Frequently Asked Questions
Clear answers to the questions we hear most about mortgages, insurance, investments, and small business services. Our goal is to help you understand your options with confidence and make informed financial decisions, without the jargon.
Clarity for Every Client
Frequently Asked Questions
Have questions? We’ve answered the most common ones to help you navigate our services with ease.
How is Integrity Tree Financial different from a traditional bank or insurance provider?
We’re an independent brokerage, which means we’re not tied to one company. Instead, we work for you, offering unbiased advice and tailored solutions from Canada’s top financial institutions and insurers.
Is there a cost to meet with a financial advisor?
No. Your first consultation is completely free with no obligation. It’s an opportunity for us to understand your goals and explore how we can support your financial journey.
Do I need a lot of money to start investing?
Not at all. We believe everyone deserves access to smart financial planning. Whether you’re just getting started or managing existing wealth, we’ll create a strategy that works for your budget.
How do I know if I have the right insurance coverage?
Many people are either underinsured or overpaying. We can review your current coverage and help you understand your options, so you’re protected, without paying for more than you need.
Do you offer mortgages or only advice?
We’re licensed mortgage agents and brokers. That means we not only guide you, we also shop the market and secure the right mortgage for your needs, whether you’re buying your first home, renewing, or refinancing.
Can you help with business insurance or financial planning for entrepreneurs?
Yes. We specialize in helping business owners protect their companies, employees, and families. From key-person insurance to group benefits and succession planning, we’ve got you covered.
I’m new to Canada. Can I still get financial advice or insurance?
Absolutely. We work with many newcomers and understand the unique challenges you face. We’ll help you build a strong financial foundation, even if you’re just getting started.
What types of investment options do you offer?
We offer RRSPs, TFSAs, RESPs, segregated funds, and more, tailored to your risk tolerance and goals. Our advisors explain each option in simple terms so you can invest with confidence.
How do I access the Agent Onboarding or Training area?
If you’re an approved team member, you’ll receive a login to our private agent portal. If you’re interested in joining our team, visit the Join the Team page to learn more and apply.
Do you work with clients outside Ontario?
Yes. We’re licensed in multiple provinces and can assist clients across Canada via phone, video calls, or in person where available.
Is my information safe with your company?
Yes. We follow strict privacy and compliance standards to ensure your personal and financial information is always secure.
How do I get started with Integrity Tree Financial?
Simply fill out the contact form on our website or call us directly. We’ll schedule a free consultation to understand your needs and recommend a personalized plan.
I already have an advisor. Can I still get a second opinion?
Of course. Getting a second opinion is smart, especially with something as important as your finances. We offer honest, pressure-free reviews to help you feel confident in your choices.
How are you compensated for your services?
Our advisors are typically compensated by the financial institutions we work with, not by our clients. We’ll always explain how we’re paid and make sure our advice is in your best interest.
Mortgage Questions, Answered.
Get clarity on the most common concerns when it comes to home financing.
We’ve put together clear answers to the questions we hear most, whether you’re applying for your first mortgage or reviewing your options for a better rate.
How long does mortgage pre-approval usually take?
In most cases, you can receive a pre-approval within 24–48 hours, provided all required documents are submitted. A strong pre-approval gives you a clear budget and strengthens your position when making an offer.
What documents do I need to get pre-approved?
Typically, you’ll need government-issued ID, proof of income (like pay stubs or tax returns), recent bank statements, and permission to pull your credit report. If you’re self-employed, additional documentation may be required.
What credit do I need to qualify for a mortgage?
We work with all credit situations – from strong credit to bruised or rebuilding. Because we work with A lenders, B lenders, credit unions, and private lenders, there’s almost always a path forward.
If your credit isn’t perfect, that’s okay. We’ll review your full financial picture and guide you toward the best mortgage option for your situation.
Can I get a mortgage if I’m self-employed?
Absolutely. We work with many self-employed clients, and while the process may require more documentation (such as Notice of Assessments or business financials), there are specialized programs available to help you qualify.
What’s the difference between a fixed-rate and variable-rate mortgage?
A fixed-rate mortgage locks in your interest rate for the entire term, providing stability. A variable-rate mortgage may start lower, but it can fluctuate with market conditions — which can either save or cost you money over time.
How much down payment do I need?
In Canada, the minimum down payment starts at 5% of the purchase price for homes up to $500,000. For higher-priced homes, the required minimum increases. If you want to reduce your monthly payments or avoid mortgage insurance, a larger down payment may be recommended.
Can I still get approved if I have some debt?
Yes, having debt doesn’t automatically disqualify you. Lenders will look at your debt-to-income ratio to assess whether you can comfortably manage a mortgage on top of your existing obligations.
How do I know what mortgage is best for me?
That’s where we come in. We assess your goals, lifestyle, income, and long-term plans to recommend the best mortgage solution for your unique situation, not just the one with the lowest rate.
INSURANCE QUESTIONS, ANSWERED.
Protecting what matters most shouldn’t be confusing.
We’ve simplified the most common questions we hear, so you can feel confident, covered, and prepared for the road ahead.
Understanding Your Insurance Needs
What types of insurance should I consider?
Your core needs often include life insurance, disability insurance, and critical illness insurance. If you own a business or have dependents, you may also benefit from group benefits, key-person insurance, or legacy planning tools. The right mix depends on your income, debts, family situation, and long-term goals.
Getting Started with Coverage
Do I need a medical exam to qualify for insurance?
Not always. Many policies offer no-medical or simplified issue options, especially for lower coverage amounts. However, for higher benefit plans, a nurse visit or basic health questionnaire may be required. We help you choose the most accessible option based on your situation.
Insurance While Self-Employed
Can I get disability or health insurance if I’m self-employed?
Yes. In fact, having personal coverage is essential when you’re self-employed since you don’t have employer benefits. We offer customized plans that protect your income, health, and business continuity in case of illness or injury.
Affordability and Budgeting
How much does insurance typically cost?
It depends on your age, health, lifestyle, and coverage amount. Basic term life insurance for a healthy adult can start as low as $20–$30/month. We provide multiple quotes and tailor plans to your budget, so you’re covered without feeling the pinch.
Policy Reviews and Changes
How often should I review my insurance policies?
We recommend reviewing your policies every 1–2 years or after major life changes (e.g., marriage, a new baby, a home purchase, or a job change). Regular reviews help ensure your coverage keeps up with your evolving needs.
Beneficiaries and Claims
Can I update my insurance beneficiaries later?
Absolutely. You can update your beneficiaries at any time, and you should if your relationships or estate planning goals change. We make this process simple and guide you through it.
Family Protection
What happens to my mortgage or debts if something happens to me?
With proper life or mortgage insurance, your family won’t be burdened with outstanding debts. These policies are designed to pay off major loans, protect your home, and ensure your loved ones maintain their quality of life.
Making Informed Decisions
What’s the difference between term and permanent life insurance?
Term life insurance covers you for a set period (e.g., 10 or 20 years) and is more affordable, ideal for most people early in life.
Permanent insurance lasts your entire life and builds cash value, often used for estate planning or tax-sheltering wealth.
We’ll help you decide which is best based on your goals.
INVESTMENT QUESTIONS, ANSWERED.
Questions People Often Ask About Investments
We simplify the world of investing so you can move forward with clarity and purpose.
What’s the difference between an RRSP and a TFSA?
RRSPs give you a tax deduction upfront and are ideal for retirement savings, while TFSAs allow you to invest and grow your money tax-free with no penalties on withdrawal.
How much should I start investing with?
You can begin with as little as $25–$100/month. What matters most is consistency and choosing the right plan for your goals and timeline.
Is investing risky right now?
Every investment has some level of risk, but diversification and professional guidance help minimize exposure. We help you understand risk levels and tailor your strategy accordingly.
How often should I review my investment plan?
We recommend an annual review at minimum. Major life changes like a new job, home purchase, or family addition are also good triggers to reassess.
Are there fees for investing with Integrity Tree?
We’re fully transparent about fees, which depend on the products you choose. Many of our investment solutions offer low-fee or no-load options.
What is a segregated fund and who is it for?
Segregated funds are insurance-based investments that offer growth potential plus death benefit and creditor protection, ideal for those with estate planning needs.
Can you help with both investments and insurance?
Yes. In fact, many of our clients appreciate that we offer integrated solutions across investments, insurance, and mortgages, all under one roof.
Is investing risky right now?
Every investment has some level of risk, but diversification and professional guidance help minimize exposure. We help you understand risk levels and tailor your strategy accordingly.
SMALL BUSINESS ACCOUNTING, SIMPLIFIED.
Answers to the most common accounting questions, no jargon, no fluff.
Clear, practical advice to help you manage your books, stay compliant, and make smart financial decisions.
Do I need a bookkeeper and an accountant?
Think of bookkeeping as organizing your financial “shoebox” and accounting as interpreting what it means. We offer both — so your books are accurate and your filings are optimized.
Can you help if I’m behind on my books or taxes?
Absolutely. Many clients come to us months (or even years) behind. We’ll work with you to catch up quickly and cleanly, without judgment.
How often do I need to file HST/GST?
It depends on your revenue. Most small businesses file quarterly or annually. We’ll let you know your deadlines and help you file on time.
I’m incorporated but not making money yet. Do I still need to file?
Yes, even inactive corporations must file annual tax returns. We can take care of that for you at a low cost.
What’s the difference between T1 and T2 returns?
T1 is for individuals (including self-employed), and T2 is for incorporated businesses. We handle both, and we’ll tell you exactly which applies to your situation.
Will you talk to CRA on my behalf?
If you authorize us, yes. We can respond to letters, submit documents, and speak directly to the CRA when needed.
How do your fees work?
We offer flat-fee packages based on your business needs, no surprise bills. Book a free consult to get a quote.
BUSINESS SERVICES CLARIFIED
Straight answers for business owners, freelancers, and entrepreneurs.
Clear, helpful responses to the most common questions we get about business funding and financial services.
How much can I qualify for in business financing?
It depends on your revenue, business age, credit, and purpose. Some businesses qualify for $5,000–$500,000+ depending on the lender and loan type.
Can I apply for financing if my credit isn’t perfect?
Absolutely. We have lending partners who work with clients that have challenged or rebuilding credit. We’ll help you position your file for the best chance at approval.
Do I have to incorporate to apply?
Not always. Many lenders accept sole proprietors. However, incorporation may offer tax or liability advantages, we can help you evaluate your options.
What documents are needed to apply?
Typically, you’ll need bank statements, government-issued ID, business registration documents, and in some cases, recent tax returns or financials.
How fast can I get the funding?
Some private options fund within 48–72 hours after approval. Traditional loans may take 1–3 weeks depending on the complexity.
Is there a fee for your service?
We offer a free initial consultation. Any fees will be disclosed upfront and are only applicable when financing is secured — never for simply asking questions.
Do you help with grants or government programs?
Yes, we can guide you toward applicable grants or loans and help you prepare strong applications, or connect you with specialists in our network.
Still Have A Question?
If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!
