AI Transformation
Keep up with the AI Transformation:
Microsoft AI Tour London: What Frontier AI Means for UK Public Sector
Microsoft AI Tour London: What Frontier AI Means for UK Public Sector
Insights from Microsoft AI Tour London, including Satya Nadella’s frontier company vision, agentic AI, data foundations, sovereignty and what it means for UK public sector organisations scaling AI beyond pilots.
ICS.AI Commissions UK Dialect Study with University of Sheffield to Strengthen Inclusive AI
ICS.AI Commissions UK Dialect Study with University of Sheffield to Strengthen Inclusive AI
ICS.AI has commissioned a landmark study with the University of Sheffield to improve how public sector AI understands UK accents and dialects, setting a new standard for ethical, inclusive conversational AI.
PODCAST: ICS.AI and Derby City Council on turning AI ambition into bankable savings
PODCAST: ICS.AI and Derby City Council on turning AI ambition into bankable savings
King’s College London Pilots Safe, Personalised AI for Teaching and Learning
King’s College London Pilots Safe, Personalised AI for Teaching and Learning
King’s College London piloted a university-approved AI copilot to support learning, protect academic integrity, and build student confidence.
iESE Awards 2026 finalist, Derby City Council AI transformation
iESE Awards 2026 finalist, Derby City Council AI transformation
Derby City Council and ICS.AI have been named finalists at the iESE Public Sector Transformation Awards 2026 in the "AI in Public Services" category, for leading the AI revolution in local government.
Local Government AI Transformation: From Strategy to Value
Local Government AI Transformation: From Strategy to Value
AI adoption is rising fast across local government — but real, measurable value is still proving elusive.This short video summarises the key findings from ou...
From Local Roots to National Scale: G-Cloud 15 | ICS.AI
From Local Roots to National Scale: G-Cloud 15 | ICS.AI
We've expanded from Local Government to 7 UK public sectors with 319 G-Cloud 15 listings. Discover our SMART AI platform for councils, NHS, education and more.
Award-Winning AI at the Front Door | Renfrewshire Council - Webinar
Award-Winning AI at the Front Door | Renfrewshire Council - Webinar
How Renfrewshire Council used AI at the front door to transform customer services, improve satisfaction and deliver award-winning results. Insights from our recent webinar.
Bristol City Council launches Briz, a new 24/7 digital assistant
Bristol City Council launches Briz, a new 24/7 digital assistant
Bristol City Council is now live with Briz, a new 24/7 digital assistant supporting residents by phone and online, while ensuring urgent and complex enquiries reach human advisors.
White Paper: Local Government AI Transformation - From Strategy to Value
White Paper: Local Government AI Transformation - From Strategy to Value
AI adoption is widespread in local government, but value remains uneven. This white paper explains how to move from pilots to measurable, governed AI outcomes.
Derby City Council’s AI Transformation Featured on ITV: £12m Impact and the Blueprint Behind It
Derby City Council’s AI Transformation Featured on ITV: £12m Impact and the Blueprint Behind It
Derby City Council featured on ITV News for its AI transformation, reporting £12 million in impact through demand management and a human-in-the-loop operating model.
ICS.AI Whitepaper - The Human Firewall AI Won’t Replace Jobs - December 2025.pdf - Google Drive
ICS.AI Whitepaper - The Human Firewall AI Won’t Replace Jobs - December 2025.pdf - Google Drive
ICS.AI Local Government "Dragons Den" Pitch at LGPN
ICS.AI Local Government "Dragons Den" Pitch at LGPN
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
SMART: Customer Service Phone AI - Trial Introduction Workshop
SMART: Customer Service Phone AI - Trial Introduction Workshop
On-Demand Webinar: Derby City Council AI Transformation Showcase: Their Journey to £7.5M Savings
On-Demand Webinar: Derby City Council AI Transformation Showcase: Their Journey to £7.5M Savings
AI Customer Service Assessment - More Information
AI Customer Service Assessment - More Information
Latest Blog Posts | SMART Conversational AI
Latest Blog Posts | SMART Conversational AI
Library of free Conversational AI on-demand webinars
Library of free Conversational AI on-demand webinars
Range of informative free webinars which include a wealth of information and insights on the transformative power of Conversational AI technology. Download them for free.
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