Kiosk Manufacturer Association aka KMA

Welcome to Association of Kiosk Manufacturers KMA

Kiosk Manufacturer Association

Kiosk Manufacturer Association

Welcome to the Kiosk Association or KMA. Our mission is to inform and educate. KMA is the kiosk association focused on documenting, educating and improving self-service for customers and employees through kiosks and information technology (IT).   Providing a level playing field for self-service providers and the customers so that standards are considered by default and as an achievable cost-effective baseline.

Editors Note — 2026 Self-Service Kiosk Market Data from TIG now available

We have just released our 2025 Self-Service Technology Market Full Stack report. The 2025 KMA Self-Service Technology Market Report is a comprehensive, ecosystem-level market survey that extends far beyond traditional kiosks — combining kiosks, digital signage, vending, POS, smart lockers, and AI endpoints — and estimates a global ‘full-stack’ self-service ecosystem worth roughly $180–235 billion annually (hardware + software + service/warranty). It highlights rapid growth across retail, QSR, healthcare, hospitality, logistics and more, offering a high-level benchmark and segmentation framework for OEMs, integrators, operators and analysts.

  • It’s framed as a “full-stack” view of self-service: not just the devices (kiosks, screens, lockers, vending, POS terminals), but also the ongoing service, maintenance, and support ecosystem around them.

  • We want to quantify the total addressable market (TAM) across all those categories. For 2024, we say the “global self-service technology stack” in the $180–235 billion/year range (hardware + software + service/warranty + AI), which is significantly larger than many traditional kiosk-only studies.

  • We breaks down market share and growth by vertical (end-user market), listing leading verticals for 2025-2026 such as QSR & fast-casual restaurants; grocery & retail; healthcare & patient intake; hospitality & travel; amusement/attractions; gaming/casinos; transport & smart-city; parcel/last-mile logistics; among others.

  • We also estimates the size of the service and warranty market, including ongoing maintenance and support for deployed self-service systems — estimating roughly $27–34 billion/year globally across all sub-categories.

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Kiosk Manufacturer Association Posts

Recent KI Posts

    Questions for KMA – Kiosk Manufacturer Association?

    We are happy to have a call, provide more in-depth details and/or answer any questions.

    Craig Keefner
    craig.keefner@gmail.com
    craig@kma.global
    720.324.1837 m (text or call)

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