Domain-adapted translation for your industry.
Introducing domain-adapted machine translation without the wait. Unlike traditional LLM training methods that require months to train a single bilingual corpus, we scan your content to build an industry and company-tailored solution that provides you with the highest-quality machine translation for all languages, in less than a day.
Translating 500+ language pairs for brands in 150+ countries, every day.
Fast, secure, multilingual customer support for any industry
Our technology delivers best-in-class translation for every use case so that you can align with your global customers without stretching your budget.
Quality conversations, no matter where your travelers are
When something goes wrong in the middle of a trip, customers don’t have the luxury of waiting around for the next customer service agent who speaks their language to become available. Get them the answers they need, when they need them, by empowering your existing team of agents to speak any language.
Access our recent webinar on the top challenges in travel support communication and the latest AI solutions that can significantly improve your impact, our ebook exploring chat support in the travel industry, and our travel industry one-pager.
Reach, convert, & retain retail customers in any market
Expand your reach with localized content. Prove your trustworthiness to first-time shoppers by showing that you care enough to communicate in their language. And earn their loyalty by engaging with them again in the same tongue. This is how you optimize your current markets and expand globally in retail.
Whether your agents are answering product inquiries, processing returns and exchanges, or troubleshooting a shipping dilemma, Language IO gives your team the tools to understand the best approach for every conversation. Empower your agents to provide awe-inspiring support to any customer, regardless of language.
Cost-efficient, high-quality multilingual tech support
Your technology is complex, but providing multilingual customer support in a cost-effective way doesn’t have to be. When faced with a question about business-critical software, your clients need support on their schedule, not a schedule limited by the availability of technicians who speak their language. Adding Language IO to your platform augments the capacity of your existing team to provide support on a global level. And yes, we can translate all of your tech jargon in any manner you prefer – our Context Awareness is like a lightsaber in a world of butter knives.
Secure translation for financial services
You’ve earned the trust of your customers to manage sensitive financial information, and our technology helps to build that trust by providing the most secure and privacy-centric machine translation solution available. We are the only provider that offers Zero Data Retention and In-Transit PII Protection, and our ISO 27001-certified technology is fully compliant with GDPR/CCPA. Conversations with your customers include all sorts of sensitive data that they expect you to keep safe, and we are here to help you do just that, in any language.
Level up your multilingual player support
Gaming is one industry that has worldwide engagement yet consistently suffers from poor translations due to game-specific lexicons of unique and invented words (see Getting Gaming Translations Right and Translating Gaming Jargon). Whether the issue is related to hardware, payment processing, or in-game bugs, using Language IO makes it easy to resolve players’ issues quickly, helping them get back to beating bosses and completing quests. Providing quality multilingual support is your opportunity to differentiate in the gaming industry.
Empower your support agents to deliver top-tier support to players in any language, without having to worry about game-specific terminology getting mistranslated.
Now streaming: high quality, cost-effective multilingual support
Media & Entertainment is one of the most globally-interconnected industries relying on translation capabilities. Your exclusive content already wows audiences around the world – let us help you turn these customers into lifelong fans with multilingual support experiences. Providing support in a customer’s native language fosters deep connections, enhances customer satisfaction, cultivates loyalty, and amplifies brand reputation.
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Integrate your way in less than a day
Language IO seamlessly integrates with your CRM, whether it is Salesforce, Zendesk, ServiceNow or Oracle, so there is little impact on your agent’s current workflows. Don’t use any of these platforms? We also provide a Chrome Extension for anywhere you browse, and an API for anywhere you build.
The ease of our integrations means that you can be up and running in less than a day. That’s why we’ve been recognized on G2 as having the easiest setup.
Automatic translations across all of your support channels
Instantly translate incoming and outgoing chat messages with customers.
Resolve issues in any language and clear out ticket queues with ease.
Give global customers the tools they need to answer their own questions.
Turn your virtual agent into a polyglot to provide 24/7 multilingual support.
Our customers love us
