Its dedication to providing a quality end product is reflected in sourcing fresh, first-quality fruits from its popular locations, milk from the same trusted vendor for three decades, and sugar of pharmaceutical-grade purity. These form the essence of every delicious scoop.

Naturals has mastered the art of blending tradition and innovation, and each product embodies excellence. Its product range includes a zero-sugar option, too, making Naturals a favorite brand.

• Automation of predefined Planned Preventive Maintenance(PPM) schedules addressed nearing failures and deviations from the normal course of operation. It led to smooth operations with timely services and reminders.

• Technicians were equipped with mobile access to the cloud-based CMMS system. It enabled them to receive instant notifications on tasks due and updates on maintenance tasks. Thus techs responded faster to critical issues, boosting overall productivity. The system eased spare parts inventory management. It helped maintain optimal stock levels with minimum reorder level alerts.

• The real-time insights into the closing stock upon each transaction assist in minimizing stock wastage and eliminate the risk of delayed fixes due to the unavailability of essential spares.

• With automated work reporting via the mobile app Innomaint saved time for maintenance managers and technicians and reinforced reporting accuracy. The valuable analytics cover all aspects of equipment, technician, and facility performance. It empowered the stakeholders with actionable insights.

• The system also lends a helping hand in compliance tracking, simplifying adherence to organizational policies and external regulations.

Chocomelt’s story is one of passion, quality, and a deep understanding of the region’s discerning palate. What began as a singular vision has blossomed into a celebrated brand.

Chocomelt uses the finest ingredients for preparing desserts and beverages that quench the taste buds. Quality is central to all its offers, from rich flavors to inviting aromas.

The brand employs culinary and hospitality professionals to deliver high-quality desserts, treats, and specialty coffee, serving a memorable and unique experience for every visit.

The key aspects of the solution include:

• Categorization of Equipment: All restaurant kitchen equipment and facility-related assets were meticulously mapped and categorized into distinct groups based on their type and function.

The categorization was the initial step toward clear visibility of asset details, maintenance history, and tracking. It ensured that each asset received individual attention for unique and optimal maintenance.

• Team Allocation: The asset segregation laid the groundwork for the best allocation of maintenance tasks to technicians based on skill set, staff availability, and insights into the current workload.

The Geo-Fencing feature enables only the techs within the Geo-Fencing circle to accept tasks. It comes in handy in cases where urgent fixes are required.

It paved the way for a streamlined workflow, reducing operational inefficiencies.

• Enhanced Task Visibility: The solution improves visibility into the tasks assigned to each maintenance technician. The administrative team can easily monitor who is responsible for each task, recurring issues, and maintenance performance of the branch and compare it easily with the performance of other locations.

• Work order transparency: Such transparency helps track and accelerate the progress of maintenance work orders. Maintenance managers can view the maintenance metrics with a single glance at the Dashboard.

All updations on maintenance transactions and work order progress are saved on centralized cloud servers. Such a highly reliable setup leaves no opportunity for data reference errors. All team members are on the same page regarding their responsibilities.

• SLA-Based Work Order Management: With Innomaint’s system, work orders are managed based on predefined Service Level Agreements (SLAs).

Maintenance supervisors can track technician tasks in real time, ensuring the completion of maintenance activities within the agreed-upon timelines.

It contributes to the smooth running of operations with minimal downtime. With timely maintenance interventions, equipment uptime and performance improved noticeably.

As a perfect blend of period fidelity and contemporary gloss they serve meal salads, artisan sandwiches, pizzas, and pudding, fresh fish and sea food. The restaurant has appeared in the news of prominent magazines like The National, TimeOut, Vogue Man, Traveler, etc. 

Solutions  by InnoMaint

InnoMaint team recommended its Field Service Management(FSM) software as it would be a perfect fit for their unique maintenance requirement. The workflow automated the entire manual process. The application provided a mobile app for all users. 

Any authorized employee across the branches with access to the mobile app can easily create a service request for hard and soft services. They conveyed the work to be done clearly with photo, video, and voice attachments. 

The maintenance manager at the main branch received the service request, reviewed it, and converted it as Quoted work with a customized quote. 

The manager at the source branch approved the quote. Upon approval, the maintenance manager at main branch auto-assigned a technician to the work order based on expertise, experience, and availability. The cloud-based web and mobile application provided updated information on technician availability and the current workload of the technician before assigning tasks.

The managers at the branch location tracked how close the techs were to their job site with Geo Location tracking along with the route. 

The application stored all the information on quotes and payments for later reference. Managers can view the maintenance tasks planned for the day, week, month, or year from a calendar view and create schedules from the calendar view. The Dashboard provided clear information on the progress of work orders, technician performance, asset performance, etc.

Since subscribing to InnoMaint, the brasserie has been using the application actively as it is easy to use by everyone from the mobile and web. Our good customer support translated into quick and voluntary adoption.

As all the information on assets resided on the cloud, techs easily accessed them with a simple QR code scan using their mobile. The work transparency and data storage were a class apart from Excel spreadsheets.

A three decades old construction company, based in Qatar, diversified its operations into allied fields such as facility and property management, real estate development, etc. It has added huge value to the infrastructure cycle over the decades. The facility management wing of the company uses digital tools to provide seamless facility functions to its clients.

The group of companies had nurtured its network of VIP customers by offering high-end design-build residential products for royal community and other high-ranking personnel.  

Solutions  by InnoMaint

InnoMaint CAFM provided their FM team with the web console and a lightweight mobile Application. As an admin user of the application, The management provided individual user account for each customer. The customers can see updates on the current work progress whenever they wish from any location. 

Even before fieldwork commences, customers and field managers can track the current location of the technicians and the route taken by them from the moment techs accept the tasks till they arrive at the customer location. 

The service provider defined all routine PPM schedules and configured AMC packages in the application. AMC workflow covered call-outs, technician visits, estimates, quote generation, tax calculation, renewals, payment tracking, customer feedback, rating, etc. The digital ticketing system standardized operations to channel all customer complaints, promptly following them till completion.

A global leader in electrical and electronic safety components and solutions, traction power systems, and onboard electronics, that celebrated its centenary jubilee decades before is a proud client of Innomaint.

It is widely acclaimed for its innovation, reliability, and safety across railways, renewable energy, and energy-intensive industries.

Their group of companies deliver standardized and customized solutions for industries including marine, mining, and hydrogen energy.

With operations across Europe, Asia, and America, the business giant offers extensive engineering services, including on-site support, preventive maintenance, and training.

Its products support sustainable technologies enhancing safety and efficiency across industries.

Solutions  by InnoMaint

Innomaint provided the renowned safety component supplier with a Field Service Management Software(FSM) that helped maintenance managers track maintenance workflows, delivering seamless efficiency and real-time insights.

Innomaint’s solution allowed them to digitize and streamline their work orders with greater precision and clarity. The key improvement came from easy work order tracking and real-time work completion monitoring under the preventive maintenance module.

The mobile solution empowered managers to assign tasks to technicians in the field effortlessly, track work progress in real-time, and accelerate the timely completion of preventive maintenance activities—all these while on the go or from remote locations.

By leveraging the mobile app of the FSM(CMMS) software, their maintenance teams gained the flexibility to receive notifications on task assignments, accept tasks, and reach venues quickly.

This mobile CMMS solution fostered a collaborative environment where work orders could be updated, tracked, and completed without delays. It helped technicians access digital checklists and receive instant help from peers during fieldwork.

The real-time notifications, reminders, and auto-reporting features helped technicians work in line with SLAs and address any maintenance issues before they escalated, significantly reducing downtime and improving overall operational efficiency.

In summary, Innomaint provided the organization with an intuitive, mobile-friendly CMMS platform that optimized its maintenance management practices.

Prosite has a history of exceeding client expectations whether it is for designing modern office space, home renovation, creating a restaurant ambiance, or breathing life into any other empty commercial space.

They create environments that are in harmony with Kuwaiti culture and values and are environmentally conscious.

Prosite provides facility management services covering a wide range of hard and soft services with real-time performance management systems.

They use Innomaint’s Field Service Management Software to streamline and optimize maintenance tasks at client sites and their internal assets in various locations.