How long are my files stored?

<p>The file storage duration is totally under your control. This article describes what are the file storage options and discuss the most popular use cases for that.</p> <p>| In any case, the maximum file storage duration is 3 hours. If you choose to store your files, you can delete them by a single request, or they will be deleted automatically.</p> <h3 id="convertwithoutstoringthefile">Convert without storing the file</h3> <p>If you need a single document conversion, you can choose to execute the conversion in memory without storing the file at all by setting the StoreFile attribute to False. This way, we apply the conversion in memory and return a memory stream of a converted file back.</p> <h3 id="storefilefor3hours">Store file for 3 hours</h3> <p>When source files must be converted multiple times, conversion performance can be increased by uploading files once and converting them multiple times without uploading them again (please refer to <a href="https://www.convertapi.com/doc/workflows">workflows</a>). Another benefit of the uploaded file is that conversion requests can be formed just by the URL query (no need for the multipart formatter). This can be achieved by setting the StoreFile parameter to True. The uploaded file will be stored in the convertapi.com server for a maximum period of 3 hours and will be accessible by a private URL with UUID.</p> <h3 id="storethefileanddeleteitimmediatelyaftertheconversion">Store the file and delete it immediately after the conversion</h3> <p>If you choose to store a file on our server, you can delete it immediately once you are done converting. Otherwise, it will be automatically deleted after</p>

How to create a free account?

<p>Creating a new ConvertAPI account is simple and free. You can either use our <a href="https://www.convertapi.com/a/signup">Sign Up form</a> to manually enter the information or sign in with your Google/GitHub account. This article describes these options in detail. You don't need to enter your card details to get started, and you instantly get a topped-up production account.</p> <p><img src="https://storage.crisp.chat/users/helpdesk/website/bf67560c1efcb000/image_107kt3l.png" alt="" /></p> <p>| Once signed up, you will receive a free trial with 250 conversions! The trial plan expire in 30 days. Please purchase a paid plan if you wish to use it further.</p> <h3 id="followthesestepstocreateyourconvertapiaccountwithgoogle">Follow these steps to create your ConvertAPI account with Google</h3> <ul> <li>Visit <a href="https://www.convertapi.com/a/signup">https://www.convertapi.com/a/signup</a></li> <li>Click on "Google"</li> <li>If you have multiple email accounts on google, please select your preferred email address</li> <li>That's it! You're all set up and ready to start converting.</li> </ul> <h3 id="followthesestepstocreateyourconvertapiaccountwithgithub">Follow these steps to create your ConvertAPI account with GitHub</h3> <ul> <li>Visit <a href="https://www.convertapi.com/a/signup">https://www.convertapi.com/a/signup</a></li> <li>Click on "GitHub"</li> <li>Confirm access request on GitHub</li> <li>That's it! You're all set up and ready to start converting.</li> </ul> <h3 id="followthesestepstocreateyourconvertapiaccountwiththeemail">Follow these steps to create your ConvertAPI account with the email</h3> <p>If you do not wish to use a quick and simple Google/Facebook authentication, you can create an account manually by filling in the sign-up form:</p> <ul> <li>Visit [https://www.convertapi.com/a/signup](https://www.co</li> </ul>

How to update the billing method?

<p>You can update your recurring payment method at any time. This article explains how to do that in detail.</p> <p><img src="https://storage.crisp.chat/users/helpdesk/website/bf67560c1efcb000/image_h1w4ch.png" alt="" /></p> <h3 id="pleasefollowthesestepstochangeyourpaymentmethod">Please follow these steps to change your payment method</h3> <ul> <li>Sign in to your <a href="https://www.convertapi.com/a/billing">ConvertAPI dashboard</a></li> <li>In the main dashboard menu, click on "Billing"</li> <li>Select the "Usage" option from the sub-menu</li> <li>Click on the card icon next to your plan</li> <li>Fill in new payment details and confirm</li> <li>That's it! You have updated your billing preference.</li> </ul>

How to sign my GDPR Data Processing Agreement (DPA)?

<p>Companies using ConvertAPI and handling European user data (ie. people living in the European Union) may need to sign a Data Processing Agreement (also called DPA), as part of GDPR requirements. The DPA is an addendum to and is incorporated into a reference in the main Agreement between Baltsoft and its customers. The customer entity signing the DPA must be the same as the customer entity party to the main Agreement. This article explains how to get and sign your DPA. </p> <p><img src="https://storage.crisp.chat/users/helpdesk/website/bf67560c1efcb000/gdpr-data-processing-agreement_17d37ud.jpg" alt="" /></p> <p>| To sign your DPA, you need to get it from your <a href="https://www.convertapi.com/a">ConvertAPI dashboard</a> and upload it back once signed. Check the instructions below on how to do it. || You may be looking for our article on <a href="https://www.convertapi.com/compliance">ConvertAPI GDPR compliance status</a>.</p> <h3 id="tosignyourdpawithconvertapipleasefollowthosesteps">To sign your DPA with ConvertAPI, please follow those steps:</h3> <ul> <li>Visit your <a href="https://www.convertapi.com/a/contracts">ConvertAPI dashboard</a></li> <li>In the main dashboard menu click on "Contracts"</li> <li>Download the DPA contract by clicking the "See contract" button</li> <li>Fill and sign the PDF you downloaded, either electronically or on printed paper</li> <li>Upload back the signed PDF in the same section in your ConvertAPI dashboard</li> <li>Wait for the upload page to show your uploaded contract. That's it!</li> </ul> <p>| You may cancel the DPA contract at any time in the same section, and sign it again later on.</p> <p>![](https://storage.cri</p>

Where can I find my receipts?

<p>You can find a complete history of your purchases and receipts in your <a href="https://www.convertapi.com/a/billing/invoices">ConvertAPI dashboard</a>.</p> <p><img src="https://storage.crisp.chat/users/helpdesk/website/bf67560c1efcb000/image_y83nfg.png" alt="" /></p> <h3 id="followthesestepstodownloadyourreceipt">Follow these steps to download your receipt</h3> <ul> <li>Visit your <a href="https://www.convertapi.com/a">ConvertAPI dashboard</a> page</li> <li>In the main dashboard menu click on "Billing", then click "Payments"</li> <li>Select a receipt from the list</li> <li>Press "Download" button <img src="https://storage.crisp.chat/users/helpdesk/website/bf67560c1efcb000/image_117qvsk.png" alt="" /></li> </ul>

How to use ConvertAPI's API Tokens?

<p>This article provides helpful tips on utilizing our API Tokens in different scenarios such as reselling, managing multiple environments, and setting restrictions for specific API Tokens. </p> <p><img src="https://storage.crisp.chat/users/helpdesk/website/-/b/f/6/7/bf67560c1efcb000/image_59p62g.png" alt="API Tokens management dashboard" /></p> <p>|| Access tokens can be created and managed either from your <a href="https://www.convertapi.com/a/access-tokens">account dashboard</a> or via the <a href="https://www.convertapi.com/doc/auth#token">Access Token Management API</a>.</p> <h2 id="howtouseapitokens">How to use API Tokens?</h2> <p>When it comes to authenticating your conversions, you have two options: using an API token directly, or generating a short-lived JWT token signed with your API Token. If you choose the API Token option, keep in mind that the API token can be limited to a specific amount of conversions, or expire after a specific duration. With API Tokens, you can create multiple tokens per account, making it easy to restrict the consumption per token and distribute your purchased conversions between multiple environments or customers.</p> <p>API Tokens also enable you to differentiate the consumption and statistics by tokens, which can be useful for detailed analysis. You can find the <a href="https://www.convertapi.com/a/stat">detailed statistics</a> in the exported statistics CSV file. </p> <p>To help you better understand the benefits of Access Tokens, we have listed some of the most common use cases below.</p> <h2 id="limittheconsumptionusingapitokens">Limit the consumption using API Tokens</h2> <p>You can apply</p>

Frequently Read Articles

How long are my files stored?
How to create a free account?
How to update the billing method?
How to sign my GDPR Data Processing Agreement (DPA)?
Where can I find my receipts?
How to use ConvertAPI's API Tokens?

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