How can I book a stay?

You can book directly through our official website, Airbnb, Booking.com, or via WhatsApp for an exclusive 10% discount.

Are instant bookings available?

Yes, bookings made on Airbnb and Booking.com are confirmed instantly.

Is there a minimum stay requirement?

This depends on the property and platform, but typically we require a minimum stay of three nights

Can I reserve directly with the host?

Yes, you can contact us via WhatsApp for direct reservations and receive a 10% discount.

What are the check-in and check-out times?

Check-in: From 3:00 PM. Check-out: By 11:00 AM.

Can I request early check-in or late check-out?

Early check-ins and late check-outs may be arranged upon request and are subject to availability and additional fees.

How do I access the property?

Our properties use digital locks. You will receive the access code upon confirmation of your booking.

What amenities are included?

Wi-Fi. Air conditioning. Full/Queen-size bed with quality linens. Two towels per reservation. Fully equipped kitchen or kitchenette (depending on the property). Smart TV with streaming capabilities. Digital locks for secure access.

Is cleaning service included?

A one-time cleaning fee is included in your booking. Additional cleaning services are available upon request for an extra charge.

Is parking available?

We do not provide parking spaces or rentals, but we can recommend parking facilities nearby.

How accessible is public transportation?

All our properties are conveniently located with easy access to public transportation, including buses, metro stations, and taxi services.

What is the cancellation policy?

Cancellation policies depend on the booking platform you used. Please refer to the terms on Airbnb, Booking.com, or our website for details.

Can I modify my reservation?

Modifications are subject to availability. Contact us as soon as possible to request changes.

Unfortunately, we do not accommodate pets in any of our properties.

All properties are non-smoking.

What happens if I lose or forget the access code?

Contact us immediately via WhatsApp or phone, and we’ll assist you in regaining access.

Is there customer support during my stay?

Yes, our team is available via WhatsApp or phone to assist you with any issues during your stay.

Do you offer travel advice or local tips?

Absolutely! We’re happy to share recommendations for restaurants, attractions, and services nearby.

Are group bookings or long-term stays available?

Yes, we welcome group and long-term stays. Contact us for customized offers.

Bossa Stays

Conforto, estilo e a melhor experiência carioca.

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