Retail
Technology
Consumer Goods
Manufacturing
Franchise & Distribution
Life Sciences
Learn more about our services
Learn more about our process
Our proven process for
incredible results
We’ve refined our methodology to deliver fast, flexible solutions. From scoping to project completion, we’re here to guide our partners through every step of the way through our results-focused process.
What it’s like to work with us
Simplifying business processes
As master problem-solvers, making the impossible possible is what drives us forward.
Harnessing the power of the cloud
We’ll help you integrate Salesforce seamlessly into your existing technology stack.
Reaching your goals in record time
Our team is adept at getting organizations through production, onboarding, and development fast.
OUR METHODOLOGY
Driven to help you succeed
Getting to know your business
We start by taking a deep dive into your near term and long term business objectives, processes and existing technology landscape to internalize the opportunity for digital transformation.
We invest in our early interactions to build a clear point-of-view and commercials. We base this on your business priorities and our industry experience and technology expertise.
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Business Drivers
First we dive into your business needs: what they are, and especially what problems you want solved.
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Personas
This includes mapping behaviours, needs, goals, habits and attitudes of users to help drive business requirements and align teams around “Who are we building this for?”
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Capabilities Map
We’ll identify and document solution capabilities and priorities for current and future implementations.
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Reference Architecture
Taking the time to understand current processes, we’ll uncover what the personas want or need in their new or existing Salesforce System, from business and technical perspectives.
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Estimates & Commercials
We always present stakeholders with a realistic and practical strategy for creating and deploying your desired capabilities.
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Setup & Kickoff
Together, we’ll align on tools and provisioning, and communicate our joint defined strategy.
Sprints to the finished product
We know timing is critical. Through a series of focused sprints, our team drives planning, developing and testing our way towards the finish line.
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Product Backlog
Working with you, we’ll prioritize a list of features needed for implementation, derived from our capability maps, reference architecture and understanding of your requirements.
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Sprint Backlog
Each sprint, we assess and prioritize the specific features to assign to our team of developers to get built.
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Daily Stand-up
Through regular meetings, we gain an understanding of what work has been completed, what is remaining, and create a plan for the day.
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Sprint Demo
We showcase and review our completed development after each sprint, whether its a functionality or enhancement.
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Sprint Retro
Reflecting back on what went well, what can be improved, what we learned as a team, we take our learnings into the next sprint.
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Finished Product
Based on your feedback throughout the project, we finalize and deliver the completed solution.
Deployment and beyond
Our delivery process is centered around customer efficiency, transparency and communication. You will always know how time is being allocated and have opportunities to review progress and help iterate on the finished solution.
Our process doesn’t end with a production deployment. Training, change management, comprehensive knowledge transfers and business-as-usual planning are critical ingredients to your success. We plan for this from day one.
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Delivery
This is the final phase of the implementation, when the solution is delivered and becomes available for end users to access and utilize.
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Knowledge Transfer
We ensure that your team is optimally equipped to leverage the full power of the tools we’ve built.
INDUSTRY KNOWLEDGE
Expert solutions designed
for your industry
No implementation is one-size-fits-all. We take pride in delivering creative solutions that have been tailored to the needs of your industry. And we have years of extensive experience in these industries to back it up.
I found all along the process, whatever’s been promised to us has been the way it was delivered. Their technical team and project management team were great!
Radhika Guptam, Netgear
We are true partners, not just vendors
Your success is always on the top of our minds. Our co-delivery approach applies implementation best practices, while empowering and upskilling your team in the process.
