People first, always. That’s how real hiring gets done.

We lead with integrity, listen with intention, and deliver with experience. We help connect people and work to drive progress across the region.

INDUSTRY ASSOCIATIONS & AFFILIATIONS
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Top Echelon
Centerstate Ceo
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Asa Member
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Woman Owned Business

Scaling, hiring, transforming. We build the teams that make it happen.

Direct hire, temp staffing, full-cycle recruiting, and employer of record—every hiring solution, all in one place.

An Average Tenure of More Than 10 Years​

While we’re unique as people, we’re unified in what we believe in –great relationships. As a Syracuse staffing agency with experience across a sweeping range of industries, our qualified backgrounds make us uniquely suited to help you build out your workforce or C-Suite.

We take pride in maintaining an average tenure of 10+ years across our company, which allows us to build and maintain successful partnerships for years.

Sapphire- Susan Crossett

Susan Crossett

Chief Executive Officer

Sapphire- Joy Rinaldi

Joy Rinaldi, CTS

Chief Operating Officer

Sapphire- Dan Sanderson

Dan Sanderson, CPC

Vice President of Staffing Services

Sapphire- Bridget Eustace

Bridget Eustace, CTS

Director of Client Development

National Recruiting & Staffing Partner

Looking for a partner who works with you every step of the way? At Sapphire Recruitment, we bring quality talent across every department, with a Syracuse-based team dedicated to simplifying your hiring, advancing your business goals, and delivering the candidates you need to succeed. Our team offers three core services.

Direct Hire

Our direct hire service is a consultative approach to recruitment, whether you’re seeking hourly staff or top executives. 

Temporary Hire

Accelerate talent search and find candidates in your area with access to our team, advanced technology, & streamlined processes.

Employer of Record

We act as the legal employer for your selected talent, handling payroll, onboarding, and compliance so you can scale without adding internal overhead.
Sapphire Outside

Local Roots,
National Experience

From local communities to multi-state rollouts, we proudly serve our clients wherever and whenever they need us.

With true local heritage and longstanding know-how, we help companies staff any and all careers. We’re here to help you find the right people and put them in the right positions.

Sapphire Team Open House

Today’s World Has Two Constants

Change, and the people you trust. Sapphire Recruitment exists at the intersection of both.

A Syracuse staffing agency with more than 35 years of experience, we’ve helped businesses and professionals navigate what’s next by building relationships that last. 

An Exciting Time in Syracuse, NY

Syracuse, NY is entering a pivotal moment of economic growth and workforce expansion. With Micron’s $100 billion semiconductor manufacturing facility underway in Clay, the region is on the brink of transformation.

This investment is projected to create approximately 9,000 direct jobs and up to 50,000 total roles as planned facilities become operational. Combined with new business activity and a rising population, Syracuse is fast becoming a center of innovation, industry, and opportunity.

Sapphire Recruitment In Syracuse

More Than 35 Years of Dedication to Clients & Candidates

At Sapphire Recruitment, partnership is our foundation. Our clients’ stories show the trust, expertise, and impact we bring to every opportunity.

Work With a Partner You Can Trust

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Please Note

Due to inclement weather, our team will be working remotely on Monday, January 26.

Questions? Contact us

W2

W‑2 forms for the 2025 tax year are now available through the Greenshades Payroll Portal. All employees will receive an email notification with access instructions.

If your email or physical address has changed, please contact us at [email protected] immediately with the updated information.