HOPE
is here.
Whether you are ready for treatment, worried about a loved one, or simply want to know what your options are, let us help you take that first step.
Get to know Stella.
Reaching out is the first step
We’re here
for you.
The Helpline is a statewide, public resource for finding substance use harm reduction, treatment, recovery, and problem gambling services. Helpline services are free and confidential, and available 24/7.
Our caring, trained Specialists, many of whom are in recovery themselves or have personal experience with substance use disorder, will help you understand the treatment system and your options.
Get to know Kathy.
Let us connect you
Find the help
you need.
There is a spectrum of services available to you that can help you stay safe, get treatment, and support your recovery. You might only want one or two services, or you might choose services from all of these categories. No matter where you are on your journey, we can connect you to the services you need.
Harm reduction
Learn more about harm reduction.
Treatment
Learn more about treatment.
Recovery
Learn more about recovery.
Service search
Find services
near you.
If you know what services you need, search for options near you. If you’re not sure, call us or chat with us online, or answer a few questions to get started.
Get to know José.
Video spotlight
Stories of
hope.
Watch stories shared by real people whose lives have been impacted by substance use disorder. Some are in recovery themselves, while others have provided love and support to family members living with the disease.
While each story is unique, they all describe the reality of living with a substance use disorder and the journey of finding hope.
Highlights
Recovery and the holiday season
Whether you or a loved one could use some extra recovery support during the holidays, there are strategies you can use to make this time of year easier.
Learn more.
Free naloxone kits for MA residents
MA residents can now order free naloxone kits from the You Can website! The kits are funded by the MA Department of Public Health and contain two doses of naloxone nasal spray and an instruction card, fentanyl test strips, a rescue breathing mask, SafeSpot information, and Helpline information.
Order now.
SafeSpot: A life-saving hotline
SafeSpot keeps people safe when they are using drugs alone. Learn more about this free, confidential, and vital hotline.
Learn more.
Get involved
Be a Helpline
Champion.
Join an inspired group of individuals taking action in their own communities to support people living with and impacted by substance use disorder, break down the stigma around addiction, and increase awareness and use of the Helpline.
Get to know Dallas.
Our impact
See our
results.
The MA Substance Use Helpline connects with thousands of people in Massachusetts. Whether you are looking for help for yourself, a loved one, or a client, we are here for you.
All data is from the previous calendar year, January 1, 2025 through December 31, 2025.
17,445
The Helpline completed 17,445 interactions from people across the state.
56,980
The Helpline website served 56,980 people looking for information and referrals.
7,576
Helpline Specialists made 7,576 referrals to substance use services.
365
The Helpline is open 365 days of the year, 24 hours a day, including all holidays.
Whenever you need help or support, we’re here.
