID card and selfie.
After completion, click “Continue” and fill the form with your Name, Birthday, Gender, Address, and Nationality.
Review the complete form and hit the “Continue” button again.
Check the box and submit the form, then copy the reference code.

How to Know if Registration is Done?

After completing the Globe SIM registration process, you can confirm using any of the following methods to verify your registration status.

Via GlobeOne

Download and Install GlobeOne
Open GlobeOne app.
Login it to the app using your number.
In dashboard screen, you can see the status if your SIM is already registered or not.

Through Portal

Go to the registration portal through link above.
Enter your number.
Verify it through the OTP.
Registration status will be shown on screen, if you already proceeded it.

Using SMS

Open the Messages app.
Create a new message.
Send “SIMREG” text to 8080.
You will receive a confirmation message if your SIM is registered or not.

At Globe Store

Go to the nearest Globe Store.
Ask for checking the new SIM registration status.
Provide them your number, ID card, and other details.
They will check in the database and will tell you about SIM registration information.

How to Edit Registration Details?

During Registration
While during the Globe SIM registration process, before submitting the form, you should always review the registration form. If you find mistakes, edit them to match your details according to the documents and then submit.

After Registration
If you didn’t correct the mistakes and submitted the form, don’t worry. Just go to the portal and add your number to verify it. Then edit the mistakes that you made, review the details again, and submit the form

Why is SIM Registration necessary?

Globe recently introduced OCR technology which detects your document data and verifies your selfie so that your data is protected and stored in the Philippines Government database under Republic Act 10173. Because of this authenticity and originality, the following are the reasons you should know why registration is necessary.

When you buy a SIM, you must register it right away to keep it valid and verified.
Globe uses OCR technology to check your ID and make sure no one can use your name illegally.
Your selfie confirms that you are the real owner of the SIM and protects you from fines or jail for giving false information.
If someone breaks the SIM registration law or provides fake details, they can be fined ₱100,000 to ₱1 million.

86M+

Before Deactivation Registered Users

53M+

After Deactivation Registered users

33M+

Total Deactivated Subscribers

38.08%

Total Percentage of Deactivated users

Solution of SIM Registration Failure

Mismatched ID details and Solution

In case your issue is that the details you provided in the form filling are wrong and your Globe SIM registration failed, you need not worry. Just go to the registration portal through the link and enter your number and verify it through OTP. Now edit the details and resubmit the form; otherwise, click below to contact Globe Officials.

Selfie or ID upload Solution

Sometimes you upload photos that are larger in size. According to Globe criteria, you can only upload less than 2MB size. You can edit it through an online image resizer or any trusted software to resize the image. You can also take a screenshot of the photo, then crop it well and upload it. The photo must be clear, unexpired, and must meet the Globe requirements.

OTP Delivery Problem resolve

You may face OTP receiving issues. They are due to poor SIM signals or expired OTP problems. Make sure you input OTP within 5 minutes before expiration; otherwise, click the “request again” button. If you are facing signal issues, go to the area where the internet works well; otherwise, try switching to airplane mode and disabling it to regenerate OTP.

Technical/System Downtime Issues

Sometimes people face glitchy issues due to Globe server-side problems because of slow working servers. For this, please wait at least 24 hours and process registration after that. Some browsers create problems in registering SIMs as well, so clear and delete all cache before registering or change the browser and proceed with registration.

GlobeOne App not working

If you opened GlobeOne app for registering SIM and it suddenly crashes and closes automatically, and issues are continuously distracting you from registering Globe SIM, just open the Play Store or App Store on your phone to see if you have to update the app. In case you have already updated it, uninstall and then reinstall it or remove cache from mobile’s app settings.

Submission Failure

After completing the form, you clicked for submission but an error occurred and you could not submit the form. There may be a few reasons such as you didn’t clear stored cache or weak internet signals. You don’t need to worry about it; just clear the browser’s cache, then resubmit again. If signals are weak, then go to the place where the internet works fast.

You will see that there will be no Globe SIM signals working, and you can’t receive or dial phone calls or use internet data. That is the indication your Globe SIM is expired.

If your SIM was deactivated at the registration deadline and you did not proceed with SIM registration, then your SIM is permanently disconnected from Globe services, and you can’t reactivate it again.

The deadline to reactivate SIM was July 25, 2023. In case you didn’t reactivate it on time, then you can’t reactivate it after 2 years.

You can check the expiration date on the back of the SIM card packet. If it is not expired yet and you are still facing no signal issues, then contact Globe officials.

Just go to the registration portal and enter your Globe SIM number and input the OTP which you receive, then see the details if registration is displayed or not.

It typically takes within 24 hours for your SIM to get registered, and you receive a message from Globe Telecom. You can see the registration status by logging in to the GlobeOne App because some users don’t receive messages, but their SIMs still get registered.

There can be several reasons like signal issues, technical downtime problems, app crash errors, ID card, and form mismatch errors. All the solutions are given above.

Yes, you can register more than one SIM card under your name. But make sure that your name in the documents must be the same as filled in the form.

If you are a child or under 18 years old and want to register the SIM, according to rules you can register it under a guardian or parent ID card.

Globe uses OCR technology; when you scan your ID card, it automatically detects your information, and when you fill your information, if your name or information mismatches the ID card, then it will cause registration errors, so double-check before submitting the form.

You can update data immediately after registration. You can do it by visiting the registration portal, then add your number and verify it by entering OTP, then edit the details in the form and submit it.

See the Complete Faqs Section here

Globe SIM Services

Globe Roaming
Globe offers international roaming services when you go abroad. You can use data promos of international roaming by subscribing to it through the following methods.
Method 1:
- Just type “ROAM ON” and send it to 333.
Method 2:
- Dial *143# by Globe SIM.
- Enter the number against the “My Account” section.
- Enter “1” for roaming.
- Subscribe and activate roaming.
Check Balance in Globe
You can easily check Globe SIM balance without any extra charges by dialing *143# and through the GlobeOne App.
Method 1:
- Call *143#.
- The SIM balance will be displayed at the top of the screen.
- Or enter “1” for the My Account section to check data balance.
- Then enter “1” for data balance.
Method 2:
- Log in to GlobeOne. You will see the remaining balance on the dashboard.
Share Load or Pasaload in Globe
Now you can share load amount, promos, or data balance in MB using your Globe SIM. You can proceed with pasaload from Globe to Globe in the Philippines.
Method 1:
- Type a text PASALOAD <11-digit number> <amount> and send it to 808.
Method 2:
- Dial *143# for sharing load.
- Enter “0” to choose the “My Account” section.
- Enter “3” for Share-a-load/promo/MB.
- Now choose the option and enter the receiver’s number, then click send.
Upgrade Globe SIM to 5G
If you are using a 4G/LTE SIM and you want to upgrade it to 5G even with your same number, follow the below easy steps to upgrade your SIM.
Method 1:
- Bring your ID card, old SIM, and other required documents.
- Find the nearest Globe Store and visit there.
- Ask the staff for SIM upgradation to 5G.
- Fill the Google form and activate your 5G SIM.
Check Upgrade Status:
- Type a new message “Check” and send it to 8080.
Redeem Rewards Points
Globe provides rewards points to its users regularly. You can redeem these rewards points through GlobeOne and by dialing *143# with the following steps.
Method 1:
- Dial *143# and type “9” to redeem rewards.
- Enter “3” and then enter “1” for Telco products.
- Select a promo and enter “2” to choose the redeem option.
Method 2:
- Open and log in to the GlobeOne App, then click “Rewards.”
- Tap the “Globe Products” option and choose any promo, then redeem your reward.
Borrow Load in Globe
You can borrow a loan amount, data, and promos through your Globe SIM in case of emergency. The following are the simplest methods to take advantage of this service.
Method 1:
- Create a new message, enter the loan keyword, and send it to 3733.
Method 2:
- Dial *143# to apply for a loan.
- Enter “8” for loans and send.
- Choose the type of loan from options “1” or “2.”
- Send and subscribe.
Call Landline Using Globe
You can call any landline using your Globe SIM whether you are living in the Philippines or outside, with a rate of Php 7.50 per minute for each call.
Method 1:
- Dial 0, then enter the area code of the city (e.g., Cebu = 32, Manila = 2).
- Add the PTE code (for Globe, this is 7).
- Enter the 7-digit landline number.
- The complete format becomes 0 + Area Code + PTE Code + 7-digit Landline Number.
Method 2:
- There is no need to add “8” before the number. Just dial the number +63 + Area Code (without 0) + 7-digit number.

Final Thoughts

I have explained all the steps of Globe SIM registration above. I have registered many Globe and TM SIMs and faced many errors myself. For your ease, I’ve also added all the solutions to those errors above. Just make sure to add accurate details when registering through the online portal. If you are taking help through a Globe store, provide complete and correct information to avoid errors.

You can watch our guides on Youtube as well. If you are still facing any issues, check faqs section just comment here.